Healthcare organizations are immersed in change, which can cause misalignment in setting shared goals and managing people’s performance. This webinar will help leaders boost organizational accountability and improve implementation of a plan for managing all levels of performance. Strong performance planning is proven to increase employee satisfaction, which leads to better patient outcomes.
Attendance certificate provided to self-report CE credits
HIGHLIGHTS
- Key forces diminishing organizational and individual accountability and commitment
- Methods to enhance commitment and accountability to peak performance
- Coaching methods that range from motivation to holding tough talks
- How to best implement a performance management plan
- How to hold a performance management discussion, gain and give feedback, set goals, and establish plans for future performance growth
- Calibrating performance evaluations and ratings across your team
- Using performance management as an opportunity to develop people and build a strong bench
- TAKE-AWAY TOOLKIT
- The Prince Health LLC Performance Accountability and Motivation checklist
- Personal development plan of action
WHO SHOULD ATTEND?
This webinar is designed for all levels of home healthcare and hospice executives and managers, including senior leaders, clinical managers, and human resources experts.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
As live discharges continue to draw the interest of CMS, the OIG, and MedPac, it is critical for your agency to proactively monitor and manage this complex, challenging regulation. This webinar will address live discharges from many important perspectives: business, beneficiary rights, and regulatory compliance. It will cover the five types of live discharges, regulations for each, and how to audit and work with frontline staff to be more proactive. Participants will receive an audit tool and learn to use monitoring tools and reports for benchmarking and measuring compliance as a way to prevent unwanted scrutiny.
Attendance certificate provided to self-report CE credits
HIGHLIGHTS
- What the regulations say and mean
- When can a live discharge be initiated? By whom?
- Importance of monitoring and measuring
- Government agencies’ focus
- How to use hospice PEPPER reports
- TAKE-AWAY TOOLKIT
- NHPCO compliance guide Discharge from the Medicare Hospice Benefit
- New Hospice Condition Code for Out of Service Area Discharges
- Hospice live discharges audit tool
- Hospice PEPPER User’s Guide, 7th Edition
- Newsline NHPCO – A Hospice Provider’s Guide to Live Discharges
DON’T MISS PART 2! |
| This program is the first of two in a series “Effectively Managing Hospice Live Discharges Part 2: Eligibility Assessment, Documentation, Discharge Planning & the Care Continuum” Thursday June 6, 2019 |
WHO SHOULD ATTEND?
This informative session is designed for all clinical leadership and clinical management/supervisors, QA staff, CFOs, medical directors, staff education RNs, assessment teams, MSWs, and administrators.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
OHPCA Regulatory/QAPI Networking Call
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613
You can also dial in using your phone.
United States: +1 (872) 240-3412
Access Code: 191-026-613
First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check
Live discharges are when patients’ hospice services must be discontinued due to ineligibility or other reasons. This can often result in feeling like the services we touted are now yanked away. Does your staff know the difference between a revocation and a live discharge and how to continually assess patients’ eligibility? The chances are one in five that a patient will face a live discharge. Therefore, eligibility and live discharge are ongoing issues that should be addressed in IDG. Is your agency prepared for ongoing eligibility assessment, discharge planning, and mechanisms to help patients receive continued support even after hospice services are discontinued? Do you know the characteristics of problematic live discharges? Does your agency use those practices? What live discharge reports and statistics are reviewed by the government? Are you operating under the radar? Attend this informative webinar to learn the answer to these questions and more.
HIGHLIGHTS
- Regulatory guidance regarding hospice live discharges
- Importance of ongoing eligibility assessment
- The when, who, and how of planning a hospice live discharge
- Characteristics of hospice programs with problematic live discharges
- How to use hospice PEPPER reports and the live discharge data that is the government’s focus
- TAKE-AWAY TOOLKIT
- NHPCO compliance guide Discharge from the Medicare Hospice Benefit
- New Hospice Condition Code for Out of Service Area Discharges
- Hospice live discharges audit tool
- Hospice PEPPER User’s Guide, 7th Edition
- Newsline NHPCO – A Hospice Provider’s Guide to Live Discharges
- Characteristics of Hospice Programs With Problematic Live Discharges
- Live Discharges Handle with Care
WHO SHOULD ATTEND?
This informative session is designed for all clinical leadership and clinical management/supervisors, QA staff, CFOs, medical directors, staff education RNs, assessment teams, MSWs, and administrators.
DON’T MISS PART 1! |
| This program is the second of two in a series “Effectively Managing Hospice Live Discharges Part 1: Measuring, Monitoring, Guidelines & Regulations” Thursday, May 30, 2019 |
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
OHPCA Board of Directors Meeting by GoToMeeting
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/663129957
You can also dial in using your phone.
United States: +1 (646) 749-3122
Access Code: 663-129-957
First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check
Hospices across the country utilize Weatherbee’s Boot Camps for orienting new staff and for the on-going training of Executive Directors, Hospice Medical Directors and Team Physicians, Clinical Managers, Corporate Compliance Officers, QAPI Coordinators, the Interdisciplinary Group, and others.
Boot Camp Planners & Faculty: Lynn Stange, RN, BSN, MA, CHC, Principal / President; Carrie Cooley, RN, MSN, Principal / Chief Executive Officer; Lauren Templeton, DO, HMDC, Physician Consultant; Mary Geer, JD, RN, Consulting Coordinator; and Colleen O’Keefe, RN, CHPN, Senior Consultant & Project Specialist; all with Weatherbee Resources; attorney Howard Young with Morgan Lewis; and Gregory Dyke, RPh, Pharmacist.
Co-sponsored by Oregon Hospice & Palliative Care Association & Washington State Hospice & Palliative Care Organization.
An additional third day of presentations, Striving for Documentation Success, continues discussion of the three case studies from Boot Camp and covers utilization of the Local Coverage Determinations (LCDs), hospice assessment tools (FAST, KPS, PPS, NYHA), documentation strategies and examples, PEPPER, TPE, and much more.
CCB These education activities have been submitted to the Compliance Certification Board (CCB)® and are currently pending their review for approval of CCB CEUs. Continuing Education Units are awarded based on individual attendance records. Granting of prior approval in no way constitutes endorsement by CCB of this program content or of the program sponsor.
CME This Live activity, Hospice Regulatory Boot Camp and Striving for Documentation Success Workshop, from 03/18/2019 – 12/18/2019, has been reviewed and is acceptable for up to 19.00 Elective credit(s) by the American Academy of Family Physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nurses: Continuing education for nurses is provided by Relias, LLC. Relias is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC). Nurses will receive approximately 10 contact hours for participation in the two-day Boot Camp and approximately 5 contact hours for participation in the additional third day Documentation activity.
Criteria for Judging Successful Completion: Participants will only receive CE credit if they sign-in and remain present for the entire two days of the conference. Partial credit will not be given. Once the conference is over, the participant will be required to complete an evaluation survey online. Once the participant completes the conference evaluation, a certificate will automatically generate for the participant to print.
The Hospice Regulatory Boot Camp meets the criteria for completion of Regulatory & Compliance Issues, a Level II Module of NHPCO’s Manager Development Program (MDP).
Handout materials, continental breakfast, lunch, and morning and afternoon breaks included each day.
Register by Fax or Mail – Member of the Hospice Compliance Network? Check with us for your 15% discount! (Retroactive discounts cannot be applied). Call for discount code – (866) 969-7124 or email boots@weatherbeeresources.com
Register Online Now!Register by Fax or Mail
Members of the Hospice Compliance Network receive a 15% discount! Call or email for more information (866) 969-7124 or email boots@weatherbeeresources.com.
The expression Hire Well, Live WellTM grows more significant in the face of unprecedented healthcare industry changes. How satisfied are you with the people you hire? This webinar will enhance your skills and understanding of the hiring process. Improved interviewing skills and hiring proficiency ensure stronger employment decisions, reduced turnover, and a more productive, coordinated team. Participants will also learn employee onboarding methods that will set new employees up for success.
HIGHLIGHTS
- Build an aligned and strategic approach to hiring
- How to approach and plan for the interview process
- Stages of the interview and hiring process
- Advanced interviewing skills, with a focus on behavioral questioning and motivational fit
- How to interpret a candidate’s responses to your questions
- Calibrate a team approach for decision making
- Methods for improving the onboarding process
- TAKE-AWAY TOOLKIT
- The Prince Health LLC Hire Well, Live WellTM checklist
- Personal development plan of action
WHO SHOULD ATTEND?
This webinar is designed for all levels of home healthcare and hospice executives and managers, including senior leaders, clinical managers, and human resources experts.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/829564157
You can also dial in using your phone.
United States: +1 (872) 240-3311
Access Code: 829-564-157
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. No meeting in May 2019.
OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861
You can also dial in using your phone.
United States: +1 (571) 317-3122
Access Code: 734-746-861
First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check
Palliative care is often mistakenly viewed as end-of-life care, when it is actually meant to support patients and families throughout the treatment for serious diseases. Current estimates suggest that approximately 75% of people approaching the end of life may benefit from palliative care. In addition, the growing number of older people and increasing prevalence of chronic illness mean even more people will benefit. Palliative care matters, and despite well-documented facts, it is still underdeveloped and underfunded globally. Therefore, opportunities to develop palliative care programs abound because most people who need it are living longer and benefiting from disease treatment.
The healthcare and insurance communities are listening, as shown by the increased number of programs that are homebased, community-based, and in hospitals. This session will focus on basic market assessment, development, and implementation of a palliative care program and will provide tools to focus your efforts.
HIGHLIGHTS
- Identifying which type of program is right for your agency
- Effective and informative needs assessments
- Identifying potential community partners
- Data-driven planning
- Implementation timelines
- Marketing and outreach program plan
- TAKE-AWAY TOOLKIT
- Key resources
- Sample implementation worksheet
- Assessment tool questions
- Outcome information from existing programs
WHO SHOULD ATTEND?
This informative session is designed for administrators, hospice team members, business development leadership, strategic planning personnel, contract managers, hospice or home health owners, and anyone who wants more information about the steps toward palliative care program development.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/false-claims-act-fraud-abuse-update
Increased hospice enforcement has continued for several years. This enforcement trend results from continuing growth in the hospice industry and related increases in Medicare hospice reimbursement. Initially, this focus was a surprise to hospice providers. Despite increased enforcement, many have not taken notice. This is problematic because increased scrutiny also increases audit activity and other analysis. Between significant takebacks from Medicare audits and crippling judgments from False Claims Act litigation, hospice providers have to operate differently in this era of heightened scrutiny.
With increased enforcement continuing for the foreseeable future, hospice providers must commit more time and resources to compliance. Agencies need to be aware of OIG and CMS areas of concern related to fraud and common audit findings. To ensure compliance, providers need to actively audit and monitor operations, educate personnel, and be able to respond to ADR requests, recoupment demands, and more. This webinar will review scrutinized areas, OIG-identified issues about fraud and abuse, common hospice audit issues, recent developments in False Claims Act litigation, strategies to identify and remedy noncompliance, and how to respond to ADRs, fraud investigations, and related matters.
HIGHLIGHTS
- Why hospice is on the hot seat
- Hospice and nursing home relationships, including compliance concerns
- Are your marketing materials safe?
- Common mistakes on hospice claims
- Hospice documentation and terminal illness – can we avoid being second guessed?
- Hospice average length of stay and other key data points – are you on the radar?
- TAKE-AWAY TOOLKIT
- ADR policy
WHO SHOULD ATTEND?
This informative session is designed for administrators, medical directors, compliance officers, nurses, billing staff, owners, and management.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Based on the current state of healthcare (increased caseloads, continual regulatory changes, documentation requirements, focus on patient/family satisfaction surveys, etc.), patient care workers in hospice and home care often struggle with time management. Some say, “This is not why I got into this work” or “I give patients and families all the time they need and then stay late to do documentation on my own time.” Add the challenge – and common dynamic – of working with patients/families who have experienced some degree of past/present trauma and it can be difficult to establish personal and professional boundaries or use time effectively. This webinar will provide current data to assist in understanding the critical nature of establishing personal and professional boundaries, especially when working with traumatized people.
ASWB ACE Credits for Social Workers Pending
HIGHLIGHTS
- Define “moral distress” and how this dynamic can contribute to our degree of involvement
- Discuss the connection between trauma and trauma-informed care as it relates to providing patient/family care
- How being either over-involved or under-involved relates to caring for people with traumatic life experiences
- Apply evidence-based skills and interventions to situation examples
- TAKE-AWAY TOOLKIT
- Exercise to assess current team functioning
- Self-assessment exercise
- Trauma-informed care standards worksheet
- Guide to assist in finding the balance between over/under involvement
- Training materials for orientation and ongoing coaching
- Handout with lecture notes
- List of references, bibliography, and additional learning opportunities
WHO SHOULD ATTEND?
This enlightening webinar is designed for all team members and will use social work standards to serve as an informative guide for all disciplines. Management and leadership will also benefit.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
https://global.gotomeeting.com/join/909873309
OHPCA Regulatory/QAPI Networking Call
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613
You can also dial in using your phone.
United States: +1 (872) 240-3412
Access Code: 191-026-613
First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check
Estimates for long-term-care expenditures continue to rise. According to the US Census Bureau, just over 5% of the 65+ population occupy nursing homes, congregate care, assisted living, and board-and-care homes; 4.2% are in nursing homes. Patients who reside in skilled-nursing facilities tend to be more acute and fragile, so hospice can provide many benefits for those residents.
However, the skilled-nursing facility (SNF) environment is changing in meaningful ways in 2019. Reimbursement requirements are easing the documentation requirements. PDPM (Patient Driven Payment Model) will be implemented, which will be a new classification system. In addition, the SNF Value-Based Purchasing (VBP) Program’s 30-day all-cause readmissions started for fiscal year 2019 in October 2018. This program will address SNF reimbursements, regulations, and staff. What are their needs and struggles? How can we provide solutions and drive value to the nursing facilities? This session will benefit staff newly involved with SNFs and others who want more information.
HIGHLIGHTS
- Statistics, definitions, and types of SNF care
- Organization structure and staff roles
- Reimbursement environment and why outcomes matter
- Elements of contracting
- Hospice value proposition and strategies for a successful partnership
- Suggested marketing tools
- TAKE-AWAY TOOLKIT
- Sample tool for staff roles and potential needs
- Sample checklist of marketing tools
- Useful websites
WHO SHOULD ATTEND?
This informative session is directed to new hospice sales professionals, staff members involved in the SNF environment, sales managers, administrators, and team members wanting insight into SNFs and how hospice can help patients in those facilities.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/the-idg-meeting-it-takes-a-special-skill-set
Most of us do not come to the hospice setting with the ability “to be” interdisciplinary. Functioning in an interdisciplinary manner is not the normal state of being in healthcare. Likewise, pointing to a room and saying “now go have an interdisciplinary group (IDG) meeting” is often beyond our skillset. This webinar will address the vital importance of achieving a true interdisciplinary way of providing care. It will focus on team meetings that produce improved problem solving, coordination of care, and, as research demonstrates, higher levels of patient/family satisfaction.
HIGHLIGHTS
- Common challenges that interfere with providing true interdisciplinary care
- How the regulations encourage interdisciplinary team functioning, but also create obstacles
- Interdisciplinary team meeting styles, techniques, and strategies
- Three ways to ensure “better meetings” is not equivalent to “longer meetings”
- A three-phase plan to develop high-functioning interdisciplinary group meetings
- TAKE-AWAY TOOLKIT
- Assessment exercise
- Optimal team functioning guide
- Team leadership techniques list
- Guide for keeping meetings on track
- Training materials for current and future team members
- Planning exercise
- Handout with additional lecture notes
- List of references and additional learning opportunities
WHO SHOULD ATTEND?
This enlightening webinar is designed for all team members, especially those in charge of team functioning and IDG meetings. Senior leadership will also benefit as this information can help raise the bar for creating an organization that is truly interdisciplinary on all levels.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/829564157
You can also dial in using your phone.
United States: +1 (872) 240-3311
Access Code: 829-564-157
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. No meeting in May 2019.
OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861
You can also dial in using your phone.
United States: +1 (571) 317-3122
Access Code: 734-746-861
First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check
The hospital environment has faced many challenges in recent years, and hospice and home health providers are becoming strong partners to the acute-care sector. This webinar will delve into the organizational structure, hospital reimbursement, and challenges facing hospital leadership. Why is it important for providers to understand hospitals’ concerns around data and analytics, population health services, value-based payments, operational effectiveness, and cybersecurity? How can your organization become the partner of choice for a hospital? This session is designed for staff just getting oriented to the hospital environment and identifying the value proposition of your organization.
HIGHLIGHTS
- Hospital trends
- Hospital environment challenges and concerns
- Uncovering outcomes that can help develop a value proposition
- How to discuss your organization in a C-level meeting
- Home health, palliative care, and hospice collaboration efforts
- TAKE-AWAY TOOLKIT
- Tools to use in collaboration efforts, including a hospital protocol questionnaire
- Instructions on how to customize proposal information
- Helpful links and websites
WHO SHOULD ATTEND?
This informative session is designed for sales staff, sales managers, and business development staff. It will also benefit new staff members by providing information on navigating the hospital environment.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
The 2020 Hospice Rule brings changes to payment rates and the content of the actual Election Statement. New and experienced hospice billers periodically need to review eligibility requirements. Eligibility and Notice of Election requirements will be detailed during this webinar. This session will walk through the late Notice of Election and the exceptions process of appeal. A comprehensive review of all eligibility requirements, all aspects of dealing with Election Statement changes, and all things related to the Notice of Election will be included.
HIGHLIGHTS
- Eligibility requirements for admitting patients to hospice
- Define benefit periods and review new Common Working File (CWF) screens
- Updates to the content of the Election Statement
- Billing details of Notice of Election
- Dealing with claim issues regarding late Notice of Election
- Up-to-date Notice of Election exceptions and corrections
- TAKE-AWAY TOOLKIT
- Checklist for updates to the Election Statement
WHO SHOULD ATTEND?
This informative session is designed for directors, clinical managers, intake/authorization staff, and the revenue cycle team.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.