Calendar

Jul
2
Thu
OHPCA Hospice Program Administrator/Executive Director/Director Monthly Networking Call
Jul 2 @ 4:30 pm – 5:30 pm

OHPCA Hospice Program Administrator/Executive Director/Director Networking Call, 4:30-5:30 pm

This is the recurring meeting invitation for the monthly Provider Member “check-in” call/meeting to touch base, share the latest challenges and ideas and help each other cope with stress during the pandemic. Meets monthly the first Thursday from 4:30-5:30p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.

Jul
7
Tue
WEBINAR – Conducting Mock Surveys to Ensure Readiness & Compliance
Jul 7 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/conducting-mock-surveys-to-ensure-readiness-compliance

Is your agency survey ready and compliant? Learn how to conduct mock surveys just like a surveyor would to give staff a thorough understanding of the process and ensure continued readiness.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Review interpretive guidelines
  • Recognize the difference between standard and conditional level deficiencies
  • Explain the survey process
  • Perform mock surveys within your agency
  • Understand the importance of an effective QAPI program for successful surveys
  • Implement action plans for continued survey readiness

WEBINAR DETAILS

Performing regular, in-house mock surveys is crucial to compliance and survey readiness. But are your surveys conducted like an actual surveyor? Agencies often review fragmented survey items but miss the big picture – or don’t know how to conduct a thorough mock survey. Don’t put your agency at risk for condition-level deficiencies and sanctions. Join this webinar to learn a simple approach to conducting a survey in each area, including home visits, clinical records, and your emergency preparedness plan. QAPI examples will be included to help improve vulnerable areas.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is designed for administrators, QAPI coordinators, supervisors, clinical managers, and all clinical staff.

TAKE-AWAY TOOLKIT

  • Outlined steps for conducting a mock survey
  • QAPI quality indicator example audit tools
  • Interactive quiz

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Photo Sharon Litwin

MEET THE PRESENTER

5 Star Consultants, LLC
Jul
9
Thu
WEBINAR – How HIPAA Impacts Email & Text Messaging: Communication Compliance for Healthcare Providers
Jul 9 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/how-hipaa-impacts-email-and-text-messaging-communication-compliance-for-healthcare-providers

Are you confident your organization is HIPAA compliant when emailing and texting with patients and peers? Noncompliance can result in regulatory fines, compromised EPHI, and lost revenues. Learn how to create a HIPAA-compliant electronic communications program for your agency.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Use HIPAA’s Privacy Rule and Security Rule to send compliant email and texts
  • Minimize HIPAA compliance risks triggered by mobile device use
  • Manage patient records and rights when communicating electronically
  • Protect confidential, sensitive information acquired, used, and transmitted electronically
  • Create best practices-based policies and legally defensible procedures governing email and texting
  • Enforce email rules among onsite and remote employees
  • Benefit from expert advice and compliance tips

WEBINAR DETAILS

HIPAA’s Privacy Rule and Security Rule allow hospices and home care agencies to communicate with and about patients via email and text messaging. HIPAA compliance is mandatory and noncompliance can result in regulatory fines, compromised EPHI, and lost revenues. Are you confident your organization is lawfully using email and text messages to communicate with patients and peers? Do you manage confidential, sensitive information in accordance with HIPAA and state record retention laws? Do staff adhere to email and texting rules when working remotely? Have you implemented policies, procedures, and training to ensure compliant handling of messages by employees and business associates?

Join this webinar for a comprehensive look at email and texting risks, rules, and best practices. Leave armed with a sample Confidential and Sensitive Information Policy, tools, and strategies designed to create a HIPAA-compliant electronic communications program.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is a must for clinical directors, nurses, human resources staff, and administrators. Anyone communicating medical information via email and text messaging will benefit, including IT, lawyers, and records managers.

TAKE-AWAY TOOLKIT

  • Sample healthcare policy addressing confidential, sensitive information
  • Healthcare record retention guidelines

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Photo Nancy Flynn

MEET THE PRESENTER

ePolicy Institute™ Business Writing Institute™ Marijuana Policy Institute™
OHPCA & WSHPCO Hospice Volunteer Coordinators Networking Call
Jul 9 @ 2:00 pm – 3:00 pm

Monthly conference call which will focus on Volunteer Coordinator issues. This call will be a forum for Hospice Volunteer Coordinators to ask questions, share information, discuss new regulations, etc.

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/829564157

You can also dial in using your phone.
United States: +1 (872) 240-3311

Access Code: 829-564-157

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Jul
16
Thu
OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call
Jul 16 @ 12:00 pm – 1:00 pm

OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call, 12-1p

This is the recurring meeting invitation for the monthly call established for member hospice physicians and nurse practitioners. Meets monthly the third Thursday from 12-1p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.

WEBINAR – From Referral to Admission: The Secret Ingredient to Compliant Growth
Jul 16 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/from-referral-to-admission-the-secret-ingredient-to-compliant-growth

Does your team embrace and model your service commitment? Do they understand the expectations for the referral process and the importance of every new client? Ensure eligible patients are admitted with excellent service from referral through admission.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Determine the right fit for your referral and admission department
  • Explain the referral-to-admission process expectations to your team
  • Identify key outcomes to track and trend
  • Distinguish your teams by building a customer-centric organization
  • Help admission nurses “own” the process of admitting an eligible patient

 WEBINAR DETAILS

The competitive landscape in the home health and hospice environment is greater than ever. Having the right people in the right roles is imperative. Learn how to create a culture of exceptional customer service starting with the referral all the way through the admission process. This webinar will touch on the following areas and help you answer these questions:

  • How are you communicating initiatives and the importance of becoming a customer-centric organization?
  • Does your team understand, embrace, and model your service commitment?
  • Does the community believe your organization is the best?
  • Do customer service staff understand the urgency and ease of process for each referral segment?
  • Are there different conversations for hospitals, physicians, and skilled nursing facilities?
  • How can you convey to your team that every referral is extremely valuable?
  • After the referral, then what, who, when, and how?

This webinar will provide best practices for receiving the referral and managing the process through the close of the admission nurse visit.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is directed to referral customer service staff and managers, administrators, clinical managers, business development managers, owners, and all staff working with patients to ensure excellent service from referral to admission.

TAKE-AWAY TOOLKIT

  • Sample questions for referral segments and service lines
  • Useful reference links

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Photo Gloria Turner

MEET THE PRESENTER

Turner Healthcare Consulting
Jul
23
Thu
WEBINAR – The Denial Myth: Skillfully Working with Real or Perceived Denial
Jul 23 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/the-denial-myth-skillfully-working-with-real-or-perceived-denial

Does your team embrace and model your service commitment? Do they understand the expectations for the referral process and the importance of every new client? Ensure eligible patients are admitted with excellent service from referral through admission.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Determine the right fit for your referral and admission department
  • Explain the referral-to-admission process expectations to your team
  • Identify key outcomes to track and trend
  • Distinguish your teams by building a customer-centric organization
  • Help admission nurses “own” the process of admitting an eligible patient

WEBINAR DETAILS

The competitive landscape in the home health and hospice environment is greater than ever. Having the right people in the right roles is imperative. Learn how to create a culture of exceptional customer service starting with the referral all the way through the admission process. This webinar will touch on the following areas and help you answer these questions:

  • How are you communicating initiatives and the importance of becoming a customer-centric organization?
  • Does your team understand, embrace, and model your service commitment?
  • Does the community believe your organization is the best?
  • Do customer service staff understand the urgency and ease of process for each referral segment?
  • Are there different conversations for hospitals, physicians, and skilled nursing facilities?
  • How can you convey to your team that every referral is extremely valuable?
  • After the referral, then what, who, when, and how?

This webinar will provide best practices for receiving the referral and managing the process through the close of the admission nurse visit.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is directed to referral customer service staff and managers, administrators, clinical managers, business development managers, owners, and all staff working with patients to ensure excellent service from referral to admission.

TAKE-AWAY TOOLKIT

  • Sample questions for referral segments and service lines
  • Useful reference links

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Photo Gary Gardia

MEET THE PRESENTER

Executive Director APHSW
Aug
6
Thu
OHPCA Hospice Program Administrator/Executive Director/Director Monthly Networking Call
Aug 6 @ 4:30 pm – 5:30 pm

OHPCA Hospice Program Administrator/Executive Director/Director Networking Call, 4:30-5:30 pm

This is the recurring meeting invitation for the monthly Provider Member “check-in” call/meeting to touch base, share the latest challenges and ideas and help each other cope with stress during the pandemic. Meets monthly the first Thursday from 4:30-5:30p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.

Aug
12
Wed
OHPCA Monthly Regulatory/QAPI Networking Call
Aug 12 @ 12:00 pm – 1:00 pm

OHPCA Monthly Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Aug
18
Tue
OHPCA & WSHPCO Inpatient Managers & Staff Networking Meeting
Aug 18 @ 9:00 am – 10:00 am

Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. No meeting in July.

OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861

You can also dial in using your phone.
United States: +1 (571) 317-3122

Access Code: 734-746-861

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

 

Aug
20
Thu
OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call
Aug 20 @ 12:00 pm – 1:00 pm

OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call, 12-1p

This is the recurring meeting invitation for the monthly call established for member hospice physicians and nurse practitioners. Meets monthly the third Thursday from 12-1p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.

Sep
3
Thu
OHPCA Hospice Program Administrator/Executive Director/Director Monthly Networking Call
Sep 3 @ 4:30 pm – 5:30 pm

OHPCA Hospice Program Administrator/Executive Director/Director Networking Call, 4:30-5:30 pm

This is the recurring meeting invitation for the monthly Provider Member “check-in” call/meeting to touch base, share the latest challenges and ideas and help each other cope with stress during the pandemic. Meets monthly the first Thursday from 4:30-5:30p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.

Sep
9
Wed
OHPCA Monthly Regulatory/QAPI Networking Call
Sep 9 @ 12:00 pm – 1:00 pm

OHPCA Monthly Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Sep
10
Thu
OHPCA & WSHPCO Hospice Volunteer Coordinators Networking Call
Sep 10 @ 2:00 pm – 3:00 pm

Monthly conference call which will focus on Volunteer Coordinator issues. This call will be a forum for Hospice Volunteer Coordinators to ask questions, share information, discuss new regulations, etc.

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/829564157

You can also dial in using your phone.
United States: +1 (872) 240-3311

Access Code: 829-564-157

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Sep
15
Tue
OHPCA & WSHPCO Inpatient Managers & Staff Networking Meeting
Sep 15 @ 9:00 am – 10:00 am

Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. No meeting in July.

OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861

You can also dial in using your phone.
United States: +1 (571) 317-3122

Access Code: 734-746-861

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

 

Sep
17
Thu
OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call
Sep 17 @ 12:00 pm – 1:00 pm

OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call, 12-1p

This is the recurring meeting invitation for the monthly call established for member hospice physicians and nurse practitioners. Meets monthly the third Thursday from 12-1p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.

Oct
1
Thu
OHPCA Hospice Program Administrator/Executive Director/Director Monthly Networking Call
Oct 1 @ 4:30 pm – 5:30 pm

OHPCA Hospice Program Administrator/Executive Director/Director Networking Call, 4:30-5:30 pm

This is the recurring meeting invitation for the monthly Provider Member “check-in” call/meeting to touch base, share the latest challenges and ideas and help each other cope with stress during the pandemic. Meets monthly the first Thursday from 4:30-5:30p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.

Oct
14
Wed
OHPCA Monthly Regulatory/QAPI Networking Call
Oct 14 @ 12:00 pm – 1:00 pm

OHPCA Monthly Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Oct
15
Thu
OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call
Oct 15 @ 12:00 pm – 1:00 pm

OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call, 12-1p

This is the recurring meeting invitation for the monthly call established for member hospice physicians and nurse practitioners. Meets monthly the third Thursday from 12-1p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.

Oct
20
Tue
OHPCA & WSHPCO Inpatient Managers & Staff Networking Meeting
Oct 20 @ 9:00 am – 10:00 am

Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. No meeting in July.

OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861

You can also dial in using your phone.
United States: +1 (571) 317-3122

Access Code: 734-746-861

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check