OHPCA Hospice Program Administrator/Executive Director/Director Networking Call, 4:30-5:30 pm
This is the recurring meeting invitation for the monthly Provider Member “check-in” call/meeting to touch base, share the latest challenges and ideas and help each other cope with stress during the pandemic. Meets monthly the first Thursday from 4:30-5:30p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.
Is your agency survey ready and compliant? Learn how to conduct mock surveys just like a surveyor would to give staff a thorough understanding of the process and ensure continued readiness.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Review interpretive guidelines
- Recognize the difference between standard and conditional level deficiencies
- Explain the survey process
- Perform mock surveys within your agency
- Understand the importance of an effective QAPI program for successful surveys
- Implement action plans for continued survey readiness
WEBINAR DETAILS
Performing regular, in-house mock surveys is crucial to compliance and survey readiness. But are your surveys conducted like an actual surveyor? Agencies often review fragmented survey items but miss the big picture – or don’t know how to conduct a thorough mock survey. Don’t put your agency at risk for condition-level deficiencies and sanctions. Join this webinar to learn a simple approach to conducting a survey in each area, including home visits, clinical records, and your emergency preparedness plan. QAPI examples will be included to help improve vulnerable areas.
Attendance certificate provided to self-report CE credits.
WHO SHOULD ATTEND?
This informative session is designed for administrators, QAPI coordinators, supervisors, clinical managers, and all clinical staff.
TAKE-AWAY TOOLKIT
- Outlined steps for conducting a mock survey
- QAPI quality indicator example audit tools
- Interactive quiz
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Are you confident your organization is HIPAA compliant when emailing and texting with patients and peers? Noncompliance can result in regulatory fines, compromised EPHI, and lost revenues. Learn how to create a HIPAA-compliant electronic communications program for your agency.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Use HIPAA’s Privacy Rule and Security Rule to send compliant email and texts
- Minimize HIPAA compliance risks triggered by mobile device use
- Manage patient records and rights when communicating electronically
- Protect confidential, sensitive information acquired, used, and transmitted electronically
- Create best practices-based policies and legally defensible procedures governing email and texting
- Enforce email rules among onsite and remote employees
- Benefit from expert advice and compliance tips
WEBINAR DETAILS
HIPAA’s Privacy Rule and Security Rule allow hospices and home care agencies to communicate with and about patients via email and text messaging. HIPAA compliance is mandatory and noncompliance can result in regulatory fines, compromised EPHI, and lost revenues. Are you confident your organization is lawfully using email and text messages to communicate with patients and peers? Do you manage confidential, sensitive information in accordance with HIPAA and state record retention laws? Do staff adhere to email and texting rules when working remotely? Have you implemented policies, procedures, and training to ensure compliant handling of messages by employees and business associates?
Join this webinar for a comprehensive look at email and texting risks, rules, and best practices. Leave armed with a sample Confidential and Sensitive Information Policy, tools, and strategies designed to create a HIPAA-compliant electronic communications program.
Attendance certificate provided to self-report CE credits.
WHO SHOULD ATTEND?
This informative session is a must for clinical directors, nurses, human resources staff, and administrators. Anyone communicating medical information via email and text messaging will benefit, including IT, lawyers, and records managers.
TAKE-AWAY TOOLKIT
- Sample healthcare policy addressing confidential, sensitive information
- Healthcare record retention guidelines
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
MEET THE PRESENTER
Monthly conference call which will focus on Volunteer Coordinator issues. This call will be a forum for Hospice Volunteer Coordinators to ask questions, share information, discuss new regulations, etc.
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/829564157
You can also dial in using your phone.
United States: +1 (872) 240-3311
Access Code: 829-564-157
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call, 12-1p
This is the recurring meeting invitation for the monthly call established for member hospice physicians and nurse practitioners. Meets monthly the third Thursday from 12-1p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.
Does your team embrace and model your service commitment? Do they understand the expectations for the referral process and the importance of every new client? Ensure eligible patients are admitted with excellent service from referral through admission.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Determine the right fit for your referral and admission department
- Explain the referral-to-admission process expectations to your team
- Identify key outcomes to track and trend
- Distinguish your teams by building a customer-centric organization
- Help admission nurses “own” the process of admitting an eligible patient
WEBINAR DETAILS
The competitive landscape in the home health and hospice environment is greater than ever. Having the right people in the right roles is imperative. Learn how to create a culture of exceptional customer service starting with the referral all the way through the admission process. This webinar will touch on the following areas and help you answer these questions:
- How are you communicating initiatives and the importance of becoming a customer-centric organization?
- Does your team understand, embrace, and model your service commitment?
- Does the community believe your organization is the best?
- Do customer service staff understand the urgency and ease of process for each referral segment?
- Are there different conversations for hospitals, physicians, and skilled nursing facilities?
- How can you convey to your team that every referral is extremely valuable?
- After the referral, then what, who, when, and how?
This webinar will provide best practices for receiving the referral and managing the process through the close of the admission nurse visit.
Attendance certificate provided to self-report CE credits.
WHO SHOULD ATTEND?
This informative session is directed to referral customer service staff and managers, administrators, clinical managers, business development managers, owners, and all staff working with patients to ensure excellent service from referral to admission.
TAKE-AWAY TOOLKIT
- Sample questions for referral segments and service lines
- Useful reference links
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Does your team embrace and model your service commitment? Do they understand the expectations for the referral process and the importance of every new client? Ensure eligible patients are admitted with excellent service from referral through admission.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Determine the right fit for your referral and admission department
- Explain the referral-to-admission process expectations to your team
- Identify key outcomes to track and trend
- Distinguish your teams by building a customer-centric organization
- Help admission nurses “own” the process of admitting an eligible patient
WEBINAR DETAILS
The competitive landscape in the home health and hospice environment is greater than ever. Having the right people in the right roles is imperative. Learn how to create a culture of exceptional customer service starting with the referral all the way through the admission process. This webinar will touch on the following areas and help you answer these questions:
- How are you communicating initiatives and the importance of becoming a customer-centric organization?
- Does your team understand, embrace, and model your service commitment?
- Does the community believe your organization is the best?
- Do customer service staff understand the urgency and ease of process for each referral segment?
- Are there different conversations for hospitals, physicians, and skilled nursing facilities?
- How can you convey to your team that every referral is extremely valuable?
- After the referral, then what, who, when, and how?
This webinar will provide best practices for receiving the referral and managing the process through the close of the admission nurse visit.
Attendance certificate provided to self-report CE credits.
WHO SHOULD ATTEND?
This informative session is directed to referral customer service staff and managers, administrators, clinical managers, business development managers, owners, and all staff working with patients to ensure excellent service from referral to admission.
TAKE-AWAY TOOLKIT
- Sample questions for referral segments and service lines
- Useful reference links
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
OHPCA Hospice Program Administrator/Executive Director/Director Networking Call, 4:30-5:30 pm
This is the recurring meeting invitation for the monthly Provider Member “check-in” call/meeting to touch base, share the latest challenges and ideas and help each other cope with stress during the pandemic. Meets monthly the first Thursday from 4:30-5:30p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.
OHPCA Monthly Regulatory/QAPI Networking Call
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613
You can also dial in using your phone.
United States: +1 (872) 240-3412
Access Code: 191-026-613
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. No meeting in July.
OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861
You can also dial in using your phone.
United States: +1 (571) 317-3122
Access Code: 734-746-861
First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check
OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call, 12-1p
This is the recurring meeting invitation for the monthly call established for member hospice physicians and nurse practitioners. Meets monthly the third Thursday from 12-1p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.
OHPCA Hospice Program Administrator/Executive Director/Director Networking Call, 4:30-5:30 pm
This is the recurring meeting invitation for the monthly Provider Member “check-in” call/meeting to touch base, share the latest challenges and ideas and help each other cope with stress during the pandemic. Meets monthly the first Thursday from 4:30-5:30p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.
OHPCA Monthly Regulatory/QAPI Networking Call
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613
You can also dial in using your phone.
United States: +1 (872) 240-3412
Access Code: 191-026-613
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
Monthly conference call which will focus on Volunteer Coordinator issues. This call will be a forum for Hospice Volunteer Coordinators to ask questions, share information, discuss new regulations, etc.
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/829564157
You can also dial in using your phone.
United States: +1 (872) 240-3311
Access Code: 829-564-157
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. No meeting in July.
OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861
You can also dial in using your phone.
United States: +1 (571) 317-3122
Access Code: 734-746-861
First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check
OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call, 12-1p
This is the recurring meeting invitation for the monthly call established for member hospice physicians and nurse practitioners. Meets monthly the third Thursday from 12-1p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.
OHPCA Hospice Program Administrator/Executive Director/Director Networking Call, 4:30-5:30 pm
This is the recurring meeting invitation for the monthly Provider Member “check-in” call/meeting to touch base, share the latest challenges and ideas and help each other cope with stress during the pandemic. Meets monthly the first Thursday from 4:30-5:30p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.
OHPCA Monthly Regulatory/QAPI Networking Call
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613
You can also dial in using your phone.
United States: +1 (872) 240-3412
Access Code: 191-026-613
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call, 12-1p
This is the recurring meeting invitation for the monthly call established for member hospice physicians and nurse practitioners. Meets monthly the third Thursday from 12-1p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.
Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. No meeting in July.
OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861
You can also dial in using your phone.
United States: +1 (571) 317-3122
Access Code: 734-746-861
First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check