Calendar

Oct
25
Thu
WEBINAR – Honoring Veterans’ Healthcare Decisions Series: Hospice Team Engagement: Your Role in Making a Difference & Honoring the Veteran’s Healthcare Decisions
Oct 25 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/honoring-veterans-healthcare-decisions-series-hospice-team-engagement-your-role-in-making-a-difference-and-honoring-the-veteran-s-healthcare-decisions

The VA healthcare system can be overwhelming.  This webinar will examine your role in helping veterans and their loved ones navigate the system in a simple way.  You’ll learn about the resources available for support services staff, how to access them, and how to move the veteran and family toward a positive end-result.

The presentation will review key areas, including tools for shared decision-making: worksheets for veterans and caregivers; locating services and resources that provide care; Family Caregiver Navigator; eldercare services; caregiver wellness and support; and an advance care planning process.  Your support can make a difference to veterans and families during the difficult end-of-life journey.

HIGHLIGHTS

  • Identify the location of available long-term services
  • Geriatric Patient Aligned Care Team (GeriPACT)
  • Support services for shared decision-making
  • Types of advance care planning
  • Caregiver resources
  • TAKE-AWAY TOOLKIT
    • Sample worksheets and handouts for veterans and caregivers
    • Updates on Geriatric Research Education and Clinical Center
    • Useful websites

Don’t Miss the Other Honoring Veterans Series Webinars!

Sign up for the 2-part series!

Learn more about the Honoring Veterans Series.

WHO SHOULD ATTEND?

This informative session is best suited for agency staff who must be knowledgeable about VA benefits and resources.  It will also benefit staff members who want to learn more about VA benefits across all healthcare settings and how to interact with – and be – advocates for veterans.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Oct
31
Wed
OHPCA Public Policy Networking Meeting
Oct 31 @ 11:00 am – 12:00 pm

OHPCA Public Policy calls occur every 2 weeks – OHPCA Professional Provider Members only.  Please call or email dial-in instructions if you did not receive them, 503.890.7027 (Meg) or mccauley@oregonhospice.org.

Nov
1
Thu
WEBINAR – Hospice, Palliative Care & the Ever-Changing Hospice Landscape
Nov 1 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/hospice-palliative-care-and-the-ever-changing-hospice-landscape

Hospice providers who want to improve healthcare outcomes, reduce costs, and expand revenue streams are adding palliative care to their practice.  Palliative care can benefit patients who are not yet terminally ill and reduce hospitalizations and ER use – both key metrics for measuring value-based purchasing.

While the benefits of palliative care to providers and patients are potentially significant, making this business model work is challenging.  Do palliative care patients qualify for Medicare or Medicaid reimbursement?  What services constitute palliative care?  What licensure is required?  How can fraud and abuse issues be avoided?  This webinar will address the rise in palliative care, how it relates to hospice, and considerations for establishing a palliative care program, including payer sources, compliance, licensure, and use of physician services.

HIGHLIGHTS

  • Distinguishing between palliative care, home health, and hospice
  • Medicare eligibility
  • Benefit of palliative care to patients and its role in healthcare reform
  • Who pays for these services?
  • Risks of providing free care
  • Marketing a palliative care program
  • Benefits to home health and hospice providers
  • Physician involvement
  • TAKE-AWAY TOOLKIT
    • Checklist for identifying palliative care regulatory/payer options

WHO SHOULD ATTEND?

This informative session is designed for hospice owners, administrators, nursing directors, business development staff, and compliance officers.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Nov
2
Fri
OHPCA Board of Directors Meeting
Nov 2 @ 8:00 am – 9:00 am

Tentatively scheduled in conjunction with the All City Palliative Care Talk.

Nov
6
Tue
WEBINAR – Customer Service & How to Deal with Difficult People
Nov 6 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/customer-service-and-how-to-deal-with-difficult-people

Difficult behavior is often precipitated by change.  Home health and hospice teams try to provide judgment-free care and avoid labeling challenging patients as “difficult.”  Life changes can cause stress and conflict, leading some patients to feel (or act) threatened, out of control, or argumentative.

Team members must resist using “difficult” as a descriptor to avoid judging or incorrectly characterizing patients or family members.  This webinar will review patient triggers and effective communication principles, and focus on delivering exceptional, positive care to all patients.

HIGHLIGHTS

  • Who are our customers?
  • Customers’ internal and external difficult behaviors
  • Patient triggers that precipitate difficult behaviors
  • Improving communication skills
  • How to provide excellent customer/patient service every time
  • TAKE-AWAY TOOLKIT
    • Useful resource books and articles
    • Reference links

WHO SHOULD ATTEND?

This informative session is for administrators, managers, business development staff, and customer service trainers who want to enhance their customer service skills.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Nov
7
Wed
OHPCA Monthly Regulatory/QAPI Networking Meeting
Nov 7 @ 12:00 pm – 1:00 pm

Monthly conference call which will focus on Regulatory/QAPI/Billing issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc.  Call-in information will be posted prior to next meeting.

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Nov
8
Thu
WEBINAR – Hospice Compare: Lessons Learned & What to Expect
Nov 8 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/hospice-compare-lessons-learned-and-what-to-expect

Discover Lessons Learned After One Year of Hospice Compare!

Hospice Compare debuted one year ago.  How are you managing?  This webinar will provide tips for managing processes that support the HIS and CAHPS Hospice Survey, review lessons learned, and incorporate additional measures and data from the Hospice Utilization and Payment Public Use File (Hospice PUF).  In addition, the HEART assessment tool will be covered, including its impact on Hospice Compare and CMS’s future expectations.

HIGHLIGHTS

  • Hospice Compare results
  • Lowest scoring questions and strategies for improvement
  • Assessment tools, standardization, and patient-caregiver relationships
  • Hospice Utilization and Payment Public Use File (Hospice PUF)
  • Measures
    • Addition of Hospice and Palliative Care Composite Process Measure
    • Hospice Visits When Death is Imminent Measure
    • Measures under consideration
    • Meaningful measures
    • How scores differ from measures
  • HEART – round-one testing results and future expectations
  • What non-hospice providers can glean from Compare
  • Five-star rating
  • TAKE-AWAY TOOLKIT
    • Valuable resources for Hospice Compare

 WHO SHOULD ATTEND?

This informative session will benefit hospice quality managers and their teams, clinical managers, patient care managers, administrators, and directors.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

OHPCA Hospice Volunteer Coordinators Networking Call
Nov 8 @ 2:00 pm – 3:00 pm

OHPCA Hospice Volunteer Coordinators Networking Meeting by GoToMeeting 

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/829564157

You can also dial in using your phone.
United States: +1 (872) 240-3311

Access Code: 829-564-157

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Nov
14
Wed
OHPCA Public Policy Networking Meeting
Nov 14 @ 11:00 am – 12:00 pm

OHPCA Public Policy calls occur every 2 weeks – OHPCA Professional Provider Members only.  Please call or email dial-in instructions if you did not receive them, 503.890.7027 (Meg) or mccauley@oregonhospice.org.

Nov
15
Thu
Zen Hospice Project Mindful Caregiver Education for Professional Caregivers
Nov 15 @ 9:30 am – 5:00 pm

For caregivers, the Mindful Caregiver Education daylong immersions will introduce Zen Hospice Project’s model of care, where participants will be provided with tools for developing a more mindful approach to caregiving. Through expert instruction, group discussion and engaging exercises, participants explore inspiration, loss, compassion and other elements of the caregiving experience, including mindfulness meditation, a cornerstone of conscientious caregiving.

Subjects covered include:

  • Integrating Mindfulness Into the Delivery of Care
  • Mindful Communications
  • Therapeutic Use of Self in Caregiving
  • Cultivating Compassion in the Context of Caregiving
  • The Territory of Loss in Caregiving
  • Looking at How We Grieve

Cost to attend is $195 and you may register online HERE.

A collaborative effort between Oregon Hospice & Palliative Care Association, The Bloom Project and Zen Hospice.

WEBINAR – Power Partnerships & Growth Strategies in an Alternative Payment Model Environment
Nov 15 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/power-partnerships-and-growth-strategies-in-an-alternative-payment-model-environment

With the transition from fee for service to alternative payment models (APMs), is your agency prepared to develop successful growth strategies that focus on quality, data, the care continuum, and patient goals and engagement?  Who are your best power partners and what do those partnerships look like?  Are you a power partner?  Do you know what APM agencies want in a partner and how to achieve it?  This webinar will explain the various APMs and care designs to identify the key elements your agency must provide to be a power partner.  Learn opportunities and strategies to align your agency with government and commercial reimbursement trends.

HIGHLIGHTS

  • Two key differences of past and present APMs
  • Why patient engagement and participation are critical to APM growth strategy
  • Is your agency effectively measuring patient goals, engagement, and satisfaction?
  • Why organizational capabilities will be tested if APMs remain effective
  • Power partnerships versus value-based contract requirements
  • Critical growth strategies for power partnerships, enabling participation in narrow payer networks
  • Why payers want power partnerships building narrow networks, whereas providers are familiar with value-based contract details
  • TAKE-AWAY TOOLKIT
    • Alternative Payment Model Design Toolkit
    • HMA Weekly Round-up in Focus: Washington FQHC Alternative Payment Methodology
    • Chronic Care Management Guide
    • 8 Steps to Becoming an Innovation Powerhouse
    • White Paper – Population Health Management
    • Websites related to APMs, value-based care, growth strategies, and power partnerships

WHO SHOULD ATTEND?

This informative session is a must for all key leaders, including CEOs, directors, administrators, CFOs, business development staff, marketing directors, patient care service directors, clinical directors, intake coordinators, field liaisons, transitional care coordinators, and reimbursement and billing specialists.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Zen Hospice Project Open Death Conversation
Nov 15 @ 7:00 pm – 9:00 pm

The Open Death Conversation is a forum for discussing the many aspects of death and dying. The goal of the conversation is to generate meaningful, energetic conversation free from judgment, drawing inspiration from the thousands of heartfelt conversations that Zen Hospice Project has had throughout its years of caring for dying persons and their families.

Cost to attend is $25 and you may register online HERE.

A collaborative effort between Oregon Hospice & Palliative Care Association, The Bloom Project and Zen Hospice.

Nov
17
Sat
Zen Hospice Project Mindful Caregiver Education for Volunteer & Family Caregivers
Nov 17 @ 9:30 am – 5:00 pm

For caregivers, the Mindful Caregiver Education daylong immersions will introduce Zen Hospice Project’s model of care, where participants will be provided with tools for developing a more mindful approach to caregiving. Through expert instruction, group discussion and engaging exercises, participants explore inspiration, loss, compassion and other elements of the caregiving experience, including mindfulness meditation, a cornerstone of conscientious caregiving.

Subjects covered include:

  • Integrating Mindfulness Into the Delivery of Care
  • Mindful Communications
  • Therapeutic Use of Self in Caregiving
  • Cultivating Compassion in the Context of Caregiving
  • The Territory of Loss in Caregiving
  • Looking at How We Grieve

Cost to attend is $125 and you may register online HERE.

A collaborative effort between Oregon Hospice & Palliative Care Association, The Bloom Project and Zen Hospice.

Nov
20
Tue
OHPCA & WSHPCO Inpatient Managers & Staff Networking Meeting
Nov 20 @ 9:00 am – 10:00 am

Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Inpatient Hospice managers and staff to ask questions, share information, discuss new regulations, etc.  The June, July & August 2018 meetings are cancelled for summer and will resume in September.

OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861

You can also dial in using your phone.
United States: +1 (571) 317-3122

Access Code: 734-746-861

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Nov
28
Wed
OHPCA Public Policy Networking Meeting
Nov 28 @ 11:00 am – 12:00 pm

OHPCA Public Policy calls occur every 2 weeks – OHPCA Professional Provider Members only.  Please call or email dial-in instructions if you did not receive them, 503.890.7027 (Meg) or mccauley@oregonhospice.org.

Dec
4
Tue
WEBINAR – How to Improve Your Hospice CAHPS Survey Scores
Dec 4 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/how-to-improve-your-hospice-cahps-survey-scores

Further details will be available 45 days prior to the webinar date.

Dec
5
Wed
OHPCA Monthly Regulatory/QAPI Networking Meeting
Dec 5 @ 12:00 pm – 1:00 pm

Monthly conference call which will focus on Regulatory/QAPI/Billing issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc.  Call-in information will be posted prior to next meeting.

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Dec
6
Thu
WEBINAR – Mobile Device Risks & Compliance Rules: Implementing Strategic BYOD & COPE Policies
Dec 6 @ 12:00 pm – 1:30 pm
Dec
12
Wed
OHPCA Public Policy Networking Meeting
Dec 12 @ 11:00 am – 12:00 pm

OHPCA Public Policy calls occur every 2 weeks – OHPCA Professional Provider Members only.  Please call or email dial-in instructions if you did not receive them, 503.890.7027 (Meg) or mccauley@oregonhospice.org.

Dec
13
Thu
WEBINAR – How to Create a Culture of Excellence from the Top Down
Dec 13 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/how-to-create-a-culture-of-excellence-from-the-top-down

Further details will be available 45 days prior to the webinar date.