Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/security-and-data-loss-prevention-how-to-prepare-for-ransomware-and-other-cyber-attacks Cybercrime is one of the top economic crimes in the world, with cost estimates soon to reach into the trillions.  Not only have victim demographics expanded from the large well-known organizations to the small and mid-sized, healthcare providers are now a consistent target.  The recent ransomware attacks, and threats of more to come, have raised questions regarding security and available protection mechanisms. This webinar will review the critical areas of concern within your environment, provide insight, and offer tools to defend against these attacks.  It will also focus on recovery and the importance of preparing for data loss.

HIGHLIGHTS

• Types of security attacks
• Symptoms of an attack
• Common methods used to infiltrate networks
• Importance of a security-minded network design
• Methods to control data flow to reduce risks
• Vulnerable areas and how those risks relate to your environment
• Malware protection mechanisms and deployment
• Monitoring, alerting, and prevention methods
• Impact of data loss and ways to mitigate the risk
• Data restoration methods and the importance of a working data-protection policy

• TAKE-AWAY TOOLKIT
  • List of trusted online analysis tools
  • Reference websites
  • General security assessment checklist

WHO SHOULD ATTEND?

This informative session is designed for IT and operations personnel, security and compliance officers, and executives.  Although this information is technical in nature, all senior management will benefit due to how the topic relates to risk analysis. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/the-dos-don-ts-of-managed-care-contracting A universal truth in healthcare is that “fee for service” is falling out of favor with big payers – both government and private.  Contract negotiation skills are paramount for survival in the public and private sectors.  With the emergence of payment reform such as pay-for-performance incentives, bundled payments, and capitation, new contracts are being initiated with providers delineating payment schedules and expected performance.  Providers must know the key elements and steps of successful contracting, including revenue cycles and reimbursement considerations. This webinar will explain everything your organization needs to know for successful contracting as provider networks continue to narrow, including strategic dos and don’ts to remain financially viable and successful.

HIGHLIGHTS

• Compliance rules and laws related to contracting
• What third-party payers need, how they think, and their goals
• Your organization’s value proposition and how to sell it
• Key elements of a managed care contracting strategy
• Crucial elements of revenue cycle and reimbursement review for contracting success, financial viability, and network inclusion

• TAKE-AWAY TOOLKIT
  • Sample letter of intent (LOI) for managed care contracting designed to showcase an organization’s value proposition
  • Managed care contracting guide
  • Resource links:  Six Steps to Managed Care Contracting; How to Structure Managed Care Contracts; Reimbursement Methodologies for Contracting; and A 10 Step Contracting Plan

WHO SHOULD ATTEND?

This informative session is intended for all executive and agency leadership team members involved with strategic growth and planning, including CEO, CFO, DOPCS, directors of managed markets/business development, intake/referral staff, case managers, provider network relations staff, board members and advisors, sales/marketing personnel, business office managers, clinical leadership staff, and medical directors. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

This meeting will be in person, as opposed to the regularly-scheduled monthly calls.

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/hospice-billing-series-part-face-to-face-hospice-cap-palliative-care Key issues that hospice billers deal with regularly include face-to-face requirements, how they affect hospice billing, and the new aggregate CAP self-reporting requirement.  Palliative care will also be addressed to expand your agency’s knowledge of a possible new program.  In addition, physician palliative care codes that can be billed to Part B and the new transmission requirements for HIS will be covered.

HIGHLIGHTS

• Hospice face-to-face requirements
• Self-reporting of hospice aggregate CAP
• Palliative care specific codes for billing Part B
• HIS reporting requirements
• New hospice HIS measures

• TAKE-AWAY TOOLKIT
  • Palliative care billing codes cheat sheet

Don’t Miss the Other Hospice Billing Series Webinars!

Sign up for the 3-part series! Click here to learn more about the Hospice Billing Series.

WHO SHOULD ATTEND?

This informative session is designed for hospice billers and staff that need to understand Medicare regulations. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/common-hospice-diseases-and-conditions-an-overview-for-hospice-volunteers

AVAILABLE ONLY VIA RECORDED WEBINAR + FREE DIGITAL DOWNLOAD Recording available Friday, September 1, 2017

“I realize the people I will be working with are terminally ill, but what diseases and conditions are common?”  This webinar will address this question, provide an overview of the most common diseases, and what volunteers may expect.  It’s helpful to understand that someone with a lung disease will likely experience different symptoms than someone with certain cancers.  The program will also review information about HIV/AIDS (less common today in hospice programs), and provide a basic understanding of the disease to assist volunteers working in end-of-life care.  By learning the various aspects of diseases, you will be better equipped to help families and patients manage changes and promote comfort.

HIGHLIGHTS

• National data related to hospice admissions by disease category
• The critical nature of determining life expectancy related to various diseases and conditions
• Top four diseases seen in hospice programs
• HIV/AIDS and the historical connection to universal precautions in healthcare
• Volunteers’ role in addressing various aspects of diseases

• TAKE-AWAY TOOLKIT
  • Additional lecture notes
  • Website links for additional learning
  • References and resources for key topics

WHO SHOULD ATTEND?

This informative session is designed for new or experienced volunteers and volunteer managers. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/pain-and-symptom-management-the-hospice-volunteer-perspective

AVAILABLE ONLY VIA RECORDED WEBINAR + FREE DIGITAL DOWNLOAD Recording available Tuesday, September 5, 2017

What?!  Pain and symptom management for volunteers?  We don’t do that!  Actually – you do. Hospices rely on every member of the team to be the eyes and ears for all patient/family goals.  When you consider the short time many hospice patients have with us, it is vital that everyone is constantly on the lookout for potential problems and uncommunicated needs or opportunities.  This webinar will provide volunteers with important information about the hospice approach to pain and symptom management.  It will reinforce volunteer boundaries and emphasize interventions and insights related to pain control that are vital to the volunteer role.

HIGHLIGHTS

• Pain and suffering defined
• Two types of pain and possible causes
• Two methods to assess pain, including what to watch for in patients who are unable to communicate
• Common medications, and the challenges faced with managing the side effects of opioid use
• The difference between “addiction” and “tolerance” as well as other common myths and misperceptions
• Six non-pharmacologic approaches to pain management and the role of volunteers

• TAKE-AWAY TOOLKIT
  • Additional lecture notes
  • Website links for additional learning
  • References and resources for key topics

WHO SHOULD ATTEND?

This informative session is designed for new or experienced volunteers and volunteer managers. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Monthly conference call which will focus on Regulatory/QAPI/Billing issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. Call in #: (503) 415-5222 Conference ID: 55093477

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/volunteering-with-patients-who-have-alzheimer-s-disease-and-dementia

AVAILABLE ONLY VIA RECORDED WEBINAR + FREE DIGITAL DOWNLOAD Recording available Wednesday, September 6, 2017

It is not uncommon for volunteers to be concerned about being assigned to a person who is confused or unable to converse.  What should I say?  What if they repeat themselves over and over?  Will I feel uncomfortable?  Yet, there are volunteers who love these assignments and request them because they knew someone with dementia or developed skills along the way to work with these individuals. This webinar will define, differentiate, and address Alzheimer’s disease and dementia.  The focus will be developing volunteers’ knowledge and skills to feel comfortable around people struggling with memory issues.  Join us to learn ways to support family members through their sadness, frustrations, and conflicted feelings.

HIGHLIGHTS

• Define and differentiate Alzheimer’s disease and dementia
• Variables of dementia, such as periodic confusion and clarity
• Specific interventions/approaches to address repetitive actions
• Ten tips for communicating with people with dementia
• Methods to support caregivers/loved ones through sadness, frustration, and conflicted feelings

• TAKE-AWAY TOOLKIT
  • Handout with additional lecture notes
  • Website links for additional learning
  • A list of references and resources for key topics

WHO SHOULD ATTEND?

This informative webinar is designed for new or experienced volunteers and volunteer managers. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/gip-guidelines-utilization-review The Centers for Medicare and Medicaid Services (CMS) and the Office of the Inspector General (OIG) have raised serious concerns about potential misuse of the general inpatient (GIP) level of care – both overutilization and underutilization. This level of care has serious, complex medical issues that require greater levels of expertise and attention.  Even though GIP may not be used frequently by a hospice, it is highly scrutinized by authorities.  This webinar will explain the requirements for the GIP level of care and dispel common myths about using and delivering this level of care.  Concrete, practical examples of how GIP should and should not be used will be provided, as well as an explanation of expected documentation.

HIGHLIGHTS

• CMS regulations for the GIP level of care and the current regulatory environment
• Patient eligibility criteria
• Expected documentation
• GIP barriers and benefits
• Scenarios for using the GIP level of care

• TAKE-AWAY TOOLKIT
  • GIP audit tool

WHO SHOULD ATTEND?

This informative session is best suited for clinical managers, clinicians, and regulatory/compliance officers. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/survey-series-assessing-your-regulatory-compliance-through-survey-readiness This webinar will cover the critical compliance areas agencies need to understand.  Do you know the regulations related to COPs, state, and accreditation standards and how to make your agency less vulnerable?  Do your IDG meeting minutes sync with visit notes and orders?  Does the IDG work together on patient care?  Are aides supervised as required?  Where does your QAPI program fit in?  These issues and more will be addressed so you can assess your agency’s regulatory compliance.

HIGHLIGHTS

• Difference between conditional and standard deficiencies
• Standards and regulations (CMS, state, accrediting body)
• Importance of interdisciplinary care team
  • Patient case management
  • Communication and documentation
  • Collaboration in IDG meetings
• Effective QAPI programs for successful surveys

• TAKE-AWAY TOOLKIT
  • QAPI audit samples

Don’t Miss the Other Survey Series Webinars!

Sign up for the 3-part series! Click here to learn more about the Survey Series.

WHO SHOULD ATTEND?

This informative session is designed for all hospice managers and field staff. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Via conference call: 712.432.6333 Code: 138997#

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/cms-public-use-files-for-hospice-what-they-tell-us-and-how-to-use-them You want data to make informed decisions, but don’t have a budget to make it happen.  This webinar will show you how to leverage the free hospice transaction data available through the Centers for Medicare Services (CMS Hospice PUF) for improved strategic planning and benchmarking.  With this information, you can confidently direct your organization.  You’ll be amazed at what you find, including creating market norms and benchmarks against local competition.

HIGHLIGHTS

• Data examples in the CMS Hospice PUF (public use files)
• What the data elements might mean
• How to benchmark your agency against others
• Incorporating these insights into your planning process

• TAKE-AWAY TOOLKIT
  • Description of data elements in the Hospice PUF
  • Direct access to your state’s portion of the Hospice PUF and state norms
  • Whitepaper on how to use the data to answer key planning questions
  • State-by-state hospice utilization chart so you can benchmark against states with similar levels of utilization

WHO SHOULD ATTEND?

This informative session is designed for hospice administrators, financial leaders, and sales and marketing decision-makers. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/serving-the-under-served-in-your-community There are disparities in access, receipt, and quality of health care.  Hospice use continues to be disproportionally low among minority racial, ethnic, and other diverse populations.  The hospice community must implement strategic efforts and plans to expand hospice access to these groups. The most successful outreach programs are creative and incorporate many out-of-the-box strategies. Thinking beyond hospice for these under-served populations is important, because a patient’s illness is part of a larger, complex cultural and family dynamic.  Join us to gain a deeper understanding of these issues and the right tools to care for patients and their families.

HIGHLIGHTS

• Focus group findings
• Community needs assessments
• Strategic plan development
• Marketing and community outreach
• Building partnerships

• TAKE-AWAY TOOLKIT
  • Assessment tool questions
  • Sample community involvement list
  • Key resources, websites, and articles

WHO SHOULD ATTEND?

This informative session is designed for administrators, hospice team members, business development leadership, strategic planning personnel, volunteer managers/coordinators, and hospice owners. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

This is one of 7 discipline-specific meetings held in conjunction with the PPE at Eagle Crest Resort in 2017.  In addition, there will be simultaneous meetings occurring 9/24/17 from 2 to 4 pm for:

• Hospice Providers’ Council
• Hospice &  Palliative Medicine Providers
• Volunteer Coordinators
• Nurses
• Social Workers
• Spiritual Care Coordinators

Also happening at the PPE in 2017:

• Welcome Reception 9/24/17 from 4-6 pm
• OHPCA Board of Directors meeting/dinner 9/24/17 at 6 pm
• Hospice Dream Team and Wessinger Award Announcements at PPE lunch 9/25/17
• OHPCA Annual Membership Meeting at PPE 9/26/17

Conference tracks are 9/25-27/17.

This is one of 7 discipline-specific meetings held in conjunction with the PPE at Eagle Crest Resort in 2017.  In addition, there will be simultaneous meetings occurring 9/24/17 from 2 to 4 pm for:

• Hospice Providers’ Council
• Bereavement Coordinators
• Volunteer Coordinators
• Nurses
• Social Workers
• Spiritual Care Coordinators 

Also happening at the PPE in 2017:

• Welcome Reception 9/24/17 from 4-6 pm
• OHPCA Board of Directors meeting/dinner 9/24/17 at 6 pm
• Hospice Dream Team and Wessinger Award Announcements at PPE lunch 9/25/17
• OHPCA Annual Membership Meeting at PPE 9/26/17

Conference tracks are 9/25-27/17.

This is one of 7 discipline-specific meetings held in conjunction with the PPE at Eagle Crest Resort in 2017.  In addition, there will be simultaneous meetings occurring 9/24/17 from 2 to 4 pm for:

• Hospice &  Palliative Medicine Providers
• Bereavement Coordinators
• Volunteer Coordinators
• Nurses
• Social Workers
• Spiritual Care Coordinators 

Also happening at the PPE in 2017:

• Welcome Reception 9/24/17 from 4-6 pm
• OHPCA Board of Directors meeting/dinner 9/24/17 at 6 pm
• Hospice Dream Team and Wessinger Award Announcements at PPE lunch 9/25/17
• OHPCA Annual Membership Meeting at PPE 9/26/17

Conference tracks are 9/25-27/17.

This is one of 7 discipline-specific meetings held in conjunction with the PPE at Eagle Crest Resort in 2017.  In addition, there will be simultaneous meetings occurring 9/24/17 from 2 to 4 pm for:

• Hospice Providers’ Council
• Hospice &  Palliative Medicine Providers
• Bereavement Coordinators
• Social Workers
• Volunteer Coordinators
• Spiritual Care Coordinators

Also happening at the PPE in 2017:

• Welcome Reception 9/24/17 from 4-6 pm
• OHPCA Board of Directors meeting/dinner 9/24/17 at 6 pm
• Hospice Dream Team and Wessinger Award Announcements at PPE lunch 9/25/17
• OHPCA Annual Membership Meeting at PPE 9/26/17

Conference tracks are 9/25-27/17.