Calendar

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/creating-a-successful-hospice-competency-program

Qualified, professional, and compliant staff are critical for the success of hospice agencies and meeting accrediting and Medicare standards.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Understand what a formalized hospice competency program is and discuss why the following areas are crucial:

• • Ensuring employees, subcontractors, students, and volunteers are qualified and competent to provide services to patients and perform job responsibilities
  • How a lack of competency can lead to deficiencies on start-ups and accredited agencies, creating risk management issues for all agencies
  • Recognizing administrators and managers may not understand the requirements and assume in-service and supervisory visits are adequate
  • Why a formalized competency program for all staff, including subcontractors, is essential in meeting accrediting and Medicare standards

• Develop and implement a successful competency program

WEBINAR DETAILS

Qualified, professional, and compliant staff are critical for the success of hospice agencies.  Despite this, many agencies do not have a formal competency program!  Having a formalized competency program for all staff, including subcontractors, is essential to meeting accrediting and Medicare standards.  This program will provide an in-depth explanation of what a formalized competency program is and how to successfully develop and implement one within your agency.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session would best suit administrators, managers, and quality-assurance staff.

TAKE-AWAY TOOLKIT

• Examples of competency assessments

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

MEET THE PRESENTER

Sharon Litwin, RN, MHA

5 Star Consultants, LLC

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/are-your-requirements-scaring-off-new-volunteers-ideas-for-streamlining-your-onboarding-process

Create and maintain an appealing program for volunteers that also meets the requirements.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• List the common national requirements
• Discuss which requirements must be completed prior to training
• Combine certain requirements together
• Schedule requirements to make them less overwhelming
• Assess your own program’s levels of accessibility

WEBINAR DETAILS

Potential hospice volunteers often feel the onboarding process can be intimidating, time consuming, off-putting, and disorganized.  Volunteer managers are likewise frustrated when creating and maintaining an appealing program that also meets the requirements.  This webinar will focus on national best practices and methods for volunteer managers to assess their agency’s program.  Learn how to make the process less overwhelming so volunteers feel welcome and requirements are met.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

While this informative session is designed for volunteer managers, team leaders who oversee volunteer services will also benefit from attending.

TAKE-AWAY TOOLKIT

• Tool to assess your own program
• Questionnaire for current volunteers
• Checklist for program improvement
• Guide for restructuring and organization
• List of additional resources specifically related to hospice bereavement programs
• Handout with additional lecture notes
• List of references and additional learning opportunities

DON’T MISS THIS RELATED WEBINAR!

“Managing Risk Without Sacrificing Creativity: Challenges Facing Volunteer Managers” Thursday, August 8, 2019

 

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

MEET THE PRESENTER

Gary Gardia, LCSW, APHSW-C

Executive Director APHSW

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/829564157

You can also dial in using your phone.
United States: +1 (872) 240-3311

Access Code: 829-564-157

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. No meeting in May 2019.

OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861

You can also dial in using your phone.
United States: +1 (571) 317-3122

Access Code: 734-746-861

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/cahps-hospice-survey-best-practices-for-improving-scores

This session will take you through the questions that affect the measures and review best practices.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Review the updated measures that will affect public reporting
• Fulfill patient communication requirements regarding the CAHPS Hospice Survey
• Detail review questions from survey document
• Consider how agency actions affect patient responses

WEBINAR DETAILS

A lack of satisfaction survey responses is frustrating and difficult to combat. However, agencies can affect the scores they receive from those that do respond!  Some questions that impact the CAHPS Hospice Survey results are directly impacted by the influence your clinicians have on patients.  Are clinicians treating wounds or are they treating patients?  If patients believe they are just another Medicare number, your hospice’s CAHPS results will reflect that.  This session will take you through the questions that affect the measures and review best practices.  Ensure patients feel like a top priority and know your hospice is providing the best caregivers!

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is designed for directors, administrators, field staff, and all staff members that impact patient satisfaction.

TAKE-AWAY TOOLKIT

• Checklist of helpful hints for improving CAHPS Hospice Survey scores

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

MEET THE PRESENTER

Melinda A. Gaboury

Healthcare Provider Solutions, Inc.

OHPCA Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

OHPCA Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

OHPCA Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

OHPCA Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

OHPCA Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

OHPCA Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

OHPCA Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

OHPCA Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

OHPCA Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

OHPCA Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check