Calendar

Oct
1
Thu
WEBINAR – IDG Meetings: Effective Problem Solving with Shared Responsibility
Oct 1 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/idg-meetings-effective-problem-solving-with-shared-responsibility

Functioning in an interdisciplinary manner is not the normal state of being in healthcare. Gary Gardia will walk you through the common challenges of IDG meetings and provide practical methods to overcome them. Participants will learn how to clarify their role and achieve goals through shared responsibility for better patient/family care.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Discuss common challenges inherent in IDG meetings
  • List four ways to work through problems presented in meetings
  • Explore methods to ensure all team members understand their roles in problem solving before leaving the meeting
  • List three ways to ensure that better meetings do not mean longer meetings
  • Explain two ways to ensure meeting decisions are tracked and debriefed

WEBINAR DETAILS

The interdisciplinary group meeting is just one of numerous problem-solving models available. However, IDG meetings can present unique challenges. Who makes the final decision? Who follows up with the group to determine if the agreed upon strategies worked? Are team members in the room even listening or are they writing their shopping lists? This webinar will address many of the common IDG challenges and present methods to solve patient/family problems through focused interdisciplinary discussions. It will also emphasize ensuring all team members are aware of their roles in developing a plan and achieving goals.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This enlightening webinar is designed for all team members, especially those in charge of leading team meetings. Senior leadership will also benefit as the information provided will lead to more effective team functioning and improved patient/family care.

TAKE-AWAY TOOLKIT

  • IDG assessment exercise
  • Leadership guide
  • Discussion guide for team input
  • Planning exercise
  • Handout with lecture notes
  • List of references and additional learning opportunities

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Photo Gary Gardia

MEET THE PRESENTER

Executive Director APHSW
OHPCA Hospice Program Administrator/Executive Director/Director Monthly Networking Call
Oct 1 @ 4:30 pm – 5:30 pm

OHPCA Hospice Program Administrator/Executive Director/Director Networking Call, 4:30-5:30 pm

This is the recurring meeting invitation for the monthly Provider Member “check-in” call/meeting to touch base, share the latest challenges and ideas and help each other cope with stress during the pandemic. Meets monthly the first Thursday from 4:30-5:30p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.

Oct
8
Thu
WEBINAR – The Days of “Muffin Marketing” Are Over
Oct 8 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/the-days-of-muffin-marketing-are-over

Revamp your sales strategy for the current times! Understand why traditional “muffin marketing” is dead, and embrace the latest innovative and professional sales methods. This webinar will give your agency the tools to serve more patients, grow, and solidify financials.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Distinguish the difference between “muffin marketing” and a professional referral development model
  • Implement a seven-step sales process starting with the art of the cold call and ending with learning how to weed your garden
  • Explain value-based sales and how to apply them practically
  • Distinguish the differences between nine key referral segments
  • Assimilate how important the referral inquiry to admission process is to your organization
  • Create a culture of growth

WEBINAR DETAILS

Most organizations want to serve more people, grow, and be financially strong, but many don’t understand the art and science of developing a value-based sales and referral-development model. This webinar will showcase why “muffin marketing” and “cookie drops” are a thing of the past and focus on marketing efforts that build trust. “The happy feet on the street” strategy will help you take action to develop a professional sales approach that delivers results. Join us to learn what the essential elements for success in referral development are and the strategies and actions to serve nine key referral segments. Healthcare agencies will benefit from this presentation whether they have a strong or weak sales/referral development strategy in place. So fasten your seat belt and hold on, this webinar will challenge traditional thinking and open new doors for accelerating the growth of your business.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is designed for the following healthcare professionals: agency owners, administrators, executive directors, community outreach staff, clinical liaisons, referral intake staff, executives in sales, marketing, and business development, and anyone responsible for organization growth.

TAKE-AWAY TOOLKIT

  • Specific phraseology worksheet to use during a sales call
  • YouTube video of a new cold calling approach
  • Examples of a value-proposition work matrix
  • Case study examples
  • Useful links to identify accounts in a specific referral segment

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Oct
13
Tue
WEBINAR – Record Retention Rules for Hospice & Home Care Providers
Oct 13 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/record-retention-rules-for-hospice-and-home-care-providers

You can’t afford to leave record retention to chance. Join us to learn the latest in preserving, protecting, producing, and purging medical records including PHI, ePHI, and PII. Ensure your agency is minimizing risks and maximizing compliance.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Manage electronic and paper records effectively and compliantly
  • Distinguish between business records and non-records
  • Define and defend HIPAA’s 18 identifiers, PHI, ePHI, PII, and ESI
  • Adhere to HIPAA’s Privacy Rule and Security Rule
  • Write effective record retention policy and procedures
  • Ensure work-from-home staff comply with record rules
  • Determine record lifecycles and produce effective deletion schedules
  • Establish record rules for mobile devices/BYOD
  • Educate everyone—including work-from-home staff—about record rules
  • Block exposure of records on social media
  • Safeguard records with technology tools
  • Minimize potentially costly consequences of record mismanagement
  • Put best practices-based compliance tips and tools to work

WEBINAR DETAILS

Mismanaged, misplaced, or missing medical and business records are more than a nuisance. They are a liability for all hospice and home care providers. Agencies are required to preserve, protect, produce, and purge the following types of records:

  • Protected health information (PHI)
  • Electronic protected health information (ePHI)
  • Personally identifiable information (PII)
  • Any other business-critical information in compliance with HIPAA, federal legislation, state data breach notification laws, and e-discovery guidelines

Best practices call for healthcare organizations to establish strategic record management programs, complete with comprehensive record retention policy and procedures. Failure to safeguard PHI and ePHI could lead to HIPAA investigations, financial penalties, and disgruntled patients. Mismanagement of business records, including PII and electronically stored information, could trigger million-dollar lawsuits, damaged reputations, and decreased revenues. Compliance with federal/state laws and HIPAA’s Privacy Rule & Security Rule is mandatory. Attend this program to learn best practices-based strategies for effective record management. You’ll leave with a package of valuable tools, including a sample record retention policy, record retention guidelines, and an informative whitepaper to help your organization manage records, minimize risks, and maximize compliance.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is a must for records managers, information managers, office managers, compliance personnel, human resources staff, administrators, and anyone charged with managing the organization’s electronic and paper records. Lawyers, IT professionals, and privacy officers serving the healthcare industry will also benefit.

TAKE-AWAY TOOLKIT

  • Sample policy: Record Retention Policy for the Healthcare Industry
  • Guidelines: Record Retention Guidelines for the Healthcare Industry
  • Whitepaper: Record Retention Rules for the Healthcare Industry

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Photo Nancy Flynn

MEET THE PRESENTER

ePolicy Institute™ Business Writing Institute™ Marijuana Policy Institute™
Oct
14
Wed
OHPCA Monthly Regulatory/QAPI Networking Call
Oct 14 @ 12:00 pm – 1:00 pm

OHPCA Monthly Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Oct
15
Thu
OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call
Oct 15 @ 12:00 pm – 1:00 pm

OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call, 12-1p

This is the recurring meeting invitation for the monthly call established for member hospice physicians and nurse practitioners. Meets monthly the third Thursday from 12-1p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.

Oct
20
Tue
OHPCA & WSHPCO Inpatient Managers & Staff Networking Meeting
Oct 20 @ 9:00 am – 10:00 am

Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. No meeting in July.

OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861

You can also dial in using your phone.
United States: +1 (571) 317-3122

Access Code: 734-746-861

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

 

Oct
22
Thu
WEBINAR – Hospice Billing Series: Part 2 – Details of Medicare Claims Processing
Oct 22 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/hospice-billing-series-part-2-details-of-medicare-claims-processing

Ensure your monthly claims are accurate and that staff are up-to-date on the latest hospice billing reimbursement changes. Industry expert Melinda Gaboury will provide a step-by-step guide through the content of the final claims, frequent billing issues, address physician billing, and more.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Explain distinct levels of care and billing specifics
  • Understand details of monthly claim content
  • Outline and handle typical billing issues
  • Detail the newest rate changes due to rebasing/2021 rates
  • Outline changes in the wage index structure
  • Define standards for physician billing on hospice claims

WEBINAR DETAILS

Accurate monthly claims and understanding the navigation surrounding the edits and errors is key to getting paid correctly and on time. The presenter will go through the step-by-step process of monthly hospice billing and provide examples of successfully dealing with recent changes. The most recent reimbursement changes will be addressed, including proposed changes to the base rates for hospice levels of care through rebasing. This session will provide a step-by-step guide through the content of the final claims, frequent billing issues, and physician billing.

Attendance certificate provided to self-report CE credits.

Don’t Miss the Other Hospice Billing Series Webinars!

“Part 1 – Eligibility Requirements & Notice of Election”
on Thursday, September 24, 2020

“Part 3 – Face-to-Face, Hospice Cap, HIS & Top 5 Denial Reasons”
on Thursday, October 29, 2020

WHO SHOULD ATTEND?

This informative session is designed for directors, clinical managers, intake/authorization staff, and the revenue cycle team.

 TAKE-AWAY TOOLKIT

  • Updated hospice pre-bill audit tool

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Photo Melinda A. Gaboury

MEET THE PRESENTER

Healthcare Provider Solutions, Inc.
Oct
29
Thu
WEBINAR – Hospice Billing Series: Part 3 – Face-to-Face, Hospice Cap, HIS & Top 5 Denial Reasons
Oct 29 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/hospice-billing-series-part-3-face-to-face-hospice-cap-palliative-care

Is your revenue cycle team current on the latest hospice billing information? Melinda Gaboury takes you through the top five medical review denial reasons, aggregate cap self-report, palliative care billing basics, and the latest on HIS updates and transmission requirements in this jam-packed webinar.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Review hospice face-to-face requirements
  • Recap the self-reporting of hospice aggregate cap
  • Identify palliative care specific codes for billing Part B
  • Outline HIS reporting requirements
  • Detail the top five medical review denial reasons and how to avoid them

WEBINAR DETAILS

All the nuts and bolts that hold hospice reimbursement together will be covered in this webinar. Face-to-face requirements, physician billing, and the aggregate cap self-reporting requirement are among the many daily reimbursement-related challenges. A review of specific HIS reporting requirements will be addressed to expand your agency’s knowledge of hospice reimbursement-related components. Learning the top five reasons for denied claims under medical review will take you a step beyond the basics of claims processing.

Attendance certificate provided to self-report CE credits.

Don’t Miss the Other Hospice Billing Series Webinars!

“Part 1 – Eligibility Requirements & Notice of Election”
on Thursday, September 24, 2020

“Part 2 – Details of Medicare Claims Processing”
on Thursday, October 22, 2020

WHO SHOULD ATTEND?

This informative session is designed for directors, clinical managers, intake/authorization staff, and the revenue cycle team.

TAKE-AWAY TOOLKIT

  • HIS best practices

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Photo Melinda A. Gaboury

MEET THE PRESENTER

Healthcare Provider Solutions, Inc.
Nov
5
Thu
OHPCA Hospice Program Administrator/Executive Director/Director Monthly Networking Call
Nov 5 @ 4:30 pm – 5:30 pm

OHPCA Hospice Program Administrator/Executive Director/Director Networking Call, 4:30-5:30 pm

This is the recurring meeting invitation for the monthly Provider Member “check-in” call/meeting to touch base, share the latest challenges and ideas and help each other cope with stress during the pandemic. Meets monthly the first Thursday from 4:30-5:30p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.

Nov
11
Wed
OHPCA Monthly Regulatory/QAPI Networking Call
Nov 11 @ 12:00 pm – 1:00 pm

OHPCA Monthly Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Nov
12
Thu
OHPCA & WSHPCO Hospice Volunteer Coordinators Networking Call
Nov 12 @ 2:00 pm – 3:00 pm

Monthly conference call which will focus on Volunteer Coordinator issues. This call will be a forum for Hospice Volunteer Coordinators to ask questions, share information, discuss new regulations, etc.

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/829564157

You can also dial in using your phone.
United States: +1 (872) 240-3311

Access Code: 829-564-157

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Nov
17
Tue
OHPCA & WSHPCO Inpatient Managers & Staff Networking Meeting
Nov 17 @ 9:00 am – 10:00 am

Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. No meeting in July.

OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861

You can also dial in using your phone.
United States: +1 (571) 317-3122

Access Code: 734-746-861

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

 

Nov
19
Thu
OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call
Nov 19 @ 12:00 pm – 1:00 pm

OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call, 12-1p

This is the recurring meeting invitation for the monthly call established for member hospice physicians and nurse practitioners. Meets monthly the third Thursday from 12-1p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.

Dec
3
Thu
OHPCA Hospice Program Administrator/Executive Director/Director Monthly Networking Call
Dec 3 @ 4:30 pm – 5:30 pm

OHPCA Hospice Program Administrator/Executive Director/Director Networking Call, 4:30-5:30 pm

This is the recurring meeting invitation for the monthly Provider Member “check-in” call/meeting to touch base, share the latest challenges and ideas and help each other cope with stress during the pandemic. Meets monthly the first Thursday from 4:30-5:30p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.

Dec
9
Wed
OHPCA Monthly Regulatory/QAPI Networking Call
Dec 9 @ 12:00 pm – 1:00 pm

OHPCA Monthly Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Dec
15
Tue
OHPCA & WSHPCO Inpatient Managers & Staff Networking Meeting
Dec 15 @ 9:00 am – 10:00 am

Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. No meeting in July.

OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861

You can also dial in using your phone.
United States: +1 (571) 317-3122

Access Code: 734-746-861

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

 

Dec
17
Thu
OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call
Dec 17 @ 12:00 pm – 1:00 pm

OHPCA Hospice Physicians and Nurse Practitioners Monthly Networking Call, 12-1p

This is the recurring meeting invitation for the monthly call established for member hospice physicians and nurse practitioners. Meets monthly the third Thursday from 12-1p. Email Barb Hansen (hansen@oregonhospice.org) or Meg McCauley (mccauley@oregonhospice.org) for dial in/log in details.

Jan
13
Wed
OHPCA Monthly Regulatory/QAPI Networking Call
Jan 13 @ 12:00 pm – 1:00 pm

OHPCA Monthly Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Jan
19
Tue
OHPCA & WSHPCO Inpatient Managers & Staff Networking Meeting
Jan 19 @ 9:00 am – 10:00 am

Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. No meeting in July.

OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861

You can also dial in using your phone.
United States: +1 (571) 317-3122

Access Code: 734-746-861

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check