Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/managing-your-costs-finding-efficiencies-to-remain-relevant Experts are warning hospices to cut expenses and find efficiencies of 10-20% over the next 3-5 years to keep the doors open.  This webinar will address the non-staff expenses a hospice should closely monitor and manage.  In addition, direct care staff do not focus on daily operational cost considerations, yet their approaches and decisions greatly impact expenditures. What cost information should be shared with clinical team members?  Which functions can and should be outsourced?  Are we contracting the way we should?  Is there a way to save on insurance and utility costs?  What is a pharmacy benefits manager and should we contract with one?  Managing supply and DME costs seems straightforward, but is it?  This webinar will address these issues and provide potential sources for benchmarking.

HIGHLIGHTS

• Key non-staff expenses and how to monitor them
• Contract negotiations and when to look for new suppliers
• Little-known ways to save money on insurance and utilities
• Proven strategies for managing non-staff expenses

• TAKE-AWAY TOOLKIT
  • Key non-staff expenses
  • Sources for benchmarking

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

WHO SHOULD ATTEND?

This informative session is best suited for financial managers, administrators, directors, and clinical/IDG team managers.

Monthly conference call which will focus on Regulatory/QAPI/Billing issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. Call in #: (712) 432-6113 Conference ID: 707364

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/project-management-for-starting-a-palliative-care-program Palliative care is often mistakenly viewed as end-of-life care, but it is actually meant to support patients and their families throughout treatment for serious diseases. Palliative care matters, and despite well-documented facts, it is still underdeveloped and underfunded in many places around the world. Opportunities to develop palliative care programs continue to grow because a majority of people who need it are not dying and are benefiting from disease treatment. Today, people are living longer with disabling conditions and have the right to care that improves their quality of life. The healthcare community is listening, as shown by the increased number of programs that are homebased, community-based, in hospitals, and with insurance partners. This session will focus on development and implementation of a palliative care program. It will provide tools to focus your efforts and move forward. HIGHLIGHTS • Identifying which type of program is right for you • Effective and informative needs assessments • Identifying potential community partners • Data-driven planning • Implementation timelines • Marketing and outreach program plan TAKE-AWAY TOOLKIT o Key resources o Sample implementation worksheet o Assessment tool questions o Outcome information from existing programs WHO SHOULD ATTEND? This informative session is designed for administrators, hospice team members, business development leadership, strategic planning personnel, contract managers, and hospice or home health owners. PLEASE NOTE: The live webinar option allows you to have one Internet connection (from a single computer terminal). You may have as many people as you like listen and watch from your office computer.

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/compliance-series-part-the-final-touches-the-annual-review-the-link-between-performance-compliance-staying-current The first three webinars in this series put the structure in place, but how do you know how it’s performing? This wrap-up session explores the annual review – how and what to measure, how to identify course corrections, and how to celebrate successes. It will also address meeting the challenge of staying current and how success of the compliance program can be impacted – negatively or positively – by individual performance. HIGHLIGHTS • Conducting the annual review – how is success measured? • The connection between compliance and individual performance • Course correction when new information calls for a response • Staying current: PEPPER, MedPAC, and Abt • Wrapping up the series – keeping the initiative underway TAKE-AWAY TOOLKIT o Eleven steps to developing a compliance program o Fournies’ 16 reasons o 2017 PEPPER release o Three basic auditing principles o Designing an audit WHO SHOULD ATTEND? This informative session is designed for the group responsible for constructing or improving the compliance structure, including representatives from clinical leadership, human resources, the business office, education, QAPI, compliance, and the IDG. PLEASE NOTE: The live webinar option allows you to have one Internet connection (from a single computer terminal). You may have as many people as you like listen and watch from your office computer.

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/monitoring-employees-work-related-personal-social-media-why-how-is-it-legal-ethical Social media offers a window into how employees conduct their business and personal lives. Should you gaze into that window to uncover what employees are doing at work and home? Monitoring is critical for hospices and home care organizations seeking to reduce legal, HIPAA, and other risks. Monitoring is risky for employees who may lose their jobs if inappropriate posts or offensive photos are discovered. To protect patient privacy, safeguard medical records, and maximize policy compliance, some healthcare organizations ask employees to turn over their personal Facebook user names and passwords. Now strict online privacy laws have been enacted in over 25 states. This webinar will address the challenges of balancing employers’ monitoring rights, employees’ privacy expectations, and HIPAA’s privacy and security guidelines. Should you only monitor your organization’s business accounts? Should you track public social media (Twitter and YouTube)? Should you read employees’ personal Facebook posts, in search of content that exposes EPHI and violates HIPAA? Should you monitor social media activity on employees’ personal mobile devices, as well as employer-owned tablets and smartphones? Attend this webinar and learn how to handle social media monitoring lawfully and ethically. HIGHLIGHTS • Reconciling employees’ privacy expectations with management’s monitoring rights • How, why, and when to monitor social media: business, personal, and public accounts • How, why, and when to monitor mobile devices: business and personal • Monitoring to protect and manage electronic business records and minimize risks: legal liabilities, security breaches, HIPAA disasters, etc. • Monitoring to protect EPHI from unauthorized access and exposure via social media • Monitoring to support HIPAA privacy and security guidelines • NLRA guidelines and federal and state laws governing privacy, monitoring, and discipline • Writing and implementing effective social media policy, complete with monitoring procedures • Applying lawful disciplinary action when policy violations are found • Training employees: gaining buy-in for social media monitoring • Real-life social media disaster stories in the healthcare industry • Putting expert advice, best practices, and policy tips to work immediately TAKE-AWAY TOOLKIT o Social media rules tips o Wall Street Journal column by Nancy Flynn: Should Companies Monitor Their Employees’ Social Media? WHO SHOULD ATTEND? This informative session is a must for anyone who wants to ensure that the organization’s social media sites and employees’ personal social media accounts are being managed and maintained in compliance with the law, HIPAA, and organizational policy. Human resource managers, compliance officers, lawyers, records managers, IT professionals, and others charged with managing and maintaining a compliant online environment should attend. PLEASE NOTE: The live webinar option allows you to have one Internet connection (from a single computer terminal). You may have as many people as you like listen and watch from your office computer.

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/hospice-nursing-home-partnerships-balancing-regulation-with-quality Successful, collaborative partnerships between skilled nursing facilities and hospice providers represent an important and powerful presence in post-acute care.  Together their efforts in care and service delivery result in cost savings and decreased re-hospitalizations.  More importantly, these efforts result in terminally ill people experiencing quality, compassionate end-of-life care.  This webinar will explore the benefits of hospice and skilled nursing facility partnerships, explain the interface necessary between the hospice and skilled nursing facility teams, and provide operational guidance for regulatory compliance.

HIGHLIGHTS

• Regulations for the interface between hospice and nursing home providers
• Operational guidance in meeting regulatory requirements
• Identifying potential partnership communication and compliance issues
• Benefits of partnering with hospice

• TAKE-AWAY TOOLKIT
  • Department of Health and Human Services memorandum titled, “Promising Practices for Implementing the Medicare Hospice Benefit for Nursing Home (NH) Residents”

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

WHO SHOULD ATTEND?

This informative session is designed for hospice CEOs, administrators, CFOs, compliance officers, clinical directors, and quality improvement staff.

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/taking-counseling-to-the-next-level-applying-techniques-interventions-to-challenging-situations Hospice care involves more than just the patient’s medical condition. It includes their emotional, social, and spiritual health as well. Join us as we expand on the role of social workers and chaplains as counselors. This webinar will employ the counseling techniques and interventions covered in previous webinars and apply them to case examples. It will focus on working through common and potentially challenging situations utilizing counseling techniques from theoretical frameworks such as cognitive behavioral therapy (CBT), Motivational Interviewing (MI), Mindfulness Awareness, and the Dual Process Model. If you missed the earlier webinars, a summary of the counseling techniques will be included in the handout. HIGHLIGHTS • Review counseling associated with the roles of social workers and chaplains • Using CBT techniques to address cognitive distortions, panic attacks, and anxiety • How MI techniques can help create person-centered goals and realistic, achievable plans • Challenges associated with mindfulness practice and ways to make it more “user friendly” • Uses of the Dual Process Model for Grief beginning at admission • Demonstrate the use of each technique through case examples • The role of chaplains and social workers in pain and symptom management TAKE-AWAY TOOLKIT o Handout with additional lecture notes o Resources for key topics and video demonstrations o A guide for which interventions work best in specific hospice situations o Discussion guide for IDT members to initiate conversations and increase social worker and chaplain involvement WHO SHOULD ATTEND? While this webinar is designed for social workers and chaplains, team leaders, managers, senior leadership, and others will benefit from learning more about how to maximize the full potential of social workers and chaplains. PLEASE NOTE: The live webinar option allows you to have one Internet connection (from a single computer terminal). You may have as many people as you like listen and watch from your office computer.

Monthly conference call which will focus on Regulatory/QAPI/Billing issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. Call in #: (712) 432-6113 Conference ID: 707364

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/hospice-billing-series-part-eligibility-requirements-notice-of-election Further details will be available 45 days prior to the webinar date. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/participation-in-bundled-payment-initiatives Further details will be available 45 days prior to the webinar date. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Deadline for submitting nominations for the Dream Team and Wessinger Award

2017 Elizabeth Wessinger Award

2017 Hospice & Palliative Care Dream Team

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/hospice-billing-series-part-details-of-medicare-claims-processing Further details will be available 45 days prior to the webinar date. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/the-dos-don-ts-of-managed-care-contracting Further details will be available 45 days prior to the webinar date. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/hospice-billing-series-part-face-to-face-hospice-cap-palliative-care Further details will be available 45 days prior to the webinar date. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Monthly conference call which will focus on Regulatory/QAPI/Billing issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. Call in #: (712) 432-6113 Conference ID: 707364

This is one of 7 discipline-specific meetings held in conjunction with the PPE at Eagle Crest Resort in 2017.  In addition, there will be simultaneous meetings occurring 9/24/17 from 2 to 4 pm for:

• Hospice Providers’ Council
• Hospice &  Palliative Medicine Providers
• Volunteer Coordinators
• Nurses
• Social Workers
• Spiritual Care Coordinators

Also happening at the PPE in 2017:

• Welcome Reception 9/24/17 from 4-6 pm
• OHPCA Board of Directors meeting/dinner 9/24/17 at 6 pm
• Hospice Dream Team and Wessinger Award Announcements at PPE lunch 9/25/17
• OHPCA Annual Membership Meeting at PPE 9/26/17

Conference tracks are 9/25-27/17.

This is one of 7 discipline-specific meetings held in conjunction with the PPE at Eagle Crest Resort in 2017.  In addition, there will be simultaneous meetings occurring 9/24/17 from 2 to 4 pm for:

• Hospice Providers’ Council
• Bereavement Coordinators
• Volunteer Coordinators
• Nurses
• Social Workers
• Spiritual Care Coordinators 

Also happening at the PPE in 2017:

• Welcome Reception 9/24/17 from 4-6 pm
• OHPCA Board of Directors meeting/dinner 9/24/17 at 6 pm
• Hospice Dream Team and Wessinger Award Announcements at PPE lunch 9/25/17
• OHPCA Annual Membership Meeting at PPE 9/26/17

Conference tracks are 9/25-27/17.

This is one of 7 discipline-specific meetings held in conjunction with the PPE at Eagle Crest Resort in 2017.  In addition, there will be simultaneous meetings occurring 9/24/17 from 2 to 4 pm for:

• Hospice &  Palliative Medicine Providers
• Bereavement Coordinators
• Volunteer Coordinators
• Nurses
• Social Workers
• Spiritual Care Coordinators 

Also happening at the PPE in 2017:

• Welcome Reception 9/24/17 from 4-6 pm
• OHPCA Board of Directors meeting/dinner 9/24/17 at 6 pm
• Hospice Dream Team and Wessinger Award Announcements at PPE lunch 9/25/17
• OHPCA Annual Membership Meeting at PPE 9/26/17

Conference tracks are 9/25-27/17.