Calendar
OHPCA Monthly Regulatory/QAPI Networking Call
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613
You can also dial in using your phone.
United States: +1 (872) 240-3412
Access Code: 191-026-613
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
Does your agency struggle with nursing or aide documentation, nurse aide oversight and care plan development, hospice eligibility, POC development, audit challenges, and a high percentage of live discharges? Worry not, this webinar is the tool your nurses and aides are looking for!
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Identify Medicare hospice eligibility requirements and documentation needed to support a hospice admission and transparency
- Develop an effective hospice admission plan of care
- Define the four levels of care and documentation required to support each level
- Explain the hospice aide competency evaluation program requirements
- Determine required documentation for the initial assessment, certification of terminal illness content requirements, and ongoing comprehensive nursing assessment
- Identify who is responsible for developing and updating the nurse aide care plan and nurse aide supervision and oversight
Hospice nurses and aides are critical in supporting all aspects of hospice Medicare eligibility, from certification of terminal illness to ongoing visit and IDG documentation. This webinar will delve into the CoPs, hospice eligibility requirements, and how to support eligibility through plan of care (POC) development, ongoing assessments, and POC updates. This webinar will cover best practices for using both nursing and aide services and address common agency compliance challenges and how to avoid them. Learn more about hospice eligibility, the four levels of care, required documentation to support each level, and how to avoid high-risk admissions that may trigger audits. In addition, the webinar will include aide oversight requirements and how to maintain compliance to avoid a survey deficiency.
Attendance certificate provided to self-report CE credits.
Don’t Miss the Other CoP Compliance for Hospice Personnel Series Webinars! |
Sign up for the 4-part webinar series! |
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
- Palliative Care
WHO SHOULD ATTEND?
This informative session is designed for nursing leadership, clinical supervisors, RN coordinators and case managers, hospice aides, admission nurses, intake nurses, LVN staff, quality assurance personnel, and all new clinical staff seeking support with hospice eligibility, documentation, and onboarding.
TAKE-AWAY TOOLKIT
- Creating an Effective Hospice POC fact sheet
- Program Integrity — An Overview for Medicaid Hospice Providers
- OIG Hospice Aide Report brief
- Resource links to:
- Hospice Documentation Audit Tool (checklist)
- Suggestions to Improve Hospice Documentation (CMS handout)
- Hospice electronic CoPs and other valuable websites
- PDF of slides and speaker’s contact info for follow-up questions
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
This webinar is available exclusively through the Hospice & Home Care Webinar Network.
OHPCA & WSHPCO Hospice Volunteer Coordinators Networking Call; 2nd Thursday of January, March, May, July, September & November from 2-3p. This is a forum for member program Volunteer Coordinators in Oregon & Washington to network with one another.
Please call or email to obtain log-in information:
Barb Hansen: 541.231.2440, hansen@oregonhospice.org
Meg McCauley, 503.890.7027, mccauley@oregonhospice.org
Bi-monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. Please email Meg or Barb for meeting instructions:
mccauley@oregonhospice.org
hansen@oregonhospice.org
mccauley@wshpco.org
hansen@wshpco.org
WSHPCO & OHPCA Hospice Medical Directors’ Networking Call
Monthly Provider member conference call for Hospice Medical Directors to ask questions, share information, discuss new regulations, etc. Please call or email Barb Hansen or Meg McCauley for call details:
Barb: 541.231.2440, hansen@wshpco.org or hansen@oregonhospice.org
Meg: 503.890.7027, mccauley@wshpco.org or mccauley@oregonhospice.org
Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/2021-volunteer-appreciation-package
Celebrate Volunteer Appreciation Month with this two-part webinar package! Volunteer managers can attend the 90-minute webinar live or access the recording later. The package also includes a separate 60-minute recorded only webinar for volunteers. Handouts and guides for both managers and volunteers are included.
WHAT YOU GET WITH THIS WEBINAR PACKAGE:
- “FAQs & Creative Ideas for Appreciating & Utilizing In-House & Remote Hospice Volunteers”, 90-minute webinar for volunteer managers
- Q&A chat box and polling for an inclusive live webinar experience
- “The Role of Volunteers in Addressing Abuse & Neglect”, 60-minute recorded only webinar for volunteers
- Discussion guide to use before and after the webinar with volunteers
- Access to a Volunteer Manager Event Planning Guide for your appreciation event
- Additional exercises and activities for expanding the event beyond the webinar
- Resource list for further learning opportunities
90-MINUTE VOLUNTEER MANAGER WEBINAR DETAILS
FAQs & Creative Ideas for Appreciating & Utilizing In-House & Remote Hospice Volunteers
Volunteering with patients and families face-to-face is beginning to feel like a thing of the past. Today’s volunteer programs must adapt to the ever-changing healthcare environment. This volunteer manager webinar will focus on different ways to provide exceptional volunteer services while minimizing direct contact. During the live webinar participants can submit their questions, comments, and challenges. FAQs and creative ideas for appreciating, supporting, and utilizing hospice volunteers whether remote or in-house will be covered as well.
60-MINUTE RECORDED ONLY VOLUNTEER WEBINAR DETAILS
The Role of Volunteers in Addressing Abuse & Neglect
The role of hospice volunteers on the team is essential when it comes to providing true interdisciplinary care. In many situations patients and families will share things with volunteers because they feel more “like a friend.” Volunteers become our eyes and ears on the team and a source for important information and observations. In this webinar designed specifically for volunteers we will explore the role of the volunteer in assisting the team with addressing abuse and neglect.
Attendance certificate provided to self-report CE credits.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
WHO SHOULD ATTEND?
This creative and informative webinar will benefit volunteer managers and coordinators, hospice managers, leadership, and all staff/volunteers involved with volunteer manager responsibilities and program coordination. In addition, we encourage volunteers to participate in the 60-minute recorded webinar, The Role of Volunteers in Addressing Abuse & Neglect.
TAKE-AWAY TOOLKIT
- A 60-minute recorded only webinar specifically designed for volunteers
- Volunteer Manager Event Planning Guide
- Lecture notes, guides, articles, and additional resources
- Slides volunteer managers can use in volunteer training events
- Scenarios for follow-up discussions
- PDF of slides and speaker’s contact info for follow-up questions
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
These webinars are available exclusively through the Hospice & Home Care Webinar Network.
Do not overlook the essential roles of the hospice social worker and chaplain! The documentation they provide is crucial in supporting eligibility and Medicare payment. The bereavement care they offer, especially during challenging times, is vital to your patients and families.
Attendance certificate provided to self-report CE credits.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Identify Medicare hospice eligibility requirements and how chaplain and social worker documentation can support hospice admission and ongoing eligibility
- Explain social worker and chaplain requirements for assessments and plans of care, including how their roles support bereavement
- Define the four levels of care and how chaplain and social worker documentation can support each
- Identify assessment tools available to assist with goals and outcomes
- Employ best practices to avoid compliance challenges
WEBINAR DETAILS
The roles of hospice social workers and chaplains are often underutilized and misunderstood. With the increase in hospice oversight through either Targeted Probe and Educate (TPE) or state audits, documentation from both social workers and chaplains has become critical in supporting hospice eligibility and Medicare payment. This webinar will cover social work and spiritual care related regulations (which can be frustratingly vague), levels of licensing, assessment guidance, documentation, and how to stay involved when visits are refused. It will also provide suggestions and best practices for using assessments and plans of care as the basis for quality and compliant practices; review bereavement compliance requirements; explain how to strengthen documentation, including through IDG; and assess compliance challenges when social workers and chaplains are unable to make regular visits.
Don’t Miss the Other CoP Compliance for Hospice Personnel Series Webinars! |
Sign up for the 4-part webinar series! |
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
WHO SHOULD ATTEND?
This informative session is created for directors of nursing, hospice clinical leadership, chaplains, social workers, quality assurance and performance improvement personnel, intake staff, bereavement coordinators, and medical directors.
TAKE-AWAY TOOLKIT
- Creating an Effective Hospice POC fact sheet
- HOPE Approach to Spiritual Assessment
- Social Work End of Life Assessment Tool
- Resource links to:
- Hospice Documentation Audit Tool (checklist)
- Suggestions to Improve Hospice Documentation (CMS handout)
- Social Work Assessment Notes: A Comprehensive Outcomes-Based Hospice Documentation System
- FACT, A Chaplain’s Tool for Assessing Spiritual Needs in an Acute Care Setting
- Social Work Assessment Notes User’s Guide
- Hospice electronic CoPs and other valuable websites
- PDF of slides and speaker’s contact info for follow-up questions
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
This webinar is available exclusively through the Hospice & Home Care Webinar Network.
Do you have employees that are not engaged or worse, actively disengaged? Bring your team back together and get everyone involved by using effective engagement drivers and methods. Re-engage your virtual teams to boost morale, increase productivity, and even profits!
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Use 10 engagement drivers to impact overall engagement of remote teams
- Understand the main causes for employee disengagement
- Identify employees who are not engaged versus actively disengaged
- Distinguish between employee satisfaction and engagement
- Apply engagement techniques to see improvements fast
WEBINAR DETAILS
Engagement. A word we hear often as it relates to employees, but what does it really mean and why is it important? How do employee engagement and employee satisfaction differ? How has the recent shift to a virtual work force impacted a leader’s ability to engage with remote teams? In this valuable webinar we will discuss those questions, address what employee engagement is, and how to effectively engage your virtual teams. We will also look at each driver that impacts employee engagement and provide examples on how those specific drivers can be virtually managed.
If you are one of many leaders experiencing challenges engaging your remote team, register for this insightful webinar packed with tips and techniques to use immediately. The Live Webinar format is designed to enhance the training experience through interactions via live chat and polling. Through the online forum, all participants will be able to connect with the speaker, program coordinator, and each other. Within this virtual environment we will be able to share best practices and learn from each other’s experiences. Investing in engagement initiatives isn’t just good for your employees. There are also tremendous benefits for the bottom line. Don’t delay, learn how to re-engage your virtual teams to boost morale, increase productivity, and even profits!
Attendance certificate provided to self-report CE credits.
Don’t Miss the Other Virtual Leadership 101 Workshop Webinars! |
Sign up for the 3-part workshop! |
NEW! ONLINE FORUM FEATURE
Your webinar registration gives you access to a private forum to connect with Joanna Pera, the program coordinator, and other webinar attendees. After registering you will receive email instructions on how to create an account and login. This online forum allows you to submit questions, provide feedback, connect with others, find solutions, participate in book discussions, and so much more in a safe and welcoming virtual community! In this “new normal” era of online learning and social distancing let’s get connected and stay connected!
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
- Home Health
- Home Care
- Palliative Care
WHO SHOULD ATTEND?
All leaders, managers, and supervisors responsible for holding remote teams accountable will benefit from attending this timely webinar. On-site leaders will also gain valuable insight and skills on how to engage employees and teams.
TAKE-AWAY TOOLKIT
- Employee Engagement Glossary
- Virtual Engagement Tips
- Signs of Disengagement
- Reference material
- PDF of slides and speaker’s contact info for follow-up questions
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
This webinar is available exclusively through the Hospice & Home Care Webinar Network.
The latest hospice policy update brings alternative sanctions and HOSPICE Act provisions including key changes to surveys. This webinar will review the potential impacts on the hospice industry and preparation strategies for the future.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Identify key changes to hospice surveys in the HOSPICE Act
- Understand what alternative sanctions are and how they are utilized
- Comprehend the potential financial impact of CMPs on your agency
- Acknowledge the potential benefits of accreditation in light of alternative sanctions
WEBINAR DETAILS
The Consolidated Appropriations Act was jam-packed with over 5,000 pages including measures addressed to the hospice industry. One of those provisions was the Helping Our Senior Population in Comfort Environments (HOSPICE) Act. The HOSPICE Act is a response to an OIG report that called for more stringent hospice oversight. This act addresses hospice survey enforcement and intends to bring hospice survey into alignment with the other survey processes. It addresses survey frequency, team composition, surveyor training, and other aspects of survey enforcement. The biggest change is the addition of authority for alternative sanctions. This webinar will review the provisions of the HOSPICE Act. It will also look at the impact of alternate sanctions in the home health industry and skilled-nursing facilities to identify potential impacts on hospice and preparation strategies for the future.
Attendance certificate provided to self-report CE credits.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
WHO SHOULD ATTEND?
This informative session is designed for administrators, clinical managers, DONs, owners, leadership, and compliance and quality assurance staff.
TAKE-AWAY TOOLKIT
PDF of slides and speaker’s contact info for follow-up questions
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Become an industry leader and showcase your agency’s commitment to diversity and inclusion. Create a culture of respect and understanding that benefits employees, patients, business associates, and future generations.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Showcase your diversity and inclusion (D&I) strategy
- Boost performance by unleashing the power of differences
- Improve communication and collaboration among multifaceted employees
- Reach ethnically, racially, and generationally diverse patients
- Recruit and retain millennials, minorities, and other sought-after talent
- Hire staff and business associates who reflect the communities you serve
- Promote women, minorities, and other underrepresented leaders
- Eliminate bias and cultivate a culture of respect
- Use training tricks to start the inclusivity conversation
- Reduce harassment, discrimination, and hostile work environment claims
- Put best practices-based D&I policy to work immediately
WEBINAR DETAILS
Does your hospice or home care company have a diversity and inclusion (D&I) policy? Have you taken steps to ensure employees, including remote staff, support rather than sink your commitment to operating an unbiased, respectful culture, free from harassment and discrimination? All it takes is one racially insensitive tweet or gender-biased text to turn off patients, employees, recruits, and the community. Don’t allow insensitive email, prejudiced posts, vitriolic video chat, or bullying blogs to undercut your D&I strategy and damage your organization’s reputation. Learn how to put best practices-based content rules, editorial guidelines, and policies governing email, Zoom, social media, mobile devices, and other electronic communications tools to work.
Attendance certificate provided to self-report CE credits.
THIS WEBINAR BENEFITS THE FOLLOWING AGENCIES:
- Hospice
- Home Health
- Home Care
- Palliative Care
WHO SHOULD ATTEND?
This informative session is a must for diversity and inclusion managers, human resources managers, lawyers, compliance officers, directors, administrators, and anyone responsible for policy and compliance management.
TAKE-AWAY TOOLKIT
- Diversity Rules: Guidelines for Creating Diversity & Inclusion Policies & Procedures
- Whitepaper: Use Pronouns to Support Diversity & Inclusion
- PDF of slides and the speaker’s contact info for follow-up questions
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
This webinar is available exclusively through the Hospice & Home Care Webinar Network.
MEET THE PRESENTER
Hospice programs must meet and maintain a 5% volunteer requirement. This webinar will review how to calculate the 5% along with what is involved with reporting in a volunteer cost savings report. Medicare details specific requirements about required content of a volunteer training program; ensure your initial training program meets these requirements.
Attendance certificate provided to self-report CE credits.
Don’t Miss the Other CoP Compliance for Hospice Personnel Series Webinars! |
Sign up for the 4-part webinar series! |
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
This webinar is available exclusively through the Hospice & Home Care Webinar Network.
MEET THE PRESENTER
Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/the-power-of-differentiation-to-grow-your-hospice
Maximize your organization’s resources and efforts to create a culture of growth and the ability to serve more people, expand, and give the gift of hospice.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Turbo charge your efforts to grow and serve more people
- Maximize your hospice’s resources in pursuit of growth
- Illuminate the differences between what a true differentiator is and is not
- Identify the snares to achieving true differentiation to your colleagues
- Develop true differentiators in the areas of:
- Clinical programming
- Programmatic initiatives
- Professional positioning
- Development of power partnership
WEBINAR DETAILS
Are you ready to challenge traditional growth methods and thought processes? This webinar will provide fresh approaches and tools to help your agency establish a truly unique and strong position in the healthcare marketplace. Learn what true differentiators are and how best to develop and implement them. Explore how to develop differentiators in clinical programming, programmatic initiatives, professional positioning, and development of power partnerships. Turbo charge your efforts to meet your organization’s mission, business objectives, and goals. Buckle up to discover the benefits of innovation in supporting growth in this fast-paced webinar!
Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
WHO SHOULD ATTEND?
This informative session is designed for senior executives, owners, business development leaders, sales team members, clinical managers, and marketing staff.
TAKE-AWAY TOOLKIT
- Examples of specific differentiators to use in your organization
- PDF of slides and speaker’s contact info for follow-up questions
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
This webinar is available exclusively through the Hospice & Home Care Webinar Network.
OHPCA Monthly Regulatory/QAPI Networking Call
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613
You can also dial in using your phone.
United States: +1 (872) 240-3412
Access Code: 191-026-613
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/medication-deprescribing-why-less-is-more
Further details will be available 45 days prior to the webinar date.
Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
This webinar is available exclusively through the Hospice & Home Care Webinar Network.
Person-centered care thrives when the interdisciplinary team runs smoothly. Clarifying the roles and responsibilities of the hospice social worker on the team is critical to providing the highest level of psychosocial end-of-life care.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- List five core responsibilities of a hospice social worker
- Describe five commonly overlooked roles for hospice social workers
- Outline four essential theoretical frameworks specifically used to guide hospice social work
- Explore critical skill sets necessary to achieve primary duties
- Define “assertive social work practice” related to elevating the role of social workers on the team
- Discuss social workers’ role in ensuring true interdisciplinary team functioning
WEBINAR DETAILS
Think fast! Can you articulate the role and duties of a hospice social worker? Can you list the skills and theoretical frameworks used to guide intervention? If you can’t, you are not alone; their role is complex and often overlooked. This webinar will define and expand on the true nature of highly effective psychosocial end-of-life care and clarify the role of the hospice social worker.
Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.
Don’t Miss the Other Intensive Skills Training for Hospice Social Workers Webinars! |
Sign up for the 3-part training course! |
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
WHO SHOULD ATTEND?
This informative webinar is designed to highlight social workers’ role on the hospice team. It will benefit all team members, organization leadership, and social workers considering a transition to hospice.
TAKE-AWAY TOOLKIT
- Organization self-assessment exercise
- Social worker self-assessment exercise
- Theoretical frameworks handout
- Guide for educating the team regarding the social workers’ role
- Handout with additional lecture notes
- Extensive list of resources with additional web links to learn more about specific topics
- PDF of slides and speaker’s contact info for follow-up questions
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
This webinar is available exclusively through the Hospice & Home Care Webinar Network.
Avoid deficiencies before they happen! Review commonly cited hospice CoPs to ensure your agency’s interdisciplinary team is providing the highest level of care while meeting compliance requirements.
Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Identify commonly cited hospice CoP deficiencies on interdisciplinary teams, care planning, and coordination of services
- Describe guidelines for use/documentation of levels of hospice care to ensure the levels are documented appropriately
- Recognize noncompliance with pain/symptom management, documentation of wound care/treatment orders, skilled-facility coordination, and comprehensive assessments
- Explain how to write specific, measurable goals and interventions
- Identify ways to avoid survey deficiencies by ensuring compliance
WEBINAR DETAILS
Agency compliance is essential to avoiding survey deficiencies. Among the most commonly cited hospice deficiencies are the hospice Conditions of Participations (CoPs) on interdisciplinary teams, care planning, and coordination of services. This webinar will drill down on those specific CoP requirements and teach you to recognize noncompliance so issues can be corrected immediately and avoid a survey deficiency.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
WHO SHOULD ATTEND?
This informative session will best suit administrators, clinical managers, quality assurance managers and staff, clinical educators, and clinical staff.
TAKE-AWAY TOOLKIT
- Useful website links
- PDF of slides and speaker’s contact info for follow-up questions
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
This webinar is available exclusively through the Hospice & Home Care Webinar Network.
WSHPCO & OHPCA Hospice Medical Directors’ Networking Call
Monthly Provider member conference call for Hospice Medical Directors to ask questions, share information, discuss new regulations, etc. Please call or email Barb Hansen or Meg McCauley for call details:
Barb: 541.231.2440, hansen@wshpco.org or hansen@oregonhospice.org
Meg: 503.890.7027, mccauley@wshpco.org or mccauley@oregonhospice.org
The bereavement team is a fundamental hospice service. Find out how bereavement services can be implemented and used (even during stressed times) and accurately measure your program for effectiveness.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Identify key regulatory requirements of a bereavement program
- Determine who is qualified to administer bereavement and counseling services
- Assess and determine bereavement risk levels
- Distinguish the IDG’s role in bereavement review
- Identify bereavement services that an agency can provide
- Define how the bereavement program is incorporated into a patient plan of care
WEBINAR DETAILS
The Hospice Conditions of Participation (CoPs) require bereavement counseling as a core service. Does your agency ensure bereavement care meets regulatory compliance? This webinar will cover key regulations and offer suggestions to improve bereavement care and program structure. Learn how to define program goals and include CoPs within your agency’s policies and procedures. Gain insight into what bereavement services are, who is qualified to provide them, who will receive them, and how to identify key staff to set up a bereavement plan of care. You’ll learn when bereavement support is available, how long services will be provided, and how those services can be provided with limited staffing, insufficient resources, and a global pandemic!
Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.
Don’t Miss the Other CoP Compliance for Hospice Personnel Series Webinars! |
Sign up for the 4-part webinar series! |
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
- Palliative Care
WHO SHOULD ATTEND?
This informative session is designed for executive leadership, DONs, hospice clinical leaders and managers, chaplains, social workers, quality assurance and performance improvement personnel, bereavement coordinators, volunteer coordinators, medical directors, community liaisons, and marketing teams.
TAKE-AWAY TOOLKIT
- Bereavement plan of care example
- Bereavement support letter example
- Valuable links to resources including:
- Clinical Practice Guidelines for Psychosocial and Bereavement Support
- Standards of Practice for Hospice Programs
- PDF of slides and speaker’s contact info for follow-up questions
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
This webinar is available exclusively through the Hospice & Home Care Webinar Network.
What’s the hardest part of your job? The majority of leaders say “holding people accountable.” On the flip side, employees view 2 out of 3 managers as ineffective when it comes to accountability. Let’s change that statistic hold yourself accountable and join this webinar on virtual accountability.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Identify and apply the four components of accountability
- Recognize the eight reasons why leaders shy away from holding people accountable
- Tweak a common monitoring technique for virtual success
- Explain the consequences of no accountability
- Enjoy six positive results of virtual accountability
WEBINAR DETAILS
According to Talent Quarterly, businesses are in an accountability crisis. Holding employees accountable has become increasingly complex within the current pandemic. Leaders are quickly making virtual adaptations in areas they already struggled with. Join us for an insightful webinar on holding remote teams accountable. We will break down the four components of accountability, discuss real-life examples, and the importance of each area. Learn the eight common reasons why managers shy away from accountability and how to make a shift in the right direction. With just a few minor tweaks to your virtual leadership style you will see a huge improvement in your ability to hold remote employees and teams accountable. If you are one of the many leaders trapped in the “accountability crisis,” register for this information packed webinar and lead your team to success.
The Live Webinar format is designed to enhance the training experience through interactions via live chat and polling. Through the online forum, all participants will be able to connect with the speaker, program coordinator, and each other. Within this virtual environment we will be able to share best practices and learn from each other’s experiences. Mark your calendars now to attend this webinar and take a step towards holding your team accountable in a virtual world.
Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.
Don’t Miss the Other Virtual Leadership 101 Workshop Webinars! |
Sign up for the 3-part workshop! |
NEW! ONLINE FORUM FEATURE
Your webinar registration gives you access to a private forum to connect with Joanna Pera the program coordinator, and other webinar attendees. After registering you will receive email instructions on how to create an account and login. This online forum allows you to submit questions, provide feedback, connect with others, find solutions, participate in book discussions, and so much more in a safe and welcoming virtual community! In this “new normal” era of online learning and social distancing let’s get connected and stay connected!
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
- Home Health
- Home Care
- Palliative Care
WHO SHOULD ATTEND?
All leaders, managers, and supervisors responsible for holding remote teams accountable will benefit from attending this timely webinar. On-site leaders will also gain valuable insight and skills on how to hold teams accountable.
TAKE-AWAY TOOLKIT
- Four Components of Accountability
- Virtual Accountability Tips
- Reference material
- PDF of slides and speaker’s contact info for follow-up questions
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
This webinar is available exclusively through the Hospice & Home Care Webinar Network.
Guiding team members through complex situations as they arise is a main focus area of a hospice social worker. After all, utilizing positive problem-solving skills is what social work is all about. In this webinar, participants will explore several of these “complex situations” that typically present obstacles for team members. We will then discuss the social worker’s role in leading team members to find well-coordinated and person-centered solutions.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Identify five routine situations that create problems for team members
- Recognize five complex situations that require higher levels of thinking, skills, and interventions
- Discuss the role of critical thinking in creating person-centered plans to help address challenging situations
- Identify five personality features that can complicate care – if unprepared
- Describe three approaches for working through emergent situations that can also mitigate your stress and “drama”
- Discuss the social worker’s role as team leader as complex, person-centered solutions are explored
WEBINAR DETAILS
Guiding team members through complex situations as they arise is a main focus area for a hospice social worker. After all, utilizing positive problem-solving skills is what social work is all about. In this webinar, participants will explore several complex situations that should be routine but often present obstacles for team members. Learn about personality features that can complicate situations and how to prepare yourself in advance to keep your own “drama” from taking control. This webinar will also discuss the social worker’s role in leading team members to find well-coordinated and person-centered solutions by elevating your level of thinking and skills.
Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.
Don’t Miss the Other Intensive Skills Training for Hospice Social Workers Webinars! |
Sign up for the 3-part training course! |
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
WHO SHOULD ATTEND?
While this informative webinar is designed to highlight the role of the social worker as a leader when addressing complex situations, all hospice team members and organization leadership will benefit from attending.
TAKE-AWAY TOOLKIT
- Self-assessment exercise
- Worksheet of common situations that can be resolved by having solid policies/procedures
- Worksheet of complex situations, including critical associated skill sets
- Guide for educating the team on these topics
- Handout with additional lecture notes
- Extensive list of resources and additional web links to learn more about specific topics
- PDF of slides and speaker’s contact info for follow-up questions
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
This webinar is available exclusively through the Hospice & Home Care Webinar Network.