Calendar

Feb
27
Thu
WEBINAR – Creating a LGBTQ Caring & Inclusive Program
Feb 27 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/creating-a-lgbtq-caring-inclusive-program

Learn how to elevate your agency’s level of care and understanding for members of the LGBTQ community and their families.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Differentiate between sex, gender, gender identity, and sexual orientation
  • Define relevant terminology and abbreviations
  • List five key requirements for an LGBTQ inclusive organization
  • Explain three dynamics that lead the LGBTQ community (especially seniors) to distrust healthcare professionals
  • List four relevant ethical and legal challenges
  • Discuss the balance between personal beliefs and compassionate care for all

WEBINAR DETAILS

Healthcare disparities faced by lesbian, gay, bisexual, transgender, and queer/questioning members of the LGBTQ community occur frequently. Individuals and families, especially during end-of-life care, should not face discrimination or be responsible for educating your staff and volunteers. Would an LGBTQ person reviewing your website and marketing materials feel comfortable and welcomed? This webinar is about elevating the level of care and inclusion for members of the LGBTQ population. It will provide the information and tools necessary for agencies to create and maintain a caring and inclusive program. Ensure your organization is well positioned to accept LGBTQ patients and families and understands the skills/interventions to improve bedside care.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

All team and staff members will benefit from this webinar, including leadership, IDT members, and volunteers.

TAKE-AWAY TOOLKIT

  • Language and examples to use in policies, procedures, and marketing materials
  • Sample curriculum outline for staff/volunteer orientation and ongoing training
  • Checklist to assist in conducting an organization wide assessment
  • Handout with additional lecture notes
  • Extensive list of resources at the end of the handout and additional resources about specific topics
  • Interactive quiz

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

MEET THE PRESENTERS

Photo Gary Gardia
Executive Director APHSW

 

Photo Kimberly Acquaviva
Betty Norman Norris Endowed Professor at the UVA School of Nursing

 

Mar
5
Thu
WEBINAR – Targeted Probe and Educate Hospice Update & PEPPER Reports
Mar 5 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/targeted-probe-and-educate-hospice-update-pepper-reports

Reduce claim denials and appeals with the Targeted Probe and Educate process and ensure your hospice is confident and equipped to handle a Medicare review.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Define the Targeted Probe and Educate (TPE) process
  • List the current edits being used in targeting hospices across the nation
  • Avoid the top five denial reasons for TPE and understand the documentation requirements
  • Outline the targets that are calculated on the PEPPER reports
  • Detail the targets and PEPPER report data used to evaluate a hospice’s performance
  • Master the requirements for successfully submitting medical records for review

WEBINAR DETAILS

Medicare scrutiny is a long and winding road. While billing the Medicare benefit and receiving payment is relatively easy, there is always review risk. Improve the process by understanding TPE and how to outline a response for a medical review at any level. Examining PEPPER reports and other data analysis will help ensure the agency’s risk from medical review is limited. Avoiding denials is crucial. Don’t get caught assuming everything is in order. Gain the knowledge necessary to ensure your hospice creates accurate documentation and is ready for a successful review.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is designed for clinical field staff, quality assurance personnel, operations staff, and the revenue cycle team.

TAKE-AWAY TOOLKIT

  • Checklist for submitting charts for TPE review
  • Interactive quiz

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Photo Melinda A. Gaboury

MEET THE PRESENTER

Healthcare Provider Solutions, Inc.
Mar
11
Wed
OHPCA Public Policy Call/Meeting
Mar 11 @ 10:30 am – 11:30 am

OHPCA Public Policy Committee Meeting 

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/830635573

You can also dial in using your phone.
United States: +1 (408) 650-3123

Access Code: 830-635-573

New to GoToMeeting? Get the app now and be ready when your first meeting starts:
https://global.gotomeeting.com/install/830635573

OHPCA Monthly Regulatory/QAPI Networking Call
Mar 11 @ 12:00 pm – 1:00 pm

OHPCA Monthly Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Mar
12
Thu
WEBINAR – Create & Maintain a Compliant Marketing Strategy
Mar 12 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/create-maintain-a-compliant-marketing-strategy

Is your marketing strategy cutting edge and compliant? Learn how to develop a creative and profitable tool for your agency’s success.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Articulate the major marketing fraud and abuse laws
  • Understand how these laws implicate marketing strategies
  • Identify common noncompliant marketing practices
  • Avoid compliance risks when working with facilities
  • Prevent compliance issues with marketing bonuses, medical director relationships, leases, and other agreements
  • Develop a strategy for responding to competitors’ noncompliant tactics

WEBINAR DETAILS

Changing demographics mean there are more patients than ever, yet hospice and home care agencies are chasing after fewer referrals, because of increased competition. Providers feel significant pressure to identify and develop effective marketing strategies. This can produce the appearance of success in terms of increased referrals and revenues, but overall can lead to greater compliance risks.

There are numerous compliance risks in marketing and relationships with referral sources. For example, common business marketing ideas – discounts, coupons, rewards to strong referral sources – are illegal under federal law. Marketing strategies must be carefully analyzed to avoid fines, penalties, False Claims Act actions, and criminal prosecutions. Agencies must also understand the applicable fraud and abuse rules that impact compliance efforts. Noncompliance can result in a marketing “success” becoming a source of significant civil penalties and even criminal prosecutions. This webinar will cover common pitfalls and areas of government scrutiny to ensure consistent, compliant marketing.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is designed for administrators, owners, marketers, marketing managers, and compliance officers.

TAKE-AWAY TOOLKIT

  • Interactive quiz

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Photo Robert W. Markette

MEET THE PRESENTER

Hall, Render, Killian, Heath & Lyman, P.C.
OHPCA & WSHPCO Hospice Volunteer Coordinators Networking Call
Mar 12 @ 2:00 pm – 3:00 pm

Monthly conference call which will focus on Volunteer Coordinator issues. This call will be a forum for Hospice Volunteer Coordinators to ask questions, share information, discuss new regulations, etc.

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/829564157

You can also dial in using your phone.
United States: +1 (872) 240-3311

Access Code: 829-564-157

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Mar
17
Tue
OHPCA & WSHPCO Inpatient Managers & Staff Networking Meeting
Mar 17 @ 9:00 am – 10:00 am

Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc.

OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861

You can also dial in using your phone.
United States: +1 (571) 317-3122

Access Code: 734-746-861

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

 

Mar
19
Thu
WEBINAR – Recruiting & Retaining Millennials, Gen Z & Nexters
Mar 19 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/recruiting-retaining-millennials-gen-z-nexters

Learn how to manage your agency’s online appearance and effectively interview, hire, onboard, and coach a new generation of employees for top performance.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Evaluate your agency’s online presence
  • Spruce up your agency’s first impression on the web
  • Use the latest sources for recruiting the next super stars
  • Maximize the onboarding process
  • Revamp the office environment
  • Coach and reward your team

WEBINAR DETAILS

Some remember when newspaper ads, headhunters, rolodexes, and telephones were used to find the perfect employee. Times change, and so should your organization. Today’s candidates have never seen a rolodex or newspaper ad. It’s imperative to “go digital” and fully understand social media and its place in a hiring strategy. Your agency’s success depends on letting go of “doing things the way you’ve always done them” and embracing new opportunities.

Adding in new interviewing techniques, managing styles, and benefits requirements are valuable changes, but watch out! Similar to HR and the healthcare industry, social media is full of compliance landmines and legalities. This seminar explores the myriad of pitfalls in today’s recruiting environment and provides a guide of digital tools and how to use them to your advantage. Onboarding and coaching techniques, “new” benefits desired by applicants, and a compliance framework will also be covered.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is perfect for human resource professionals, clinic managers, hiring personnel, recruitment specialists, and anyone wanting to better understand Millennials, Generation Z, and Nexters.

TAKE-AWAY TOOLKIT

  • Sample online ads for key positions
  • Sample screening questions
  • Cheat sheet of key social media and recruiting sites
  • Sample onboarding schedule and letter
  • Sample performance objectives
  • Sample of “new” benefits required by today’s employee
  • Interactive quiz

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Photo Diane Pape Reed

MEET THE PRESENTER

CU Doctor
Mar
26
Thu
WEBINAR – How to Develop a Sustainable Remote Patient Monitoring Telehealth Program
Mar 26 @ 12:00 pm – 1:30 pm

Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/how-to-develop-a-sustainable-remote-patient-monitoring-telehealth-program

Are you looking for a competitive advantage that also increases patient and family satisfaction? An RPM program can do just that for your agency by improving overall patient oversight and quality of care.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • List the critical components of a successful, sustainable remote patient monitoring (RPM) program
  • Explain the clinical and operational advantages of using RPM as part of a comprehensive care management program
  • Understand the role of RPM as part of value-driven patient care
  • Distinguish the types and uses of digital technologies utilized in RPM
  • Identify the most appropriate technologies for your organization
  • Summarize applicable laws and regulations impacting your program’s design

WEBINAR DETAILS

The evolving opportunities and options available now in the field of remote patient monitoring (RPM) are abundant. In health care settings, successful RPM programs require thoughtful use of people, processes, and technologies. RPM programs extend the reach of the clinician and save time, money, and lives by improving the quality of life for patients and caregivers. Expected benefits of RPM are clinically driven appointments rather than calendar-driven, lower readmission rates, fewer emergency room visits, improved medication adherence and pain monitoring. Video visits can augment in-person visits and provide clinical and social support to families as well as patients. Depression, anxiety, and social determinants of health can be monitored on patient-centric timeframes. This program will include the necessary aspects of establishing or improving your RPM program, a review of the available technologies, and how to select the most appropriate ones.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is well suited for operations and clinical staff who want to establish or improve existing remote monitoring programs.

TAKE-AWAY TOOLKIT

  • Sample policies and procedures
  • HIPAA compliance resource links
  • Interactive tool for selecting vendors/technology
  • Interactive quiz

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Photo Alexis Silver

MEET THE PRESENTER

Alexis Silver Consulting
Apr
2
Thu
WEBINAR – Challenges & Solutions for Hospice Volunteers: An Interactive Webinar for National Volunteer Month
Apr 2 @ 12:00 pm – 1:30 pm
Apr
8
Wed
OHPCA Monthly Regulatory/QAPI Networking Call
Apr 8 @ 12:00 pm – 1:00 pm

OHPCA Monthly Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Apr
21
Tue
OHPCA & WSHPCO Inpatient Managers & Staff Networking Meeting
Apr 21 @ 9:00 am – 10:00 am

Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc.

OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861

You can also dial in using your phone.
United States: +1 (571) 317-3122

Access Code: 734-746-861

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

 

Apr
27
Mon
OHPCA + WSHPCO Spring Intensive/Regulatory Update
Apr 27 @ 8:00 am – Apr 28 @ 5:00 pm

At the Heathman Lodge in Vancouver, WA. Find program information and registration materials HERE.

For Vendors interested in exhibiting at this conference, click HERE.

May
13
Wed
OHPCA Monthly Regulatory/QAPI Networking Call
May 13 @ 12:00 pm – 1:00 pm

OHPCA Monthly Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

May
14
Thu
OHPCA & WSHPCO Hospice Volunteer Coordinators Networking Call
May 14 @ 2:00 pm – 3:00 pm

Monthly conference call which will focus on Volunteer Coordinator issues. This call will be a forum for Hospice Volunteer Coordinators to ask questions, share information, discuss new regulations, etc.

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/829564157

You can also dial in using your phone.
United States: +1 (872) 240-3311

Access Code: 829-564-157

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

May
19
Tue
OHPCA & WSHPCO Inpatient Managers & Staff Networking Meeting
May 19 @ 9:00 am – 10:00 am

Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc.

OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861

You can also dial in using your phone.
United States: +1 (571) 317-3122

Access Code: 734-746-861

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

 

Jun
10
Wed
OHPCA Monthly Regulatory/QAPI Networking Call
Jun 10 @ 12:00 pm – 1:00 pm

OHPCA Monthly Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Jun
16
Tue
OHPCA & WSHPCO Inpatient Managers & Staff Networking Meeting
Jun 16 @ 9:00 am – 10:00 am

Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc.

OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861

You can also dial in using your phone.
United States: +1 (571) 317-3122

Access Code: 734-746-861

First GoToMeeting? Let’s do a quick system check:
https://link.gotomeeting.com/system-check

 

Jul
8
Wed
OHPCA Monthly Regulatory/QAPI Networking Call
Jul 8 @ 12:00 pm – 1:00 pm

OHPCA Monthly Regulatory/QAPI Networking Call

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613

You can also dial in using your phone.
United States: +1 (872) 240-3412

Access Code: 191-026-613

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check

Jul
9
Thu
OHPCA & WSHPCO Hospice Volunteer Coordinators Networking Call
Jul 9 @ 2:00 pm – 3:00 pm

Monthly conference call which will focus on Volunteer Coordinator issues. This call will be a forum for Hospice Volunteer Coordinators to ask questions, share information, discuss new regulations, etc.

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/829564157

You can also dial in using your phone.
United States: +1 (872) 240-3311

Access Code: 829-564-157

First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check