Calendar
This session will focus on the remaining four elements of an effective compliance program:
- Developing effective lines of communication
- Internal monitoring and auditing
- Enforcing standards through well-publicized disciplinary guidelines
- Promptly responding to offenses and taking corrective action
The webinar will also address measurement options and tips for dealing with oversights. Do you have effective compliance protocols? What reporting mechanism is used and is it anonymous? Is the scope of the compliance risk assessment broad enough? Does it drive internal monitoring and auditing? What type of investigative process has been established and implemented? How are corrective action plans developed and documented? Attend this two-part series to ensure you understand the essential elements of an effective compliance program.
HIGHLIGHTS
- Compliance committee role and responsibility in creating independent reporting paths
- Why the OIG considers many hotlines to be ineffective
- Effective lines of communication other than a hotline
- Risk assessment expectations and internal monitoring and auditing
- The value of a probe audit
- Including patients and families in auditing, monitoring, and surveying
- Noncompliance levels and corresponding degree of disciplinary actions
- What to do when credible evidence of misconduct is discovered
- Best practices in conducting investigations
- What, when, and how to self-report to the government
- TAKE-AWAY TOOLKIT
- Summary of OIG expectations specific to lines of communication; internal monitoring and auditing; disciplinary guidelines and enforcement standards; and responding to offenses and taking corrective action.
- Website references
Don’t Miss the Other Compliance Series Webinars!
Sign up for the 2-part series!
Social media’s role in healthcare is rapidly evolving from an optional marketing tool to a necessary channel of communication and branding. Social media covers a wide variety of sites and content, and patients and families use it to research and make decisions in their healthcare journey. Organizations must be diligent in this ever-changing world to harness and use social media effectively. Integrating and leveraging social media strategically, home health and hospice organizations can reach target audiences, boost patient engagement, enhance branding, and improve outcomes.
Join us to learn how to develop objectives, stay compliant, and define success. This session will also address how customer service can create a better experience for your patients, families, and referral sources.
HIGHLIGHTS
- How to get started using social media
- The most effective social media sites for home health and hospice providers
- How to brand your organization
- Components of a robust social media presence and strategy
- How to increase visibility
- Laws impacting social media and networking activities
- TAKE-AWAY TOOLKIT
- Reference links, useful websites and platforms
WHO SHOULD ATTEND?
This informative session would be best suited to owner/operators, administrators, sales and marketing leaders, communications and strategic business development leaders and any staff member who would like to learn more about how to engage and be active on social media and stay compliant.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Monthly conference call which will focus on Regulatory/QAPI/Billing issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. Call-in information will be posted prior to next meeting.
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613
You can also dial in using your phone.
United States: +1 (872) 240-3412
Access Code: 191-026-613
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
OHPCA Hospice Volunteer Coordinators Networking Meeting by GoToMeeting
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/829564157
You can also dial in using your phone.
United States: +1 (872) 240-3311
Access Code: 829-564-157
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
Social workers and chaplains play a vital role in distinguishing between grief and depression. Is the person sad because of a recent terminal diagnosis? Are there other cognitive or behavioral manifestations to address? Has there been an earlier diagnosis of depression? If so, does your team know how to integrate the diagnosis into the treatment plan? Grief and depression have different management strategies. This webinar will explain how to differentiate them, explore potential interventions by social workers and chaplains, and recommend how to include and guide team members.
HIGHLIGHTS
- Define and differentiate grief from depression
- Examine and compare diagnostic criteria versus common responses to terminal illness
- Differentiate between complex/complicated grief and depression
- Appropriate course of treatment for grief versus depression
- Tendency to medicalize grief and pathways around it
- TAKE-AWAY TOOLKIT
- Skills/knowledge base checklist exercise
- Follow-up exercise for teams
- Handout with additional lecture notes
- Extensive resource list
Don’t Miss the Other Social Worker Series Webinars!
Sign up for the 3-part series!
Learn more about the Social Worker Series.
WHO SHOULD ATTEND?
While this informative webinar is designed for social workers and chaplains, all hospice team members and managers will benefit from this important information.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
OHPCA Hospice Volunteer Coordinators Networking Meeting by GoToMeeting
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/829564157
You can also dial in using your phone.
United States: +1 (872) 240-3311
Access Code: 829-564-157
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
Is your agency participating in community education and outreach? Is your education and outreach linked to your directed marketing strategic sales plan? If not, what are your goals and how is effectiveness measured? Why is community education and outreach critical to agencies, providers, communities, patients, and to hospice and home health in general? Is this an effective method to help grow your agency?
This webinar will identify how to use needs assessments in actively targeting community education and outreach specific to marketing and staff recruitment plans and growth strategy, making your organization viable to your referral sources, community, and patients.
HIGHLIGHTS
- Use a needs assessment in developing community education and outreach plans
- Critical elements preferred providers can assist with in providing community education and outreach to healthcare partners
- Key areas and methods to provide community education and outreach
- How to correlate outreach scale to directed marketing strategies scale
- Best practices for community education and outreach
- TAKE-AWAY TOOLKIT
- NHPCO outreach and education introduction handout
- Event planning guide and checklist
- Media relations tips
- Princeton Healthcare System 2012/2015 Community Health Assessment reports
- Reference links and useful websites
WHO SHOULD ATTEND?
This informative session is intended for all executive and agency leadership team members of your organization involved with strategic growth and planning including: CEO, CFO, DOPCS, managed markets/business development managers, intake/referral, case management, provider network relations, agency board members and advisors, sales/marketing, business office manager, clinical leadership, clinical liaisons, educators, clergy, and medical directors.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Sometimes the source of someone’s suffering is that they continue to live – also called “existential suffering.” Can you recognize existential suffering? Has your team determined how to address this dynamic? Sedation (whether palliative, controlled, total, or respite) is a process that is often uncomfortable for team members to contemplate. The conflicting mandates of controlling suffering and “do no harm” may be difficult to reconcile. This webinar will delve into the challenges and dynamics existential suffering brings, including patient/family requests that present personal, professional, and ethical struggles.
HIGHLIGHTS
- List and define relevant terminology
- Explore dynamics related to existential suffering
- National standards/debates related to palliative sedation as an intervention addressing existential suffering
- Social worker and chaplain roles in addressing suffering and ethical challenges
- Apply knowledge base interventions to situation examples
- TAKE-AWAY TOOLKIT
- Self-assessment exercise
- Checklist for evaluating ethical challenges
- Guide for social worker and chaplain roles addressing ethical challenges
- Sample policy
- Handout with additional lecture notes
- Extensive resource list
Don’t Miss the Other Social Worker Series Webinars!
Sign up for the 3-part series!
Learn more about the Social Worker Series.
WHO SHOULD ATTEND?
While this informative webinar is designed for social workers and chaplains, all hospice team members and managers will benefit from this important information.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Monthly conference call which will focus on Regulatory/QAPI/Billing issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. Call-in information will be posted prior to next meeting.
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613
You can also dial in using your phone.
United States: +1 (872) 240-3412
Access Code: 191-026-613
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
Further details will be available 45 days prior to the webinar date.
Don’t Miss the Other Hospice Billing Series Webinars!
Sign up for the 3-part series!
Learn more about the Hospice Billing Series.
PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Monthly conference call which will focus on Regulatory/QAPI/Billing issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. Call-in information will be posted prior to next meeting.
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613
You can also dial in using your phone.
United States: +1 (872) 240-3412
Access Code: 191-026-613
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
OHPCA Hospice Volunteer Coordinators Networking Meeting by GoToMeeting
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/829564157
You can also dial in using your phone.
United States: +1 (872) 240-3311
Access Code: 829-564-157
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Inpatient Hospice managers and staff to ask questions, share information, discuss new regulations, etc. The June, July & August 2018 meetings are cancelled for summer and will resume in September.
OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861
You can also dial in using your phone.
United States: +1 (571) 317-3122
Access Code: 734-746-861
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
In conjunction with the PPE at Eagle Crest Resort in Redmond.
Monthly conference call which will focus on Regulatory/QAPI/Billing issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. Call-in information will be posted prior to next meeting.
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613
You can also dial in using your phone.
United States: +1 (872) 240-3412
Access Code: 191-026-613
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Inpatient Hospice managers and staff to ask questions, share information, discuss new regulations, etc. The June, July & August 2018 meetings are cancelled for summer and will resume in September.
OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861
You can also dial in using your phone.
United States: +1 (571) 317-3122
Access Code: 734-746-861
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
Tentatively scheduled in conjunction with the All City Palliative Care Talk.
Monthly conference call which will focus on Regulatory/QAPI/Billing issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. Call-in information will be posted prior to next meeting.
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/191026613
You can also dial in using your phone.
United States: +1 (872) 240-3412
Access Code: 191-026-613
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
OHPCA Hospice Volunteer Coordinators Networking Meeting by GoToMeeting
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/829564157
You can also dial in using your phone.
United States: +1 (872) 240-3311
Access Code: 829-564-157
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check
Monthly conference call which will focus on Inpatient Hospice issues. This call will be a forum for Inpatient Hospice managers and staff to ask questions, share information, discuss new regulations, etc. The June, July & August 2018 meetings are cancelled for summer and will resume in September.
OHPCA-WSHPCO Inpatient Managers & Staff Networking Meeting
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/734746861
You can also dial in using your phone.
United States: +1 (571) 317-3122
Access Code: 734-746-861
First GoToMeeting? Let’s do a quick system check: https://link.gotomeeting.com/system-check