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Upcoming Events from Oregon Hospice Association
Feb
27
Mon
Mt. Hood Hospice Grief Support Group
Feb 27 @ 2:00 pm – 3:30 pm
People who are grieving the death of a loved one are invited to participate in Mt. Hood Hospice’s  bereavement education/support groups.  Our upcoming group will be meeting in Gresham for 5 consecutive Monday afternoons beginning on Monday, February 27, 2017.    Whether it has been months or years since your loss, this group can provide a supportive environment to help you develop coping skills, expand your support network and share your stories.  There is no cost for participating, but registration is required.
Mar
1
Wed
OHPCA QAPI Call
Mar 1 @ 12:00 pm – 1:00 pm
Monthly conference call which will focus on Regulatory/QAPI/Billing issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. Call in #: (712) 432-6113 Conference ID: 707364
Mar
2
Thu
WEBINAR – PEPPER Series: Adding Salt to Your PEPPER: Spicing Up Day-to-Day Compliance
Mar 2 @ 12:00 pm – 1:30 pm
Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/pepper-series-adding-salt-to-your-pepper-spicing-up-day-to-day-compliance Medicare spending for hospice care has increased dramatically in recent years – and so has hospice scrutiny.  It is imperative for hospice programs to implement a compliance program to protect their operations from fraud and abuse.  Understanding hospice’s Program for Evaluating Payment Patterns Electronic Report (PEPPER) can facilitate prioritizing areas on which to focus auditing and monitoring. This webinar will create a clearer understanding of PEPPER and how it can be used by CEOs, administrators, CFOs, compliance officers, and utilization review/quality improvement staff to develop strategies and implement processes for strengthening documentation and billing systems with consistent compliance practices.

HIGHLIGHTS

  • Elements of a comprehensive compliance program
  • Hospice data statistics for target areas identified by CMS as high risk for improper payment
  • Prioritizing areas for compliance auditing and monitoring
  • Integrating auditing and monitoring into the QAPI process
  • TAKE-AWAY TOOLKIT
    • Hospice billing compliance audit tool

DON’T MISS THIS RELATED WEBINAR!

Adding PEPPER to Your Hospice Compliance Spice Rack on Thursday, February 16, 2017 Missed it?  Order the recorded version, complete with handouts and digital download.

WHO SHOULD ATTEND?

This informative session is designed for hospice CEOs, administrators, CFOs, compliance officers, clinical directors, and quality improvement staff. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Mar
6
Mon
Mt. Hood Hospice Grief Support Group
Mar 6 @ 2:00 pm – 3:30 pm
People who are grieving the death of a loved one are invited to participate in Mt. Hood Hospice’s  bereavement education/support groups.  Our upcoming group will be meeting in Gresham for 5 consecutive Monday afternoons beginning on Monday, February 27, 2017.    Whether it has been months or years since your loss, this group can provide a supportive environment to help you develop coping skills, expand your support network and share your stories.  There is no cost for participating, but registration is required.
Mar
7
Tue
Mt. Hood Hospice Happiness Support Group
Mar 7 @ 2:00 pm – 3:30 pm
Mt. Hood Hospice invites you to participate in our popular happiness support group based on the book Awakening Joy, by James Baraz. More than just a “feel-good” program, this group focuses on practical ways to incline the mind towards happiness and provides a positive network for developing and strengthening practices that support a happier life.  We hope you will join us on this five month adventure in mindfulness as we develop our natural capacity for well-being, happiness and ease. Registration is required; returnees are welcome!
Mar
9
Thu
WEBINAR – HIS Update
Mar 9 @ 12:00 pm – 1:30 pm
Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/his-update Hospices have two new quality measures to begin collecting data for on April 1, 2017:  Hospice Visits When Death is Imminent Measure Pair and the Hospice and Palliative Care Composite Process Measure.  The HIS tool has been updated to reflect the new reporting requirements and hospices will begin using HIS version 2.00.0 with admissions and discharges after April 1.  A hospice compare website and public reporting are on schedule for implementation in summer 2017.  This webinar will address using standardized tools successfully to understand the instructions for each component of the HIS and the measure definitions.

HIGHLIGHTS

  • Review the current HIS reporting requirements
  • Two new quality measure details
  • Four new HIS items and instructions for completing them
  • Preview of publicly reported data
  • Common HIS questions and concerns and tips for dealing with them
  • TAKE-AWAY TOOLKIT
    • One-page summary of instruction and key points for the new HIS items

WHO SHOULD ATTEND?

This informative session is designed for hospice quality, compliance, and regulatory managers, and hospice administrators, directors, and managers. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Mar
13
Mon
Mt. Hood Hospice Grief Support Group
Mar 13 @ 2:00 pm – 3:30 pm
People who are grieving the death of a loved one are invited to participate in Mt. Hood Hospice’s  bereavement education/support groups.  Our upcoming group will be meeting in Gresham for 5 consecutive Monday afternoons beginning on Monday, February 27, 2017.    Whether it has been months or years since your loss, this group can provide a supportive environment to help you develop coping skills, expand your support network and share your stories.  There is no cost for participating, but registration is required.
Mar
14
Tue
WEBINAR – The New Hospice 101: Preparing for & Responding to Hospice Audits
Mar 14 @ 12:00 pm – 1:30 pm
Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/the-new-hospice-preparing-for-responding-to-hospice-audits Further details will be available 45 days prior to the webinar date. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Mar
16
Thu
WEBINAR – Hospice Manager Series: Coaching & Guidance: Ensuring Everyone Knows Where They Are Headed & How to Get There
Mar 16 @ 12:00 pm – 1:30 pm
Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/hospice-manager-series-coaching-guidance-ensuring-everyone-knows-where-they-are-headed-how-to-get-there We all want self-motivated employees that are good problem solvers and flexible with changes.  But, we can’t expect people to know what we want or foster self-motivation if we use a controlling management style.  Being too controlling makes employees more inclined to ask you how to solve their problems.  Equally ineffective is waiting until the annual evaluation to give employees feedback.  The solution is a more participative and consultative management style known as coaching.  This webinar will focus on essential coaching processes and skills to ensure managers know how to provide clear supervision about where they are headed and how to get there.  Having clear goals and plans is an effective way to retain good employees and minimize poor performance – or coach out people who are not a good fit.

HIGHLIGHTS

  • Common misperceptions about coaching
  • Differentiate coaching from counseling (a more directive approach used to take corrective action)
  • Establish clear and measurable short-term and strategic long-range goals
  • Create plans that are easily achievable to reinforce success
  • Mentoring, online videos/resources, and other educational materials to encourage learning and development
  • TAKE-AWAY TOOLKIT
    • Handout with additional lecture notes
    • Resources for key topics
    • “Managers as Coaches” assessment exercise
    • Discussion guide to use with agency managers
    • A guide to introduce the coaching process to employees
    • Sample forms for coaching sessions and follow-up

Don’t Miss the Other Hospice Manager Series Webinars!

Sign up for the 4-part series! Click here to learn more about the Hospice Manager Series.

WHO SHOULD ATTEND?

This skill-focused webinar is designed for all managers – new, experienced, and those considering a management role.  Senior leadership will also benefit because this information will assist in establishing organizational management strategies that support strategic plans. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Mar
20
Mon
Mt. Hood Hospice Grief Support Group
Mar 20 @ 2:00 pm – 3:30 pm
People who are grieving the death of a loved one are invited to participate in Mt. Hood Hospice’s  bereavement education/support groups.  Our upcoming group will be meeting in Gresham for 5 consecutive Monday afternoons beginning on Monday, February 27, 2017.    Whether it has been months or years since your loss, this group can provide a supportive environment to help you develop coping skills, expand your support network and share your stories.  There is no cost for participating, but registration is required.
Mar
21
Tue
Mt. Hood Hospice Happiness Support Group
Mar 21 @ 2:00 pm – 3:30 pm
Mt. Hood Hospice invites you to participate in our popular happiness support group based on the book Awakening Joy, by James Baraz. More than just a “feel-good” program, this group focuses on practical ways to incline the mind towards happiness and provides a positive network for developing and strengthening practices that support a happier life.  We hope you will join us on this five month adventure in mindfulness as we develop our natural capacity for well-being, happiness and ease. Registration is required; returnees are welcome!
Mar
23
Thu
WEBINAR – Board Fiduciary Duty of Care & Individual Liability
Mar 23 @ 12:00 pm – 1:30 pm
Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/board-fiduciary-duty-of-care-individual-liability Further details will be available 45 days prior to the webinar date. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Mar
27
Mon
Mt. Hood Hospice Grief Support Group
Mar 27 @ 2:00 pm – 3:30 pm
People who are grieving the death of a loved one are invited to participate in Mt. Hood Hospice’s  bereavement education/support groups.  Our upcoming group will be meeting in Gresham for 5 consecutive Monday afternoons beginning on Monday, February 27, 2017.    Whether it has been months or years since your loss, this group can provide a supportive environment to help you develop coping skills, expand your support network and share your stories.  There is no cost for participating, but registration is required.
Mar
30
Thu
WEBINAR – Hospice Manager Series: Pull Your Weight! Maximizing the Role of Everyone on the Team
Mar 30 @ 12:00 pm – 1:30 pm
Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/hospice-manager-series-pull-your-weight-maximizing-the-role-of-everyone-on-the-team The ever-shortening lengths-of-stay dynamic has greatly contributed to nursing stress and burnout. A patient is admitted on Friday and dies on Monday.  Is that patient receiving the true biopsychosocial-spiritual care promised?  Is the nurse the only member of the team the patient sees? Interdisciplinary teams are in place for a reason – to ensure holistic care and so that no one team member is burdened with meeting all the needs.  This webinar will present ways to address common challenges, examine flexible staffing models (without incurring additional costs), and provide ways to maximize the role of all interdisciplinary team members.

HIGHLIGHTS

  • Importance of maximizing and expanding the time and skills of social workers and chaplains, which includes addressing pain and symptom management (within their scope of practice)
  • Counseling/communication approaches that can be used by the whole interdisciplinary team
  • Staffing models that go beyond on-call and ensure that even short-stay patients receive the true holistic/interdisciplinary care promised
  • The concept of “we are all responsible for all of the goals”
  • TAKE-AWAY TOOLKIT
    • Handout with additional lecture notes
    • Resources for key topics
    • Discussion guide for staff and volunteers
    • Checklist to guide process
    • Sample descriptions for the variable staffing roles

Don’t Miss the Other Hospice Manager Series Webinars!

Sign up for the 4-part series! Click here to learn more about the Hospice Manager Series.

WHO SHOULD ATTEND?

This enlightening webinar is designed for all managers, especially patient care managers and senior leadership responsible for patient/family care.  Volunteer managers are also encouraged to attend to gain useful, relevant information. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Apr
4
Tue
WEBINAR – 2017 ICD-10 Coding: Revisions, Updates & Challenges
Apr 4 @ 12:00 pm – 1:30 pm
Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/-icd-coding-revisions-updates-challenges ICD-10 was implemented October 1, 2015.  While relatively new in the scheme of coding paradigms, a lot has changed in the last 18 months.  This webinar will review the 2,600-plus new, revised, and deleted codes, including the “with” major change, “A” character rules, excludes 1 and 2 rules, and more.  Many of these changes require more information than before to code. As hospices come under increased scrutiny from auditors and surveyors, coding accuracy is not just a guideline, but mandated by laws and regulations. The increased specificity and knowledge required for ICD-10 can be overwhelming. It is essential your agency is on top of ICD-10 coding. Join us for this webinar that will address the numerous ICD-10 coding changes.

 HIGHLIGHTS

  • ICD-10 coding rules – overall requirements
  • Review the “just for hospice” rules
  • October 2016 major code changes
  • Challenges, including “with” rules, “A” character rules, the excludes 1 and 2 rules, and more
  • Common hospice diagnoses
  • TAKE-AWAY TOOLKIT
    • List of October code changes

WHO SHOULD ATTEND?

This informative session is designed for administrators, directors, QAPI, coders, billers, CFOs, managers, and anyone involved in hospice coding. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.  
Mt. Hood Hospice Happiness Support Group
Apr 4 @ 2:00 pm – 3:30 pm
Mt. Hood Hospice invites you to participate in our popular happiness support group based on the book Awakening Joy, by James Baraz. More than just a “feel-good” program, this group focuses on practical ways to incline the mind towards happiness and provides a positive network for developing and strengthening practices that support a happier life.  We hope you will join us on this five month adventure in mindfulness as we develop our natural capacity for well-being, happiness and ease. Registration is required; returnees are welcome!
Apr
5
Wed
OHPCA QAPI Call
Apr 5 @ 12:00 pm – 1:00 pm
Monthly conference call which will focus on Regulatory/QAPI/Billing issues. This call will be a forum for Hospice managers and staff to ask questions, share information, discuss new regulations, etc. Call in #: (712) 432-6113 Conference ID: 707364
Apr
6
Thu
WEBINAR – Hospice Compliance: Is It Documented?
Apr 6 @ 12:00 pm – 1:30 pm
Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/hospice-compliance-is-it-documented “If it wasn’t documented, it wasn’t done!”  “If it isn’t documented, the claim will not be paid.”  As clinicians, how many times have we heard these true, yet frustrating statements?  Does your patient documentation include enough detail to withstand reviewer scrutiny?  Are you at risk for reimbursement payback for noncompliance? In today’s hospice care environment, providers are challenged to provide excellent patient care that is balanced with regulatory compliance.  As regulatory audits are heating up, quality and comprehensive documentation are the keys to survival.  This presentation about documenting hospice care will identify risk areas as well as strategies for improving documentation quality for regulatory compliance.

HIGHLIGHTS

  • Identify at least three government audit entities scrutinizing hospice documentation and the current areas of focus
  • How the quality and completeness of documentation impacts compliance audits
  • Standardized documentation practices that can provide the foundation for hospice eligibility documentation
  • Examples of measurable hospice documentation as required for hospice levels of care
  • TAKE-AWAY TOOLKIT
    • Clinical factors to consider during recertification of Medicare hospice patients
    • Suggestions for improved documentation to support Medicare hospice services

WHO SHOULD ATTEND?

This informative session is designed for hospice CEOs, administrators, CFOs, compliance officers, clinical directors, and quality improvement staff. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.
Apr
10
Mon
OHPCA and WSHPCO Spring Intensive
Apr 10 – Apr 11 all-day
Featuring Corinne Ball, NGS and Judi Lund Person, NHPCO.  Registration is now open:
2017 Spring Intensive
Apr
13
Thu
WEBINAR – Compliance Investigations: How to Prevent the Response from Making Things Worse
Apr 13 @ 12:00 pm – 1:30 pm
Register: https://hospice.eewebinarnetwork.com/a/oha/webinar/compliance-investigations-how-to-prevent-the-response-from-making-things-worse

Investigations and corrective actions can create more problems than they solve.

There are many ways providers become aware of compliance concerns, including complaints, routine auditing and monitoring, and contact from outside auditors and investigators.  Providers aware of a potential compliance concern must investigate and correct any deficiencies.  When undertaking an internal investigation, providers must be careful that the investigation does not create evidence that can be used against them later and that corrective efforts do not become or appear to become a way to cover up noncompliance.  Investigations and corrective actions can create more problems than they solve.  It is important to carefully consider how to handle internal investigations – from documentation to responses – before you begin. This session will address whether to involve outside counsel and perform the investigation under privilege and how to clearly document findings and actions taken to correct – not hide – problems.  In addition, this webinar will cover whether the noncompliance requires a payback and how best to return money to the government to avoid future false claims allegations based upon failure to return inappropriately received reimbursement.

HIGHLIGHTS

  • Internal investigations – when outside counsel is important
  • Whether noncompliance is intentional or negligent and what that means for your investigation
  • Identify if noncompliance is a matter of enrollment or whether identified noncompliance calls into question the appropriateness of reimbursement received
  • Implement your plan of correction – how to document changes to make a clear record of corrections and when they became effective
  • Importance of documenting both the investigation and corrections to demonstrate intent
  • When to consider self-disclosure
  • Key concerns of self-disclosure, versus simply refunding the money through reversing claims or a check
  • TAKE-AWAY TOOLKIT
    • Sample investigation policy

WHO SHOULD ATTEND?

This informative session is designed for administrators, management executives, owners, and compliance officers. PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.