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DTSTART;TZID=America/Los_Angeles:20260507T073000
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SUMMARY:Spring Intensive 2026
DESCRIPTION:Spring Intensive: Regulatory Update 2026\nBetter Together: Strengthening Care Through Community Partnership\nMay 7–8\, 2026  |  Sheraton Portland Airport Hotel  |  Portland\, Oregon\nJointly hosted by the Oregon Hospice & Palliative Care Association (OHPCA) and the Washington State Hospice & Palliative Care Organization (WSHPCO)\n\n\n\nRegister\n\nShort Schedule (printable)\n\n\n\n\n\n\nDetailed Schedule\n\nHotel & Travel\n\nSponsor / Exhibit\n\nContinuing Education\n\n\n\n\n\nConference Details\nDates: May 7–8\, 2026\nLocation: Sheraton Portland Airport Hotel\, Portland\, Oregon\nHosted by: OHPCA & WSHPCO\nContinuing Education: 10.75 Contact Hours / CEUs (see details below)\n\n\n\n\n\nAbout the Conference\nThe Spring Intensive: Regulatory Update is an annual conference jointly hosted by OHPCA and WSHPCO\, focused on the evolving regulatory landscape shaping hospice and palliative care. As providers continue to navigate ongoing changes related to payment reform\, compliance oversight\, and quality reporting requirements\, the need for accurate information and thoughtful interpretation of regulations remains essential.\nThis year’s program expands that focus by highlighting the important role of community partnership in delivering comprehensive\, person-centered end-of-life care. Better Together: Strengthening Care Through Community Partnership explores how collaboration with organizations and professionals outside of traditional hospice and palliative care can enhance care planning\, broaden available resources\, and better support patients and families throughout the end-of-life journey.\nIn addition to regulatory updates\, the Spring Intensive features perspectives from invited experts whose work intersects with end-of-life care but may fall outside the hospice and palliative care setting. These sessions are designed to help care teams better understand the expertise\, services\, and regulatory considerations that exist beyond their own organizations\, and how intentional collaboration can strengthen communication\, coordination\, and care delivery.\nBy examining how hospice and palliative care providers can work more effectively with community-based partners\, this year’s program offers practical insight into expanding the “menu” of support available to patients and families\, while continuing to meet regulatory expectations and deliver high-quality\, compassionate care.\n\n\n\nRegistration Rates\n\n\n\n\nRegistration Type\n2 Days\n1 Day\nExhibitor Table\n\n\n\n\nOHPCA / WSHPCO Members\n$595 per person\n$350 per person\n$750\n\n\nNon-Members\n$850 per person\n$495 per person\n$1\,500\n\n\n\n\n\nRegister Now\n\n\nSponsor / Exhibit\n\n\n\n\nHotel & Travel\nSheraton Portland Airport Hotel\n8235 NE Airport Way\, Portland\, OR 97220\n|\n\nView on Map\n\nPlease book your group rate for the OHPCA/WSHPCO Spring Intensive at the Sheraton Portland Airport Hotel\, offering a special group rate of $155 per night.\nLast day to book: Extended through Tuesday\, April 28\, 2026\n\nBook the Hotel Room Block\n\n(If the room block appears full\, you may still wish to contact the hotel directly to ask about additional availability.)\n\n\n\nSponsorship Levels\n\nRunway Sponsor — $4\,000\nRunway Sponsors provide core support for the Spring Intensive and help make the conference possible. This level is for sponsors who want a visible presence and an opportunity to briefly introduce themselves and their work to attendees.\nIncludes:\n\n	 Draped exhibitor table\n	 Conference registration for two (2) people\n	 Recognition on the OHPCA and WSHPCO websites\n	 Recognition on Day 1 of the conference\, with a brief opportunity to introduce yourself and your business\n\n\n\nThank you to our Gate Sponsor - MatrixCare\n\n	\n\n	Gate Sponsors support connection and engagement throughout the conference. This level offers a strong exhibitor presence and recognition during a key networking moment.\nIncludes:\n\n	 Draped exhibitor table\n	 Conference registration for two (2) people\n	 Recognition on the OHPCA and WSHPCO websites\n	 Recognition at the Welcome Reception\n\n\n\nWayfinding Sponsor — $2\,000\nWayfinding Sponsors help support the overall conference experience and attendee engagement. This level is a good option for sponsors who want visibility and connection at a more modest level.\nIncludes:\n\n	 Draped exhibitor table\n	 Conference registration for one (1) person\n	 Recognition on the OHPCA and WSHPCO websites\n	 Recognition at the Tuesday luncheon\n\n\nSponsorship support helps strengthen connection\, collaboration\, and shared learning for hospice and palliative care providers across Oregon and Washington.\n\n\n\nTentative Schedule\n\n\nView Detailed Schedule (Session Descriptions & Bios)\n\n\n  \nThursday\, May 7\, 2026\n\n\n\n\n7:45 – 8:30 am\nBreakfast\, Registration/Sign In\n\n\n8:30 – 8:45 am\nWelcome\, Housekeeping\, Announcements\n\n\n8:45 – 9:45 am\nKEYNOTE - A View from the Other Side: Caregiver Perspectives on Hospice; Dr. Ashley Meagher\, MD\, MPH\, FACS\n\n\n9:45 – 10:15 am\nHelping Care Go Well: A Caregiver’s Role in the Hospice Experience; Meg McCauley\, Director of Association Management and IT Manager\, OHPCA & WSHPCO\n\n\n10:15 – 10:45 am\nBreak with Vendors\n\n\n10:45 am – 12:00 pm\nFY 2027 Proposed Hospice Wage Index Rule AND a Chance to Create Comments in Response - Make a Difference Today! Judi Lund Person\, MPH\, CHC\, Lund Person & Associates Hospice Consulting\n\n\n12:00 – 1:00 pm\nLunch\, Visit with Vendors\n\n\n1:00 – 2:00 pm\nHospice Documentation Requirements (via Zoom); Kathy Mersh\, Medicare Part A Provider Outreach & Education Consultant; NGS\, an Elevance Health Company\n\n\n2:00 – 3:00 pm\nEmpowering Clients with Updated Funeral Resource Information; Holly Pruett\, MA\, Funeral Celebrant & Death Doula\, Oregon & Washington Funeral Resources & Education\n\n\n3:00 – 3:15 pm\nBreak with Vendors\n\n\n3:15 – 4:15 pm\nKey Drivers of Hospice Access and Experience; Marc Berg\, Co-Founder & Sarah Cameron\, Principal\, Berg Data Solutions\n\n\n4:15 pm\nAdjournment\n\n\n\n\nSchedule is tentative and subject to change.\n\n  \nFriday\, May 8\, 2026\n\n\n\n\n7:45 – 8:30 am\nBreakfast\, Registration/Sign In\n\n\n8:30 – 8:45 am\nWelcome\, Announcements\n\n\n8:45 – 9:45 am\nPLENARY - Better Together: Community as Intervention in End-of-life Care; Erin Collins\, MN\, RN\, CHPN\, Director of Programs\, The Peaceful Presence Project\n\n\n10:00 – 10:15 am\nBreak with Vendors\n\n\n10:15 – 11:15 am\nPartners In Care Integrated Volunteer Doula Program; Shannon Campbell\, Volunteer Manager\, Partners in Care; Lisa Hurley\, Chief Operating Officer\, Partners in Care\n\n\nClinical Excellence in Action: Surviving an OIG Audit; Lisa Hurley\, Chief Operating Officer\, Kristi Williams\, BSN\, RN\, Quality Manager\, Partners in Care\n\n\n\n11:15 am – 12:15 pm\nBetter QI Leads to Better Outcomes - One Agency's Journey; Greg Pang\, Principal\, MHA\, Greg Pang Consulting\n\n\n12:15 – 1:15 pm\nLunch\, Exhibitor Bingo Drawing\, Vendor Drawings\n\n\n1:15 – 2:15 pm\nHard-Won Lessons in Hospice Care: The HOPE Tool and Responding to Emergencies; Judi Lund Person\, MPH\, CHC\, Lund Person & Associates Hospice Consulting\, Christine Nidd\, CPHQ\, PMP\, MSW\, Manager of Quality & Compliance\, Hospice of the Northwest; Casey Byman\, RN\, BSN\, Hospice Quality Program Manager\, EvergreenHealth; Zoe Diaz\, MBA\, CCO\, Tri-Cities Chaplaincy; Kathryn Bomkamp\, Hospice Quality Manager\, Kaiser Hospice & Palliative Care \n\n\n2:15 – 2:30 pm\nBreak with Vendors\n\n\n2:30 – 3:30 pm\nRegulatory Deep Dive – Up to the Minute Hospice Regulatory Issues; Judi Lund Person\, MPH\, CHC\, Lund Person & Associates Hospice Consulting\n\n\n3:30 pm\nAdjournment – Thanks for your participation\, safe travels!\n\n\n\n\nSchedule is tentative and subject to change.\n\n\n\nContinuing Education\nProvider approved by the California Board of Registered Nursing\, Provider #CEP14488 for 10.75 Contact Hours.\nThis workshop has been approved for 10.75 CEUs by the Washington Chapter\, National Association of Social Workers (NASW) for Licensed Social Workers\, Licensed Marriage & Family Therapists and Licensed Mental Health Counselors. Provider #1975-153.\n\n\n\nCancellation Policy\nSubstitutes are welcome. Full refunds are available if notice is received by April 30\, 2026. No refunds will be granted thereafter.\n\n\n\nQuestions?\nEmail: mccauley@oregonhospice.org\n\n\n\n\n\n\n\n \nErin Collins \, MNE\, RN\, CHPN\, RYTCo-Founder & Director of Programs; NEDA-Proficient End-Of-Life Doula2022 Cambia health Foundation Sojourns Scholar; https://thepeacefulpresenceproject.org/\n\n\n\n\n\n\n \n\n\nAshley Meagher\, MD\, MPH\, FACS\n\n\n\n\n\n\n\n\n \n\nJudi Lund Person\, MPH\, CHCLund Person & Associates Hospice Consulting\n\n\n\n\n\n\nOHPCA EVENTS\n\n\n	No Results Found\n	The page you requested could not be found. Try refining your search\, or use the navigation above to locate the post.
URL:https://oregonhospice.org/event/spring-intensive-2026/
LOCATION:Sheraton Portland Airport Hotel\, 8235 NE Airport Way\, Portland\, OR\, 97220\, United States
ORGANIZER;CN="Meg McCauley":MAILTO:mccauley@oregonhospice.org
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DTSTART;TZID=America/Los_Angeles:20260514T120000
DTEND;TZID=America/Los_Angeles:20260514T133000
DTSTAMP:20260715T173418
CREATED:20260421T170632Z
LAST-MODIFIED:20260421T170632Z
UID:10000102-1778760000-1778765400@oregonhospice.org
SUMMARY:HHWN WEBINAR: Developing Top-Flight Telephone Rapport
DESCRIPTION:REGISTER\nEvery phone call is a critical opportunity to showcase your organization’s professionalism and compassion. This session will teach participants proven communication techniques that enhance caller satisfaction and reinforce your team’s confidence. Learn to sustain these gains with a simple\, peer call coaching program that promotes consistency and accountability year-round. By the end of this webinar\, you will have practical tools to elevate every conversation and strengthen long-term patient relationships. \nKEY WEBINAR TAKEAWAYS\nCreating your organization’s sustainable phone greeting\nLaunching a peer coaching program to sustain excellent telephone practices\nTwo brief yet fun team meetings that will improve telephone skills immediately \nBONUS MATERIALS\nPre-hire assessment tool to evaluate candidates for positions requiring excellent phone skills\nDIY peer coaching program template\nPractical tips for callers who have difficulty hearing \nWEBINAR DETAILS\nExceptional telephone communication is a powerful tool for building patient trust and strengthening your agency’s reputation. In this webinar\, you will discover how every phone interaction is an opportunity to create a lasting positive impression and increase access to care. Learn practical strategies to elevate your team’s communication skills and turn every call into a reflection of your organization’s commitment to outstanding service. \nHow can you sustain the progress gained from attending this webinar? After all\, you cannot observe every telephone call! The solution is a peer coaching program that reinforces agency standards throughout the year. This presentation will demonstrate a simple peer call coaching program you can implement to sustain positive call behaviors and customer satisfaction. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nHome Care\nHome Health\nPalliative Care \nWHO SHOULD ATTEND?\nTeam members involved in the patient and family experience\nCall center managers\nLeaders\nManagers responsible for customer service staff\nTraining managers\nHuman resources personnel\nReferral and intake staff\nAnyone who wants to improve their customer service phone skills \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Susan Keane Baker \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/https-hospice-eewebinarnetwork-com-developing-top-flight-telephone-rapport-the-importance-of-impression-management/
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DTSTART;TZID=America/Los_Angeles:20260514T140000
DTEND;TZID=America/Los_Angeles:20260514T150000
DTSTAMP:20260715T173418
CREATED:20260218T200024Z
LAST-MODIFIED:20260218T200209Z
UID:10000037-1778767200-1778770800@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Volunteer Coordinators Networking
DESCRIPTION:OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Hospice Volunteer Coordinators \nThis group meets the 2nd Thursday of January\, March\, May\, September & November from 2-3p via Zoom. To be added to this networking group\, please call or email Meg McCauley\, 503/890-7027 or mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-volunteer-coordinators-networking/
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