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DTSTART;TZID=America/Los_Angeles:20260519T120000
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UID:10000029-1779192000-1779195600@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Medical Directors Networking
DESCRIPTION:Monthly networking group for Member Hospice Medical Directors. \nThis networking group is for those OHPCA/WSHPCO Member Hospice Medical Directors and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the third Tuesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-medical-directors-networking-5/
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DTSTART;TZID=America/Los_Angeles:20260519T120000
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LAST-MODIFIED:20260421T174150Z
UID:10000104-1779192000-1779195600@oregonhospice.org
SUMMARY:HHWN WEBINAR: Care Doesn't Clock Out: Hospice Support After Hours
DESCRIPTION:REGISTER\nWhen the office closes\, the real measure of your hospice operations begins. After-hours operations define the patient and family experience\, influence staff morale\, and shape compliance performance. In this webinar\, hospice leaders will explore how to strengthen clinical coordination\, reduce burnout\, and maintain quality outcomes across nights\, weekends\, and holidays. Learn how leading organizations manage symptom triage\, staffing models\, documentation standards\, and escalation protocols when resources are stretched. \nKEY WEBINAR TAKEAWAYS\nStrengthen after-hours triage and response processes\nImprove communication between after-hours field team and leadership\nReduce unnecessary visits and avoidable crises\nEnsure compliance while maintaining compassionate care\nGain better visibility and accountability in after-hours operations\nImprove reputation and referral source satisfaction \nWEBINAR DETAILS\nAfter-hours response is where patient experience\, staff satisfaction\, compliance\, and financial performance all intersect. For hospice clinical and operations managers\, managing active staff overnight and on weekends can feel like a constant balancing act — urgent symptom calls\, staffing gaps\, burnout risk\, documentation issues\, and maintaining high-quality care under pressure. \nYou’ll walk away with:\nActionable tools you can implement immediately\nProven best practices from hospice organizations navigating similar challenges\nFrameworks for evaluating your current after-hours performance\nStrategies to align clinical excellence with operational efficiency \nBecause in hospice\, care doesn’t clock out — and neither can your systems. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nHome Care\nHome Health\nPalliative Care \nWHO SHOULD ATTEND?\nOperations and executive director/administrators\nClinical leadership\nManagers\nQuality and compliance teammates\nPhysicians and finance teammates\nAnyone who is invested in the 24/7 quality of care delivery in your organization \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented ByJen Kiehl-Miller\, Hospice Support Specialists \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/https-hospice-eewebinarnetwork-com-care-doesnt-clock-out-hospice-support-after-business-hours/
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