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DTSTART;TZID=America/Los_Angeles:20260616T120000
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SUMMARY:OHPCA/WSHPCO Hospice Medical Directors Networking
DESCRIPTION:Monthly networking group for Member Hospice Medical Directors. \nThis networking group is for those OHPCA/WSHPCO Member Hospice Medical Directors and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the third Tuesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-medical-directors-networking-7/
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DTSTART;TZID=America/Los_Angeles:20260616T120000
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SUMMARY:HHWN WEBINAR: Coaching Challenging Personalities
DESCRIPTION:REGISTER\nDifficult dynamics can be growth opportunities! This session will explore why certain volunteer\, patient\, and team member personalities feel challenging and how perspective\, communication style\, and stress shape behavior. We’ll focus on real-world scenarios that Volunteer Managers face and provide practical strategies for coaching volunteers through conflict\, miscommunication\, and boundary issues. Learn how to respond instead of react\, reframe difficult moments as teachable ones\, and guide volunteers to thrive in their roles while upholding organizational values and a culture of respect. \nKEY WEBINAR TAKEAWAYS\nDifferences between personality styles\, features\, and traits\nDifferentiating between strong emotions\, grief/loss\, and personality responses\nPersonalities as an outward expression of how each individual views the world in which they live\nTwo models that can assist Volunteer Managers and volunteers to work with\, instead of pushing against\, personalities they find challenging\nFour common personality types and specific methods for responding in a more “person-centered” and compassionate manner \nBONUS MATERIALS\nSelf-assessment exercise – “How effective are you with various personality types?”\nDiscussion guide for use with volunteers\n“Highlights list” of four key personalities\nHandout with additional lecture notes and learning links\nList of references and additional resources \nWEBINAR DETAILS\nWhich “personalities” are the most challenging — patients and families\, volunteers\, or team members? The truth is\, whenever humans are involved\, obstacles are inevitable. One of the best ways to navigate them is to understand where people are coming from based on how they see and interact with the world around them. \nThis webinar will focus on common challenges Volunteer Managers face and teach practical strategies for maneuvering skillfully through them. You’ll learn how to serve as a coach and guide\, helping volunteers navigate interpersonal conflicts and thrive in their roles. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice \nWHO SHOULD ATTEND?\nVolunteer managers\nVolunteers\nManagers and senior leadership \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By\nGary Gardia LCSW\, APHSW-C \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hospice-eewebinarnetwork-com-advanced-volunteer-management-series-coaching-challenging-personalities/
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