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DTSTART;TZID=America/Los_Angeles:20260624T120000
DTEND;TZID=America/Los_Angeles:20260624T133000
DTSTAMP:20260624T104031
CREATED:20260520T210536Z
LAST-MODIFIED:20260520T210536Z
UID:10000122-1782302400-1782307800@oregonhospice.org
SUMMARY:HHWN WEBINAR: Alzheimer’s & Dementia Part 2: Specialized Programming for Social Workers & Chaplains
DESCRIPTION:REGISTER\nNow more than ever\, today’s hospice population is in need of dementia-specific psychosocial and spiritual support. This webinar will show social workers and chaplains how to design targeted programs and services for people living with dementia and the circles of support that surround them. We’ll discuss why dementia is now a leading hospice diagnosis and what that shift means for psychosocial and spiritual care roles. Explore practical models for assessing needs\, structuring visits\, engaging families\, and integrating higher levels of support into the plan of care\, so dementia-focused programming is intentional\, consistent\, and person centered. \nKEY WEBINAR TAKEAWAYS\nCommon psychosocial/spiritual needs of people with dementia and members of their circles of support\nHow chaplains/social workers can assist with creating specialized programming and services\nFour specific programs that address psychosocial/spiritual needs of people with dementia and their caregivers \nBONUS MATERIALS\nExercise to assess limitations or deficiencies in services and interventions currently provided\nList of programs and services you can create with a guide for implementation\nAdditional learning opportunities – readings and website links \nWEBINAR DETAILS\nThis webinar is designed to help social workers and chaplains\, and organizations in general\, create specialized programming and services for people with dementia and members of their circles of support. Now that “Alzheimer’s/nervous system disorders/organic psychosis” (dementia-related disorders) has become the top category of diagnosis for hospice beneficiaries\, it is essential that we maximize the roles of social workers and chaplains to assist with the provision of higher levels of care. This webinar will focus on program development to address specific psychosocial/spiritual needs of dementia patients and their families. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nPalliative Care \nWHO SHOULD ATTEND?\nChaplains/spiritual counselors\nSocial workers\nCare team managers\nSenior leadership \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Gary Gardia LCSW\, APHSW-C \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-alzheimers-dementia-part-2-specialized-programming-for-social-workers-chaplains/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260625T120000
DTEND;TZID=America/Los_Angeles:20260625T130000
DTSTAMP:20260624T104031
CREATED:20260520T210752Z
LAST-MODIFIED:20260520T210752Z
UID:10000123-1782388800-1782392400@oregonhospice.org
SUMMARY:HHWN WEBINAR: Calm\, Clear & in Control: The Leader's Guide to Emotional Self-Mastery
DESCRIPTION:REGISTER\nStrong leaders manage themselves before they manage others. Whether leading teams\, navigating difficult conversations\, or striving for personal growth\, mastering self-management is essential for maintaining focus\, confidence\, and emotional stability in today’s fast-paced world. Through interactive discussions\, real-world examples\, and guided exercises\, this enlightening session will be a deep dive into handling our emotions\, behaviors\, and decisions in ways that align with our values and goals. Learn proven strategies to regulate reactions\, maintain motivation\, adapt to change\, and recover from challenges with confidence. \nKEY WEBINAR TAKEAWAYS\nPractical techniques like “Pause\, Breathe\, Choose” to regulate emotional responses and respond with intention instead of reacting impulsively\nAligning daily actions with goals and values to drive consistent performance and build credibility as a leader\nFlexibility and resilience strategies for adapting effectively to change and protecting both results and well-being\nStress management techniques that sustain focus\, decision-making\, and long-term performance under pressure \nBONUS MATERIALS\nKey takeaways\nThe Execution Edge reference sheet \nWEBINAR DETAILS\nWe will explore the multiple competencies that make up effective self-management\, including self-control\, which allows us to regulate impulses and reactions even in challenging situations; goal achievement\, which ensures we stay motivated and disciplined toward long-term success; integrity\, which involves aligning our actions with ethical principles and maintaining trustworthiness; flexibility\, which enables us to adapt to change and remain open to new possibilities; and resilience\, which helps us recover from setbacks and maintain a positive mindset under pressure. Participants will gain insights into practical strategies for strengthening these competencies\, learning how to recognize triggers\, reframe challenges\, and develop healthier responses to stress. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nHome Care\nHome Health\nPalliative Care \nWHO SHOULD ATTEND?\nDirector of operations\nBranch director\nExecutive director\nDirector of marketing\nDirector of sales\nDirector of business development\nMarketing manager\nSales professional\nAccount liaison\nAccount executive\nTeam leader\nDirector of clinical services\nTeam coordinator\nAdmissions director\nAdmissions coordinator\nClinical liaison \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Joanna Pera\, Powered By Pera \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-emotional-intelligence-series-calm-clear-in-control-the-leaders-guide-to-emotional-self-mastery/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260629T120000
DTEND;TZID=America/Los_Angeles:20260629T130000
DTSTAMP:20260624T104031
CREATED:20260520T210926Z
LAST-MODIFIED:20260520T211022Z
UID:10000124-1782734400-1782738000@oregonhospice.org
SUMMARY:HHWN WEBINAR: Historic Marijuana Reclassification: Changes & Implications
DESCRIPTION:REGISTER\nEmpower volunteers to make a meaningful difference in the lives of individuals living with dementia by building targeted\, skill-based programs that elevate care and connection. Dementia-related diagnoses now represent the leading category among hospice beneficiaries and the need for thoughtfully trained and supported volunteers has never been greater. This session will guide you through the process of designing and implementing programming for individuals with Alzheimer’s and other dementias. Learn practical strategies to strengthen volunteer engagement\, enhance quality of life for participants\, and integrate volunteer roles more fully within interdisciplinary care teams. \nKEY WEBINAR TAKEAWAYS\nThe special needs of people with dementia and members of their circles of support\nHow volunteers can assist with specialized programming and services\nFive nonverbal interventions volunteers can utilize to connect “beyond words”\nFour specific programs that can be created utilizing volunteers \nBONUS MATERIALS\nSelf-assessment exercise for volunteers – “My Strengths and My Concerns”\nChecklist to help volunteers feel prepared\nList of programs and services with guide for implementation\nAdditional learning opportunities – readings and website links \nWEBINAR DETAILS\nThis webinar is designed to help Volunteer Managers\, and organizations in general\, create specialized programming and services for people with dementia and members of their circles of support. Now that “Alzheimer’s/nervous system disorders/organic psychosis” (dementia-related disorders) has become the top category of diagnosis for hospice beneficiaries\, it is essential that we maximize the inclusion of skillful volunteers to assist with the provision of higher levels of care. This webinar will focus on developing programs and services with the intention of elevating the role of the volunteer on the team. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nPalliative Care \nWHO SHOULD ATTEND?\nVolunteer managers\nVolunteers\nCare team managers\nSenior leadership \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By\nGary Gardia LCSW\, APHSW-C \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-marijuana-reclassification-changes/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260630T120000
DTEND;TZID=America/Los_Angeles:20260630T133000
DTSTAMP:20260624T104031
CREATED:20260520T211344Z
LAST-MODIFIED:20260520T211344Z
UID:10000125-1782820800-1782826200@oregonhospice.org
SUMMARY:HHWN WEBINAR: The Role of the Social Worker & Chaplain in Pain & Symptom Management
DESCRIPTION:REGISTER\nThe treatment of pain is a truly interdisciplinary responsibility\, not just a medical one. Join this enlightening presentation to explore how social workers and chaplains contribute directly to pain and symptom management by addressing the emotional\, psychosocial\, and spiritual dimensions of suffering within their scopes of practice. We’ll explore the interconnectedness of pain and suffering\, highlight assessment cues that signal deeper distress\, and introduce practical counseling approaches that can ease anxiety\, fear\, and existential pain. Gain concrete skills and language to collaborate with the team\, support patients and families\, and intervene more confidently. \nKEY WEBINAR TAKEAWAYS\nMultidimensionality and inter/transdisciplinary practice and the notion that “We are all responsible for all of the goals of care”\nSkills and interventions social workers and chaplains can utilize to address pain\, symptom management\, and related suffering\nFour theoretical frameworks (and associated interventions) utilizing the principles of research-informed practice\nHow to work with others in the organization to understand our expanded role\, duties\, responsibilities\, and skill sets in an interdisciplinary approach to pain and symptom management \nBONUS MATERIALS\nHandout with additional lecture notes and internet links for expanded learning opportunities\nExtensive list of additional resources for more information on the application of skills to specific situations\nLinks to video demonstrations\nHandout to include a sample “session” utilizing Motivational Interviewing techniques\nA discussion guide for use with fellow team members to assist in teaching about our role in pain and symptom management and addressing concerns \nWEBINAR DETAILS\nWhat?! Social workers and chaplains don’t do pain and symptom management! Actually\, yes they do! As a matter of fact\, from a true interdisciplinary perspective\, we are all responsible for all of the goals on the plan. We do this within our scopes-of-practice of course\, yet chaplains and social workers play a critical role in pain and symptom management specifically as well as addressing suffering in all of its forms. This webinar will provide important information and skills development work related to the psychosocial/spiritual components of pain and symptom management. We will also explore the interconnectedness of pain and suffering and specific counseling approaches we can take to intervene. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice \nWHO SHOULD ATTEND?\nSocial workers\nChaplains/spiritual counselors\nCare team managers\nSenior leadership \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By\nGary Gardia LCSW\, APHSW-C \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-sw-chaplain-series/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260701T120000
DTEND;TZID=America/Los_Angeles:20260701T133000
DTSTAMP:20260624T104031
CREATED:20260618T191926Z
LAST-MODIFIED:20260618T192411Z
UID:10000126-1782907200-1782912600@oregonhospice.org
SUMMARY:HHWN WEBINAR: Hospice 101: Back to the Basics & Key Concepts
DESCRIPTION:REGISTER\nHospice care begins with compassion\, but compliance is what ensures that compassion reaches the right patient at the right time in the right way.\nDo you truly understand the core rules that guide every admission\, level of care decision\, and interdisciplinary action? Step back into the fundamentals and walk away with clarity\, confidence\, and practical insight you can apply immediately. \nKEY WEBINAR TAKEAWAYS\nDetermining eligibility at time of admission and supporting continued eligibility throughout the hospice election\nElements required to support a valid hospice election\, certification\, and recertifications\nJustifying and documenting the four levels of care covered under the Medicare hospice benefit\nRole of the hospice IDG and the hospice Plan of Care\, from referral to discharge \nBONUS MATERIALS\nWebsite links for resources and references \nWEBINAR DETAILS\nHospice care is built on a foundation of compassion\, dignity\, and comfort — but navigating the regulatory requirements can often feel overwhelming. This session will bring the focus back to the essentials\, offering practical insight into the core concepts that drive compliant\, high-quality hospice care. Participants will explore how to accurately determine and support patient eligibility\, understand and apply the four levels of hospice care\, and recognize the critical role of the interdisciplinary group (IDG) from admission through discharge. Whether you’re new to hospice or need a refresher\, this session will help reconnect regulatory requirements to real-world clinical practice. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice \nWHO SHOULD ATTEND?\nAdministrators\nClinical directors\nRNs\, LPNs\nQAPI managers \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Tammy Stewart\, Healthcare Provider Solutions\, Inc. \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-hospice-101-back-to-the-basics-key-concepts/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260707T120000
DTEND;TZID=America/Los_Angeles:20260707T130000
DTSTAMP:20260624T104031
CREATED:20260618T192329Z
LAST-MODIFIED:20260618T192329Z
UID:10000127-1783425600-1783429200@oregonhospice.org
SUMMARY:HHWN WEBINAR: CAHPS Hospice Survey: How to Gauge Improvement in Scores
DESCRIPTION:REGISTER\nAre your clinicians creating meaningful connections or just completing tasks? Your CAHPS hospice scores are a direct reflection of how your patients and caregivers experience your care in their most critical moments. Turn every interaction into a measurable advantage by ensuring your patients and families see and feel the difference in your care. \nKEY WEBINAR TAKEAWAYS\nUpdated measures that will affect CAHPS star ratings\nNew questions added to current version of survey\nHow agency actions affect patient responses\nCompliance requirements to avoid payment reductions \nBONUS MATERIALS\nListing of top-box case mix adjustments for hospice survey\nChecklist of key elements for education on survey questions \nWEBINAR DETAILS\nThe caregiver experience survey is just that\, a survey\, and the lack of response is difficult to combat. But hospices can affect the scores they are getting from the ones that DO respond! Some of the questions that impact the CAHPS Hospice Survey results are directly impacted by the influence your clinicians have on the patients and their caregivers. Are your clinicians treating diagnoses and symptoms or are they treating patients? If your patients believe they are just another Medicare number to you and your staff\, your CAHPS results will reflect that. This session will take you through all the questions that affect the measures and provide best practice advice on ensuring the patient not only feels like a top priority but knows that you are the best hospice provider around. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice \nWHO SHOULD ATTEND?\nHospice field staff\nHospice directors\nHospice administrators\nHospice QA team \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Melinda Gaboury\, Healthcare Provider Solutions\, Inc. \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/https-hospice-eewebinarnetwork-com-cahps-hospice-survey-how-to-gauge-improvement-in-scores/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260708T120000
DTEND;TZID=America/Los_Angeles:20260708T130000
DTSTAMP:20260624T104031
CREATED:20260217T213257Z
LAST-MODIFIED:20260217T214316Z
UID:10000020-1783512000-1783515600@oregonhospice.org
SUMMARY:QAPI/Regulatory Networking Group
DESCRIPTION:Monthly networking group for Provider Members with QAPI/Regulatory responsibilities within their hospice program. \nThis networking group is for those Provider Members with QAPI/Regulatory responsibilities within their hospice program and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the second Wednesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/qapi-regulatory-networking-group-7/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260708T120000
DTEND;TZID=America/Los_Angeles:20260708T133000
DTSTAMP:20260624T104031
CREATED:20260618T192815Z
LAST-MODIFIED:20260618T192815Z
UID:10000128-1783512000-1783517400@oregonhospice.org
SUMMARY:HHWN WEBINAR: IDG & the Plan of Care (POC): A Hospice Requirement & Survey Dilemma
DESCRIPTION:REGISTER\n\n\nWhen surveyors and auditors zero in on your hospice program\, the IDG and Plan of Care are often where risk is uncovered. Are you confident your documentation tells the full\, compliant story of patient care? Walk away with a clear\, practical framework to strengthen your IDG process\, ensure POC compliance\, and reduce your risk of deficiencies and costly Medicare recoupment. \nKEY WEBINAR TAKEAWAYS\nHow to conduct an effective IDG that supports the hospice process and updates the POC\nKey risk areas for POC survey deficiencies and how to avoid them\nIDG and POC best practices \nBONUS MATERIALS\nMLN fact sheet: Creating an Effective Hospice Plan of Care\nMedicare Benefit Policy Manual\, Chapter 9 – Hospice\nHospice denial fact sheet: 5PC09: Plan of Care\nHospice Documentation Audit Checklist \nWEBINAR DETAILS\nThe IDG and Plan of Care remains a key area of focus and challenge for agencies both with surveys and financial audits. Currently\, many hospice agencies are under increased scrutiny and oversight with requests for additional documentation review that includes both IDG and POC documentation. This presentation will provide a step-by-step guide on how to conduct an effective IDG\, including documentation to meet the Plan of Care requirement. We will review all aspects of incorporating assessments\, patient visits (both routine and PRN)\, care coordination\, and changes of condition into the Plan of Care. Updating and reviewing the POC per the regulations and what team members should be involved will also be covered. This is an excellent opportunity for nurses new to hospice\, clinical supervision\, and/or leadership to learn how to avoid the pitfalls of survey deficiencies and recoupment of Medicare dollars. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nPalliative Care \nWHO SHOULD ATTEND?\nAdministrators\nCore hospice team members – medical directors\, social worker\, spiritual counselors\, nursing staff\nDirectors of patient care services\nDirectors of clinical services\nNursing supervisors\, managers\, case managers\nField staff \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Kathy Ahearn\, ALECC\, Inc. \n\n\nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/idg-the-plan-of-care-poc-a-hospice-requirement-survey-dilemma/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260709T120000
DTEND;TZID=America/Los_Angeles:20260709T133000
DTSTAMP:20260624T104031
CREATED:20260618T193040Z
LAST-MODIFIED:20260618T193040Z
UID:10000129-1783598400-1783603800@oregonhospice.org
SUMMARY:HHWN WEBINAR: Reading Between the Lines: Unpacking Patient Defense Mechanisms in Serious Illness Care
DESCRIPTION:REGISTER\nWhen patients resist\, deflect\, or shut down\, they are not being difficult. They are protecting themselves. Learn how to recognize the hidden language of defense mechanisms and respond in ways that build trust\, reduce distress\, and improve care. Strengthen your clinical insight and transform challenging interactions into meaningful connection by learning to read what is not being said. \nKEY WEBINAR TAKEAWAYS\nThe functional purpose of defense mechanisms people may use when dealing with the stress of illness.\nInterpreting behavior as a reflection of best coping styles and identifying when a patient’s defenses may be interfering with care\nOur own biases in interpreting coping and defense styles\nStrategies for respecting defenses while supporting various coping styles \nBONUS MATERIALS\nExamples of defense mechanisms and how these may present in practice\nSuggestions of strategies to help patients cope with distress that work in tandem with their natural defenses – including suggestion talking points \nWEBINAR DETAILS\nDefense mechanisms are used by all of us to help mitigate the threat of distress\, anxiety\, fear\, and unease. Having a basic understanding of how these defenses function and benefit our patients (and ourselves) expands our clinical ability to best support people through challenging times. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nHome Care\nHome Health\nPalliative Care \nWHO SHOULD ATTEND?\nClinicians including RNs\, MDs\, and CNAs in any setting\nAdministrators \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Vickie Leff \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/reading-between-the-lines-unpacking-patient-defense-mechanisms-in-serious-illness-care/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260709T140000
DTEND;TZID=America/Los_Angeles:20260709T150000
DTSTAMP:20260624T104031
CREATED:20260218T200308Z
LAST-MODIFIED:20260218T200308Z
UID:10000039-1783605600-1783609200@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Volunteer Coordinators Networking
DESCRIPTION:OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Hospice Volunteer Coordinators \nThis group meets the 2nd Thursday of January\, March\, May\, September & November from 2-3p via Zoom. To be added to this networking group\, please call or email Meg McCauley\, 503/890-7027 or mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-volunteer-coordinators-networking-3/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260713T120000
DTEND;TZID=America/Los_Angeles:20260713T130000
DTSTAMP:20260624T104031
CREATED:20260618T193302Z
LAST-MODIFIED:20260618T193302Z
UID:10000130-1783944000-1783947600@oregonhospice.org
SUMMARY:HHWN WEBINAR: The High Producer’s Paradox: Managing Top Performers Who Deliver Results but Resist Direction
DESCRIPTION:REGISTER\nWhat if your top performer is also your biggest leadership risk? When results look strong\, it is easy to ignore the behaviors quietly damaging your team — but the cost of that silence adds up fast. It is time to redefine success\, hold every performer accountable\, and lead with the clarity your culture depends on — because what you tolerate today is shaping who stays\, who leaves\, and what your team becomes. \nKEY WEBINAR TAKEAWAYS\nThe high performer paradox: recognizing behaviors that signal misalignment between results and team impact\nRedefining performance standards to include not just results\, but behavior and contribution to team culture\nA structured approach to accountability conversations that addresses behavior without escalating conflict\nLeadership practices that eliminate exceptions\, reinforce expectations\, and protect team engagement and trust \nBONUS MATERIALS\nHigh Performer Accountability Framework (quick-use guide)\nThe Leadership Reality Check: What are you tolerating? (self-audit tool) \nWEBINAR DETAILS\nHigh performers drive results — but what happens when their behavior starts to erode the very team they are meant to elevate? In this compelling and highly practical webinar\, we’ll explore the leadership dilemma of managing the top producer who consistently delivers numbers while quietly disrupting culture\, collaboration\, and trust. Through real-world insight and immediately applicable strategies\, you’ll learn how to move beyond performance-only thinking and redefine what true success looks like on your team. \nYou’ll uncover the hidden organizational costs of overlooking behavior\, including disengagement\, loss of top talent\, and diminished leadership credibility. More importantly\, you’ll gain clear\, actionable techniques to address challenging behaviors directly\, hold even your highest performers accountable\, and restore consistency across your team. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nHome Care\nHome Health\nPalliative Care \nWHO SHOULD ATTEND?\nSales manager\nDirector of sales\nBusiness development manager\nRegional sales manager\nDirector of operations\nExecutive director\nOperations manager \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Joanna Pera\, Powered By Pera \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/the-high-producers-paradox-managing-top-performers-who-deliver-results-but-resist-direction/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260714T120000
DTEND;TZID=America/Los_Angeles:20260714T133000
DTSTAMP:20260624T104031
CREATED:20260618T193550Z
LAST-MODIFIED:20260618T193550Z
UID:10000131-1784030400-1784035800@oregonhospice.org
SUMMARY:HHWN WEBINAR: The HOPE Tool Part 1 (of 3): General Conventions\, Submission Requirements & Meeting the Compliance Threshold
DESCRIPTION:REGISTER\nAre your HOPE Tool submissions truly compliant or just close enough to pass? Build the confidence to submit clean\, accurate data every time and meet compliance thresholds without second guessing your process. \nKEY WEBINAR TAKEAWAYS\nHOPE general conventions and data collection rules\nRequired HOPE assessment timepoints and submission expectations\nCMS compliance thresholds and reporting requirements\nBest practices to ensure accurate and complete HOPE documentation \nBONUS MATERIALS\nWebsite links for resources \nWEBINAR DETAILS\nAre you confident that your HOPE Tool submissions meet all required standards and compliance thresholds? Join us for this comprehensive webinar designed to strengthen your foundation in HOPE reporting. This session will walk through key general conventions and clarify the rules that guide accurate and consistent data submission. Attendees will gain a better understanding of submission requirements\, including timelines\, expectations\, and common challenges to avoid. We’ll also break down what it takes to meet compliance thresholds and how to ensure your data passes validation successfully. Whether you’re new to the HOPE Tool or looking to refine your process\, this session will equip you with the knowledge needed for confident\, compliant reporting. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice \nWHO SHOULD ATTEND?\nAdministrators\nClinical directors\nNursing staff\nQAPI managers \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Tammy Stewart\, Healthcare Provider Solutions\, Inc. \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/the-hope-tool-part-1-general-conventions-submission-requirements-meeting-the-compliance-threshold/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260714T150000
DTEND;TZID=America/Los_Angeles:20260714T160000
DTSTAMP:20260624T104031
CREATED:20260218T194304Z
LAST-MODIFIED:20260218T194304Z
UID:10000026-1784041200-1784044800@oregonhospice.org
SUMMARY:OHPCA + WSHPCO Inpatient Directors/Managers Networking Meeting
DESCRIPTION:OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Inpatient Hospice Directors\, Managers \nThis group meets the 2nd Tuesday of January\, March\, May\, September & November from 3-4p via Zoom. To be added to this networking group\, please call or email Meg McCauley\, 503/890-7027 or mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-inpatient-directors-managers-networking-meeting-3/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260715T120000
DTEND;TZID=America/Los_Angeles:20260715T130000
DTSTAMP:20260624T104031
CREATED:20260618T193750Z
LAST-MODIFIED:20260618T193750Z
UID:10000132-1784116800-1784120400@oregonhospice.org
SUMMARY:HHWN WEBINAR: Hospice Levels of Care: Compliance Qualifications & Documentation
DESCRIPTION:REGISTER\nAre your hospice level of care decisions audit-ready or putting your reimbursement at risk without you realizing it? Join this expert presentation to gain the clarity and documentation strategies you need to defend every level of care decision and prevent costly Medicare downcoding. \nKEY WEBINAR TAKEAWAYS\nUnderstanding the four hospice levels of care\nClinical documentation required to support the four hospice levels of care\nWhen different levels of care are appropriate\nInappropriate use of levels of care \nBONUS MATERIALS\nHospice denial fact sheet: 5PM02 and 5PX03 (Medical Necessity and Technical)\nHospice Documentation Checklist Tool\nHospice GIP Audit Tool – Palmetto \nWEBINAR DETAILS\nImminence for death does not warrant a change in the level of care. In this presentation we will break down the four hospice levels of care. What constitutes a change in the level of care and the process involved? The who\, what\, when\, and how of the regulations\, and necessary documentation required will be outlined step by step. A focus on general inpatient and continuous care will be presented to help agencies understand the process they must follow. The intent is to help hospice providers avoid Medicare downcoding and claim adjustments to RHC should a provider undergo Medical Audit Review\, including understanding the proper use of GIP and CHC. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice \nWHO SHOULD ATTEND?\nAdministrators/CFO\nMedical directors and hospice team physicians\nDOPCS and director of clinical services\nHospice clinical managers\, supervisors\nHospice core team members – social work\, counseling\nIntake\, marketing\, sales\, business development \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Kathy Ahearn\, ALECC\, Inc. \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hospice-levels-of-care-compliance-qualifications-documentation/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260716T120000
DTEND;TZID=America/Los_Angeles:20260716T130000
DTSTAMP:20260624T104031
CREATED:20260618T193953Z
LAST-MODIFIED:20260618T193953Z
UID:10000133-1784203200-1784206800@oregonhospice.org
SUMMARY:HHWN WEBINAR: Veterans\, PTSD & Trauma-Informed Care Counseling
DESCRIPTION:REGISTER\nWhat if the most important conversation a veteran has at the end of life is one we are not fully prepared to guide? Join us to strengthen your trauma-informed counseling skills and help veterans and their families find meaning\, dignity\, and peace at the end of life. \nKEY WEBINAR TAKEAWAYS\nThe importance of conducting a resilience assessment\n“Scope of practice” as it applies to counseling\nUtilizing the Meaning Model as a counseling format guide\nWhat it means to prioritize mental health for veterans\nApplying principles of trauma-informed care especially when features of PTSD or past trauma are present\nFive potential “special” needs with associated interventions \nBONUS MATERIALS\nSelf-assessment exercise\nDiscussion guide for team involvement\nHandout with additional lecture notes\nLinks for continued learning opportunities \nWEBINAR DETAILS\nAs social workers\, chaplains\, and spiritual care counselors\, we need to be knowledgeable and skillful in our work with veterans now at the end of their lives. In the medical world we hear people say that “children cannot be treated as small adults” and likewise\, it is important to recognize the unique experiences and needs of our veterans. In this webinar we will explore ways to assist veterans and members of their circles of support to find meaning in life\, dying and trauma\, as well as learn specific counseling skills that are essential as we provide a more clinical and focused approach to trauma-informed care. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nHome Care\nHome Health\nPalliative Care \nWHO SHOULD ATTEND?\nSocial workers\nChaplains/Spiritual care counselors\nBereavement professionals \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Gary Gardia LCSW\, APHSW-C \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/veterans-ptsd-trauma-informed-care-counseling/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260721T120000
DTEND;TZID=America/Los_Angeles:20260721T130000
DTSTAMP:20260624T104031
CREATED:20260218T195031Z
LAST-MODIFIED:20260218T195031Z
UID:10000031-1784635200-1784638800@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Medical Directors Networking
DESCRIPTION:Monthly networking group for Member Hospice Medical Directors. \nThis networking group is for those OHPCA/WSHPCO Member Hospice Medical Directors and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the third Tuesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-medical-directors-networking-8/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260721T120000
DTEND;TZID=America/Los_Angeles:20260721T133000
DTSTAMP:20260624T104031
CREATED:20260618T194151Z
LAST-MODIFIED:20260618T194151Z
UID:10000134-1784635200-1784640600@oregonhospice.org
SUMMARY:HHWN WEBINAR: "No Wrong Way to Grieve": Is That Even True? How to Respond & Intervene Effectively
DESCRIPTION:REGISTER\nWhat if some of the most common things we say about grief are not helping at all and may even be getting in the way of real support? Challenge what you think you know about grief\, uncover the truth behind common hospice myths\, and walk away with practical\, compassionate ways to respond when there are no easy answers. \nKEY WEBINAR TAKEAWAYS\nCommon hospice myths such as “He waited for you to leave the room to die in order to spare you that pain”\, “Hearing is the last sense to go”\, “There is no wrong way to grieve”\, and others\nThe “righting reflex”: what drives us to want to fix the unfixable\nHow to find balance between being supportive and at the same time accurate in the messages we deliver\nSome potential consequences of delivering messages that are inaccurate or misleading\nWhat does it mean to have an “evidence-based practice” grounded in rigorous/critical thinking? \nBONUS MATERIALS\nAn assessment tool to use individually\, with teams\, and organizationally\nA guide for utilizing and teaching critical thinking\nDiscussion guide for use with teams\nHandout with additional lecture notes\nLinks for additional reading and learning opportunities \nWEBINAR DETAILS\nIs what we say to patients\, families\, and our communities even true or are we intervening based on hand-me-down information? In other words\, “I say it because others say it and it sounds like it should be true”. In many situations we want to help people find answers to questions that really have no answers. Over the years\, many hospice urban myths have been created and passed along so many times that they begin to feel as if they are actually true…or based in truth to some degree. In this webinar we will take a look at many of these myths and ask the question “Is this really true?” We will then explore better ways to support people when life events feel “unfair” or hopeless. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nHome Care\nHome Health\nPalliative Care \nWHO SHOULD ATTEND?\nAll members patient/family care IDTs\nBereavement professionals\nDirectors of patient care teams \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Gary Gardia LCSW\, APHSW-C \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/no-wrong-way-to-grieve-is-that-even-true-how-to-respond-intervene-effectively/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260722T120000
DTEND;TZID=America/Los_Angeles:20260722T130000
DTSTAMP:20260624T104031
CREATED:20260618T194355Z
LAST-MODIFIED:20260618T194355Z
UID:10000135-1784721600-1784725200@oregonhospice.org
SUMMARY:HHWN WEBINAR: Beyond the Mask: Conquering Imposter Syndrome in Professional Life
DESCRIPTION:REGISTER\nWhat if your biggest professional barrier is not your skill set\, but the voice in your head telling you it is not enough? Stop questioning your seat at the table and start owning it with confidence\, clarity\, and measurable impact. \nKEY WEBINAR TAKEAWAYS\nIdentify and interrupt imposter patterns in real time\nRecognize and disrupt personal triggers\, thought distortions\, and behavioral habits that undermine confidence\nReframe self-doubt into confident\, performance-driven thinking\nReplace limiting internal narratives with practical\, high-impact mindset shifts that support faster decisions\, stronger presence\, and measurable results\nApply proven tools to build and sustain confidence daily\nUtilize techniques such as evidence tracking\, inner critic management\, and the “Fraud Filter” to reinforce self-belief and consistency under pressure\nIncrease visibility\, influence\, and leadership impact\nConfidently communicate value\, speak up in high-stakes situations\, and pursue opportunities without hesitation \nBONUS MATERIALS\nKey concepts reference sheet\nTechniques to manage imposter syndrome \nWEBINAR DETAILS\nStep into a powerful\, perspective-shifting experience designed for high-achieving professionals who look successful on the outside but quietly question whether they truly belong. This presentation will expose the hidden patterns driving self-doubt\, hesitation\, and overperformance\, while delivering practical\, results-driven strategies to reclaim confidence and accelerate professional growth. Grounded in research and real-world leadership scenarios\, the session will move beyond awareness into action\, equipping participants to recognize common triggers\, understand the measurable business impact of imposter thinking\, and implement proven tools to reframe internal narratives\, strengthen decision-making\, and increase visibility. \nWith up to 70% of professionals experiencing imposter syndrome at some point\, this is no longer a personal challenge\, it’s a performance and leadership imperative. Attendees will walk away with immediately applicable techniques to manage their inner critic\, confidently own their achievements\, and lead themselves and others with clarity\, conviction\, and influence — because confidence is not a personality trait\, it’s a strategic advantage. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nHome Care\nHome Health\nPalliative Care \nWHO SHOULD ATTEND?\nHigh achievers!\nDirector of sales\nSales managers\nOperations leaders\nDirector of operations\nArea VPs of operations\nArea VPs of sales\nExecutive directors\nClinical managers\nSales professionals \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Joanna Pera\, Powered By Pera \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/beyond-the-mask-conquering-imposter-syndrome-in-professional-life/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260723T120000
DTEND;TZID=America/Los_Angeles:20260723T133000
DTSTAMP:20260624T104031
CREATED:20260618T194643Z
LAST-MODIFIED:20260618T194643Z
UID:10000136-1784808000-1784813400@oregonhospice.org
SUMMARY:HHWN WEBINAR: Mobile Device Risks\, Records & Rules: Using Policy to Manage Compliance
DESCRIPTION:REGISTER\n\n\nMobile devices have become the front line of healthcare communication and one of the fastest ways to trigger a HIPAA breach\, lawsuit\, or regulatory penalty. Learn how to turn mobile risk into controlled\, compliant communication with policies that protect your organization\, your staff\, and your patients. \nKEY WEBINAR TAKEAWAYS\nBest practices-based mobile device policy and procedures for managing risks\, records\, and rules\n2026 HIPAA updates and FCC guidelines governing texting and talking\nHow to safeguard EPHI and business records produced by mobile devices\nEnsuring AI-generated text messages comply with HIPAA and the law\nCommunicating compliantly with peers\, patients\, and family members \nBONUS MATERIALS\nMobile Device Rules: Guidelines for Creating Effective Mobile Device Policy\nRecords Retention Rules: Best Practices for Preserving\, Protecting\, Producing & Purging E-Business Records\nAI Rules: Guidelines for Creating Effective AI Policy & Procedures\nBusiness Writing in the Age of AI: Dos & Don’ts for ChatGPT & Other AI Writing Tools \nWEBINAR DETAILS\nMobile device use has grown riskier\, thanks to remote work and AI. Away from the watchful eyes of management\, remote workers sometimes play fast-and-loose with mobile conversations and content. Those using ChatGPT to generate text messages risk exposing EPHI\, breaching privacy\, and triggering legal claims and HIPAA fines. The courts and HIPAA require healthcare companies to preserve and protect PHI and business records. \nYou also must: (1) Adhere to 2026 HIPAA Privacy and Security Rule updates; (2) obey FCC call and text guidelines; (3) ensure calls and texts with peers\, patients\, and families are HIPAA-compliant; and (4) manage conversations and content created\, transmitted\, posted\, retained\, and deleted via mobile devices. Failure to do so could result in workplace lawsuits\, HIPAA fines\, disgruntled patients\, frustrated families\, and lost revenues. Attend this program to learn how best practices-based mobile device policy (coupled with records retention rules and AI guidelines) can help reduce legal risks\, increase HIPAA compliance\, and enhance mobile calls\, conversations\, and communications. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nHome Care\nHome Health\nPalliative Care \nWHO SHOULD ATTEND?\nLegal and compliance\nRecords management\nHR\, recruitment\, and training\nIT\nManagers and administrators\nAnyone who conducts business via mobile devices \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Nancy Flynn\, The ePolicy Institute™\, Business Writing Institute™ & Marijuana Policy Institute™ \n\n\nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/mobile-device-risks-records-rules-using-policy-to-manage-compliance/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260728T120000
DTEND;TZID=America/Los_Angeles:20260728T133000
DTSTAMP:20260624T104031
CREATED:20260618T194828Z
LAST-MODIFIED:20260618T194828Z
UID:10000137-1785240000-1785245400@oregonhospice.org
SUMMARY:HHWN WEBINAR: World-Class Service Excellence: 90 Ideas in 90 Minutes
DESCRIPTION:REGISTER\n90 ideas. 90 minutes. Zero wasted time. Turn every patient interaction into a moment that builds trust\, reduces stress\, and sets your organization apart. Stop hoping for better experiences and start engineering them. Attend this inspirational session and leave with proven strategies your team can use immediately. \nKEY WEBINAR TAKEAWAYS\nPractical strategies for shared decision making with patients and families\nRecognition practices that energize staff and elevate the care experience\nConcrete tools for fostering continuous learning and sustainable staff engagement\nPractical techniques for memorable care experiences \nBONUS MATERIALS\nHire for Kindness resource\nTwenty phrases that convey empathy\nMicro-affirmations that build a better workplace culture \nWEBINAR DETAILS\nThis fast-paced\, idea-rich session will deliver 90 real-world concepts and strategies in 90 minutes\, organized around six essential elements of an exceptional patient-focused culture. Elements of the webinar will include: making powerful first impressions during intake and admission; setting expectations to increase patient and family understanding; building trust; responding with empathy in emotionally charged moments; contributing to a culture of continuous learning; and engaging staff as the heart of every service excellence initiative. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nHome Care\nHome Health\nPalliative Care \nWHO SHOULD ATTEND?\nClinical leaders and managers who want to strengthen the connection between compassionate care delivery and measurable service excellence outcomes\nIntake and admissions staff who want to make a powerful first impression that builds trust from the very first contact\nExecutive directors and administrators who want their organizations to be recognized as always providing exceptional service \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Susan Keane Baker \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/world-class-service-excellence-90-ideas-in-90-minutes/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260729T120000
DTEND;TZID=America/Los_Angeles:20260729T140000
DTSTAMP:20260624T104031
CREATED:20260618T195022Z
LAST-MODIFIED:20260618T195022Z
UID:10000138-1785326400-1785333600@oregonhospice.org
SUMMARY:HHWN WEBINAR: Hospice Live Discharges: The Who\, What\, When & How
DESCRIPTION:REGISTER\nLive discharges are not just an operational detail. They are a closely watched Medicare signal that can directly impact your payments\, your quality scores\, and your agency’s standing. Do you know if your current processes would hold up under scrutiny? Join this presentation to receive a clear\, compliant roadmap for all five allowable live discharges. \nKEY WEBINAR TAKEAWAYS\nThe five allowable hospice live discharges per the Conditions of Participation\nMonitoring provider live discharge patterns and trends\, including how agencies’ live discharges are monitored by CMS\nWhere to obtain agency live discharge information (reporting)\nBenefits of a hospice live discharge process and which team members should be involved in best practices\nChanges you can make to improve your agency’s hospice live discharge process\nWho is at risk for a higher percentage of hospice live discharges? \nBONUS MATERIALS\nHospice Live Discharges Audit Tool\nCMS Hospice Monitoring Report – April 2026 \nWEBINAR DETAILS\nMedicare anticipates that each hospice provider will experience live discharges\, and monitors providers’ percentage of live discharges closely. This can constitute a reason for suspension of Medicare payments when providers experience greater than average percentages of hospice live discharges. \nThere are five allowable live discharges within the Medicare hospice benefit. In this presentation we will walk through each of them — the requirements\, documentation\, and process each provider must follow. Hospice provider quality scores plus additional reports reflect live discharges; therefore\, it is imperative to understand how you are monitored in order to implement best practices with the live discharge process. Best practices\, reviewing trends\, reports\, avoiding “risky” admissions\, and how to improve overall agency quality standings will be addressed. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice \nWHO SHOULD ATTEND?\nAdministrators\nMedical directors and hospice team physicians\nDirectors of patient care services/Directors of clinical services\nClinical management/hospice supervisors\nQA Directors/education directors\nHospice case managers and field staff RNs\nSocial work/counseling services\nIntake coordinators – hospice admission nurses \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Kathy Ahearn\, ALECC\, Inc. \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-hospice-live-discharges-the-who-what-when-how/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260730T120000
DTEND;TZID=America/Los_Angeles:20260730T133000
DTSTAMP:20260624T104031
CREATED:20260618T195218Z
LAST-MODIFIED:20260618T195257Z
UID:10000139-1785412800-1785418200@oregonhospice.org
SUMMARY:HHWN WEBINAR: The HOPE Tool Part 2 (of 3): Driving the Plan & Quality of Care
DESCRIPTION:REGISTER\nAre your assessments truly driving better patient outcomes or just checking a box? Learn how to turn HOPE data into actionable care plans that elevate quality and compliance. \nKEY WEBINAR TAKEAWAYS\nTranslating HOPE findings into an individualized plan of care\nIncorporating HOPE data into IDG decision-making and care coordination\nUsing HOPE to monitor symptom management and patient outcomes\nStrengthening documentation to support quality care and survey readiness \nBONUS MATERIALS\nWebsite links \nWEBINAR DETAILS\nHow does the HOPE Tool support better care planning and improved patient outcomes? This session will explore how accurate and timely HOPE documentation directly influences individualized care plans and overall quality of care. Attendees will learn how to translate assessment data into meaningful actions that support patient needs\, regulatory expectations\, and quality measures. We’ll also highlight best practices for using HOPE data to identify gaps\, improve coordination\, and drive better outcomes. Whether you’re involved in assessment\, care planning\, or quality oversight\, this session will provide valuable strategies to elevate your approach. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice \nWHO SHOULD ATTEND?\nAdministrators\nClinical directors\nNursing staff\nQAPI managers \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Tammy Stewart\, Healthcare Provider Solutions\, Inc. \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-the-hope-tool-part-2-of-3-driving-the-plan-quality-of-care/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260812T120000
DTEND;TZID=America/Los_Angeles:20260812T130000
DTSTAMP:20260624T104031
CREATED:20260217T214353Z
LAST-MODIFIED:20260217T214353Z
UID:10000021-1786536000-1786539600@oregonhospice.org
SUMMARY:QAPI/Regulatory Networking Group
DESCRIPTION:Monthly networking group for Provider Members with QAPI/Regulatory responsibilities within their hospice program. \nThis networking group is for those Provider Members with QAPI/Regulatory responsibilities within their hospice program and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the second Wednesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/qapi-regulatory-networking-group-8/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260813T140000
DTEND;TZID=America/Los_Angeles:20260813T150000
DTSTAMP:20260624T104031
CREATED:20260218T201013Z
LAST-MODIFIED:20260218T201013Z
UID:10000045-1786629600-1786633200@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Bereavement Coordinators Networking
DESCRIPTION:OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Hospice Bereavement Coordinators \nThis group meets the 2nd Thursday of February\, April\, June\, August\, October & December from 2-3p via Zoom. To be added to this networking group\, please call or email Meg McCauley\, 503/890-7027 or mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-bereavement-coordinators-networking-4/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260818T120000
DTEND;TZID=America/Los_Angeles:20260818T130000
DTSTAMP:20260624T104031
CREATED:20260218T195119Z
LAST-MODIFIED:20260218T195119Z
UID:10000032-1787054400-1787058000@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Medical Directors Networking
DESCRIPTION:Monthly networking group for Member Hospice Medical Directors. \nThis networking group is for those OHPCA/WSHPCO Member Hospice Medical Directors and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the third Tuesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-medical-directors-networking-9/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260908T150000
DTEND;TZID=America/Los_Angeles:20260908T160000
DTSTAMP:20260624T104031
CREATED:20260218T194402Z
LAST-MODIFIED:20260218T194402Z
UID:10000027-1788879600-1788883200@oregonhospice.org
SUMMARY:OHPCA + WSHPCO Inpatient Directors/Managers Networking Meeting
DESCRIPTION:OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Inpatient Hospice Directors\, Managers \nThis group meets the 2nd Tuesday of January\, March\, May\, September & November from 3-4p via Zoom. To be added to this networking group\, please call or email Meg McCauley\, 503/890-7027 or mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-inpatient-directors-managers-networking-meeting-4/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260909T120000
DTEND;TZID=America/Los_Angeles:20260909T130000
DTSTAMP:20260624T104031
CREATED:20260217T214450Z
LAST-MODIFIED:20260217T214450Z
UID:10000022-1788955200-1788958800@oregonhospice.org
SUMMARY:QAPI/Regulatory Networking Group
DESCRIPTION:Monthly networking group for Provider Members with QAPI/Regulatory responsibilities within their hospice program. \nThis networking group is for those Provider Members with QAPI/Regulatory responsibilities within their hospice program and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the second Wednesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/qapi-regulatory-networking-group-9/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260910T140000
DTEND;TZID=America/Los_Angeles:20260910T150000
DTSTAMP:20260624T104031
CREATED:20260218T200400Z
LAST-MODIFIED:20260218T200400Z
UID:10000040-1789048800-1789052400@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Volunteer Coordinators Networking
DESCRIPTION:OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Hospice Volunteer Coordinators \nThis group meets the 2nd Thursday of January\, March\, May\, September & November from 2-3p via Zoom. To be added to this networking group\, please call or email Meg McCauley\, 503/890-7027 or mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-volunteer-coordinators-networking-4/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260915T120000
DTEND;TZID=America/Los_Angeles:20260915T130000
DTSTAMP:20260624T104031
CREATED:20260218T195213Z
LAST-MODIFIED:20260218T195213Z
UID:10000033-1789473600-1789477200@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Medical Directors Networking
DESCRIPTION:Monthly networking group for Member Hospice Medical Directors. \nThis networking group is for those OHPCA/WSHPCO Member Hospice Medical Directors and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the third Tuesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-medical-directors-networking-10/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260916T110000
DTEND;TZID=America/Los_Angeles:20260916T114500
DTSTAMP:20260624T104031
CREATED:20260313T190745Z
LAST-MODIFIED:20260313T191440Z
UID:10000073-1789556400-1789559100@oregonhospice.org
SUMMARY:OHPCA Board Finance Subcommittee Meeting
DESCRIPTION:This Zoom meeting is held the following Wednesdays from 11-11:45a: 5/20/26\, 9/16/26\, 12/2/26. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-board-finance-subcommittee-meeting-3/
END:VEVENT
END:VCALENDAR