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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260310T150000
DTEND;TZID=America/Los_Angeles:20260310T160000
DTSTAMP:20260425T191907
CREATED:20251223T080436Z
LAST-MODIFIED:20260309T224931Z
UID:10000007-1773154800-1773158400@oregonhospice.org
SUMMARY:OHPCA + WSHPCO Inpatient Directors/Managers Networking Meeting
DESCRIPTION:OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Inpatient Hospice Directors\, Managers \nThis group meets the 2nd Tuesday of January\, March\, May\, September & November from 3-4p via Zoom. The March meeting will be held 3/17 instead of 3/10 from 3-4p. \nTo be added to this networking group\, please call or email Meg McCauley\, 503/890-7027 or mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-inpatient-directors-managers-networking-meeting/
CATEGORIES:Zoom
ORGANIZER;CN="Barb Hansen":MAILTO:hansen@oregonhospice.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260311T120000
DTEND;TZID=America/Los_Angeles:20260311T130000
DTSTAMP:20260425T191907
CREATED:20260224T221448Z
LAST-MODIFIED:20260224T221511Z
UID:10000057-1773230400-1773234000@oregonhospice.org
SUMMARY:Driving Growth & Quality Through Family Caregiver Communication
DESCRIPTION:Driving Growth & Quality Through Family Caregiver Communication\n\n\n\n\nDespite the vital role that family caregivers play in patient outcomes and experience\, as well as agency growth\, many organizations still depend on fragmented and reactive communication.\n\nJoin this practical webinar to learn how leading hospice\, home health\, and palliative care agencies transform caregiver engagement into a measurable advantage. Discover how modernizing caregiver communication strengthens both quality and growth while supporting staff capacity. Family connection is not an afterthought — it is a strategic priority.\nKEY WEBINAR TAKEAWAYS\n\n\nA clear framework for engaging family caregivers across the care continuum — from admission through discharge and bereavement\nPractical strategies to use caregiver communication to increase CAHPS response rates and improve scores\nReal-world examples of how agencies are operationalizing family engagement without adding burden to staff\nInsight into how family feedback and communication can directly support growth\, reputation\, and quality outcomes\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nA family caregiver communication checklist (from admission through post-death follow-up)\nA sample family engagement workflow aligned with hospice and home health operations\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\nFamily caregivers play a critical and often overlooked role in driving quality outcomes\, enhancing patient experience\, and supporting agency growth. Many hospice\, home health\, and palliative care organizations still rely on fragmented\, manual\, and reactive communication with families. In this webinar\, Cara Abbott\, founder of Betterleave\, will explore how leading agencies modernize family caregiver communication to achieve measurable improvements in CAHPS scores\, reduce rehospitalizations\, and strengthen their reputation within the community. Through practical frameworks and real-world examples\, attendees will learn how intentional\, timely\, and compassionate family communication serves as a strategic lever for both quality and sustainable growth — while supporting already stretched care teams.\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/driving-growth-quality-through-family-caregiver-communication/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260312T120000
DTEND;TZID=America/Los_Angeles:20260312T130000
DTSTAMP:20260425T191907
CREATED:20260224T221736Z
LAST-MODIFIED:20260224T221736Z
UID:10000058-1773316800-1773320400@oregonhospice.org
SUMMARY:Volunteer Inservices\, Support: Overlooked Retention Opportunities
DESCRIPTION:Volunteer Inservices & Support: Overlooked Retention Opportunities\n\n\n\n\nKeep the volunteers you worked so hard to recruit.\n\n\n\nLearn how intentional inservices and one‑on‑one support can turn “revolving door” volunteers into a stable\, committed hospice team. If it feels like you’re losing volunteers as fast as you gain them\, it may be a sign they are not feeling fulfilled\, supported\, or growing in their roles. This webinar will show volunteer managers how to use substantive ongoing education\, targeted coaching\, and individualized retention plans to keep volunteers engaged\, confident\, and connected to the mission.\nKEY WEBINAR TAKEAWAYS\n\n\nThe importance of providing high quality initial and ongoing volunteer education\nSeveral ways to create substantive volunteer inservices\nThree ways to provide virtual and self-study inservices\nTwo models that promote volunteer support and retention at the same time\nFive retention opportunities you may be missing\n\n\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nVolunteer program assessment exercise\nList of inservice topics and ideas\nDetailed “Aggressive Retention” guide\nHandout with additional lecture notes\nLinks for additional learning opportunities\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\n\nIf it feels like you’re losing volunteers as fast as you can get them\, stop and take a look at what is going wrong. Volunteers may be leaving because they are not feeling fulfilled or engaged but never fret – there are many things we can do to keep volunteers excited and connected to this work. One way to retain good volunteers is through the provision of quality ongoing education. Another is by providing skillful and targeted coaching and guidance along the way. In this webinar\, we’ll look closely at providing substantive inservices as well as how to create a retention plan for each volunteer that focuses on guiding them to achieve their desired goals.\n\n\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/volunteer-inservices-support-overlooked-retention-opportunities/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260312T140000
DTEND;TZID=America/Los_Angeles:20260312T150000
DTSTAMP:20260425T191907
CREATED:20260218T200134Z
LAST-MODIFIED:20260218T200519Z
UID:10000038-1773324000-1773327600@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Volunteer Coordinators Networking
DESCRIPTION:OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Hospice Volunteer Coordinators \nThis group meets the 2nd Thursday of January\, March\, May\, September & November from 2-3p via Zoom. To be added to this networking group\, please call or email Meg McCauley\, 503/890-7027 or mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-volunteer-coordinators-networking-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260317T120000
DTEND;TZID=America/Los_Angeles:20260317T130000
DTSTAMP:20260425T191907
CREATED:20251223T080652Z
LAST-MODIFIED:20260217T211938Z
UID:10000009-1773748800-1773752400@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Medical Directors Networking
DESCRIPTION:Monthly networking group for Member Hospice Medical Directors. \nThis networking group is for those OHPCA/WSHPCO Member Hospice Medical Directors and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the third Tuesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org. \n 
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-medical-directors-networking-3/
CATEGORIES:Zoom
ORGANIZER;CN="Meg McCauley":MAILTO:mccauley@oregonhospice.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260317T120000
DTEND;TZID=America/Los_Angeles:20260317T130000
DTSTAMP:20260425T191907
CREATED:20260224T221921Z
LAST-MODIFIED:20260224T221921Z
UID:10000059-1773748800-1773752400@oregonhospice.org
SUMMARY:Your Guide to QAPI Success Part 4
DESCRIPTION:Your Guide to QAPI Success Part 4: Beyond the Basics: Building PIPs That Stick & Succeed\n\n\n\n\nMove beyond check-the-box QAPI!\n\nTransform vague ideas into focused\, data-driven PIPs that align with your organizational priorities\, engage your teams\, and deliver measurable\, sustainable improvement. Learn how to design PIPs that do not stall\, do not fade\, and do not stay on paper\, but instead drive action\, accountability\, and real change in care delivery and performance.\nKEY WEBINAR TAKEAWAYS\n\n\nApplying advanced QAPI principles to develop effective\, high-impact Performance Improvement Projects (PIPs)\nHow to create PIPs that meet regulatory expectations while remaining practical\, measurable\, and sustainable over time\nUsing performance data\, trends\, and root-cause analysis to identify meaningful improvement opportunities and build PIPs that drive results\nTools to engage teams\, monitor progress\, and hardwire improvements so PIPs lead to lasting performance and quality outcomes\n\n\n\nThis webinar is part of the QAPI Success Series\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\nMove beyond check-the-box QAPI and learn how to create Performance Improvement Projects (PIPs) that drive real\, lasting change. This presentation is designed for leaders and quality professionals who are ready to elevate their QAPI programs from compliance-focused to outcome-driven. This advanced session will build on foundational QAPI concepts and show you how to translate data\, insights\, and priorities into focused PIPs that make a measurable difference.\nIn this webinar\, participants will gain practical strategies for designing high-impact\, sustainable PIPs that align with organizational goals\, engage teams\, and produce results regulators expect to see. Learn how to move from ideas to action\, avoid common PIP pitfalls\, and build improvement initiatives that do not fade over time but truly create lasting success.\n\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/your-guide-to-qapi-success-part-4/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260318T120000
DTEND;TZID=America/Los_Angeles:20260318T130000
DTSTAMP:20260425T191907
CREATED:20251223T080537Z
LAST-MODIFIED:20260304T220406Z
UID:10000008-1773835200-1773838800@oregonhospice.org
SUMMARY:QAPI/Regulatory Networking Group
DESCRIPTION:Monthly networking group for Provider Members with QAPI/Regulatory responsibilities within their hospice program. \nThis networking group is for those Provider Members with QAPI/Regulatory responsibilities within their hospice program and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the second Wednesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org. \n 
URL:https://oregonhospice.org/event/qapi-regulatory-networking-group-3/
CATEGORIES:Zoom
ORGANIZER;CN="Meg McCauley":MAILTO:mccauley@oregonhospice.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260318T120000
DTEND;TZID=America/Los_Angeles:20260318T133000
DTSTAMP:20260425T191907
CREATED:20260224T222155Z
LAST-MODIFIED:20260224T222155Z
UID:10000060-1773835200-1773840600@oregonhospice.org
SUMMARY:Hospice Bereavement Program Structure\, POCs\, Risks\, Best Practice
DESCRIPTION:Hospice Bereavement Program Structure\, POCs\, Risks & Best Practices\n\n\n\n\nStrengthen your hospice bereavement program for 2026 – ensure every assessment\, care plan\, and note not only supports families in grief but also stands up to Medicare scrutiny.\n\n\n\nThis focused webinar will walk through current Medicare Conditions of Participation for bereavement\, including who may provide services\, required program structure\, and essential elements of compliant plans of care. Using real-world scenarios\, the session will unpack bereavement risk assessment\, levels of risk and follow-up\, documentation expectations\, and common audit pitfalls so your team can confidently assess\, discuss\, document\, and address bereavement needs while maintaining full compliance and supporting families through loss\nKEY WEBINAR TAKEAWAYS\n\n\nRegulations specific to a hospice bereavement program\nHow a bereavement program is structured and what services an agency can provide\nWho is qualified to administer bereavement services?\nWhen and how to assess bereavement risk\nHow to incorporate a bereavement program into the hospice plan of care\n\n\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nBereavement Program guidelines (sample policy)\nBereavement risk assessment tool\nBereavement program letter (sample)\nBereavement Plan of Care (sample)\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\n\nThis comprehensive webinar will go over key regulations\, qualifications for providing bereavement services\, program structure\, plans of care\, and best practices. We will delve into bereavement risk assessment\, documentation\, and common FAQs\, ensuring all aspects of bereavement care can be properly assessed\, discussed\, documented\, and addressed to support patients and families while maintaining compliance.\n\n\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hospice-bereavement-program-structure-pocs-risks-best-practice/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260319T120000
DTEND;TZID=America/Los_Angeles:20260319T133000
DTSTAMP:20260425T191907
CREATED:20260224T222351Z
LAST-MODIFIED:20260224T222406Z
UID:10000061-1773921600-1773927000@oregonhospice.org
SUMMARY:Business Writing in the Age of AI: Risks & Rules for AI
DESCRIPTION:Business Writing in the Age of AI: Risks & Rules for AI Writing Tools\n\n\n\n\n\n\nDiscover how to write smarter\, faster\, and safer with AI — without losing your human touch.\n\nAI can help you write with more clarity and confidence\, but only when used thoughtfully. Join this webinar to explore how artificial intelligence transforms business writing across emails\, reports\, and social media. Learn the essential risks\, rules\, and best practices for using AI writing tools like ChatGPT to create effective\, polished\, and professional communications. Leave with a clear framework for blending AI efficiency with human expertise.\nKEY WEBINAR TAKEAWAYS\n\n\nWriting clear\, concise\, correct documents\, emails\, and posts — with a hand from ChatGPT\nProper punctuation\, tone\, and language — minus AI grammar goofs and stylistic slipups\nOn-target ChatGPT prompts to kick-start powerful\, persuasive writing\nAvoiding discrimination\, plagiarism\, copyright infringement claims\, and other AI risks\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nGreat Grammar in Seven Steps\nProofreading pointers and editing tips\nSales Writing Simplified\nAI Rules: Guidelines for Creating Effective AI Policy & Procedures\n\n\n\n\n\n\n\nWEBINAR DETAILS\nTempted to use AI to enhance your business writing? Whether you are writing formal business documents\, email\, or social media posts\, business writing can be painful and time-consuming. Writers increasingly turn to AI to speed the process\, generate content\, and enhance communications. When it comes to writing\, artificial intelligence works best when combined with human intelligence. In other words\, consider risks and establish rules before adopting AI writing tools. This webinar is designed for those seeking to enhance their business writing with the help of AI. Learn the pros and cons and the dos and do nots of ChatGPT and other AI writing tools. Leave with a strategy for creating clear\, compelling\, correct business documents — with a hand from AI.\n\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/business-writing-in-the-age-of-ai-risks-rules-for-ai-writing-tools/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260324T120000
DTEND;TZID=America/Los_Angeles:20260324T130000
DTSTAMP:20260425T191907
CREATED:20260224T222557Z
LAST-MODIFIED:20260224T222557Z
UID:10000062-1774353600-1774357200@oregonhospice.org
SUMMARY:Developing Hospice Care Plans That Meet Regulatory Requirements
DESCRIPTION:Developing Hospice Care Plans That Meet Regulatory Requirements\n\n\n\n\n\n\nIs your Plan of Care truly guiding patient care — or just meeting a checkbox? Hospice Plans of Care are more than a regulatory requirement.\n\nWhen done well\, they become the roadmap for meaningful\, goal-directed patient care. Join us to learn how to build individualized\, compliant Plans of Care that actively drive symptom management\, interdisciplinary collaboration\, and measurable outcomes.\nKEY WEBINAR TAKEAWAYS\n\n\nComponents of the hospice care plan\nDeveloping interdisciplinary care plans\nBest practices on utilization of care plans to improve symptom management\n\n\n\n\n\n\n\n\nWEBINAR DETAILS\nThe hospice Conditions of Participation emphasize the necessity for individualized plans of care\, which are to be developed based on a comprehensive assessment of each patient. While these plans are a regulatory requirement\, their significance extends beyond mere compliance. In this webinar\, we will cover the essential steps involved in creating an effective Plan of Care\, from identifying problems and developing SMART goals to designing tailored interventions for palliation and symptom management. We also explore how the Plan of Care is used during patient visits to ensure that interventions are completed with a focus on goal attainment.\n\n\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/developing-hospice-care-plans-that-meet-regulatory-requirements/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260325T120000
DTEND;TZID=America/Los_Angeles:20260325T130000
DTSTAMP:20260425T191907
CREATED:20260224T222733Z
LAST-MODIFIED:20260224T222733Z
UID:10000063-1774440000-1774443600@oregonhospice.org
SUMMARY:Communication\, Professionalism\, Respect: Creating the Best Relationship
DESCRIPTION:Communication\, Professionalism\, Respect: Creating the Best Relationship\n\n\n\n\n\n\nStronger trust begins with simple words and the way we use them.\n\nEvery interaction in healthcare can build trust — or break it. This webinar will explore how small communication choices shape the quality of care and the strength of professional relationships. Apply these tools daily to transform even the quickest exchanges into moments of connection\, understanding\, and trust.\nKEY WEBINAR TAKEAWAYS\n\n\nThree rapport-building techniques that are especially helpful when your time is limited\nUsing micro-affirmations to acknowledge effort\, presence\, and contribution in patient and team interactions\nCommunication strategies that promote respect\, trust\, and collaboration\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nA professionalism/ competency log tied to your organizational goals\nAn educational activity to increase trust and respect among colleagues\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\n\nThe best relationships in our lives are those in which we treat and are treated with respect. Effective communication is the foundation of professionalism and respect in healthcare\, and it is also one of the strongest predictors of patient trust\, team collaboration\, and willingness to recommend care. In fast-paced clinical environments\, even brief interactions can either strengthen relationships or unintentionally erode them.\nThis webinar will focus on practical\, evidence-informed communication strategies that help clinicians and staff establish quick rapport. Participants will explore three relationship-building tools — micro-affirmations\, the 4 Habits approach\, and “chunk-and check” communication — that can be applied immediately during conversations with patients\, families\, and colleagues. Through examples and real-world application\, participants will learn how small communication choices can signal respect\, reinforce professionalism\, and improve experiences for those receiving and those providing care.\n\n\n\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/communication-professionalism-respect-creating-the-best-relationship/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260331T120000
DTEND;TZID=America/Los_Angeles:20260331T133000
DTSTAMP:20260425T191907
CREATED:20260224T222938Z
LAST-MODIFIED:20260224T223000Z
UID:10000064-1774958400-1774963800@oregonhospice.org
SUMMARY:Medicare Audit Survival: Review Notice Arrival
DESCRIPTION:Medicare Audit Survival: What to Do When the Review Notice Arrives for TPE\, ARD & SMRC\n\n\n\n\n\n\nWhen a Medicare audit notice lands\, every decision counts.\n\nFrom TPE and SMRC to ARD reviews\, administrators need a clear plan — not panic. This thorough session will provide you with a roadmap to respond strategically\, organize documentation fast\, and communicate effectively with auditors. Join us to build a confident\, audit‑ready strategy — before the next notice arrives.\nKEY WEBINAR TAKEAWAYS\n\n\nHow to apply a structured response plan when an audit notice arrives\nThe immediate steps leadership should take upon receipt of a review notice\, including timelines\, roles\, and documentation readiness\nStrengthening hospice eligibility and compliance processes\nPractical strategies to ensure documentation supports Medicare conditions of payment\, including billing requirements\, hospice eligibility\, clinical decline\, and plan of care in alignment with Medicare requirements\nLeadership-level strategies to minimize financial and operational risk\nHow to communicate effectively with auditors\, oversee audit activity\, and use audit findings to improve compliance and reduce future audit vulnerability\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nComplimentary 30-minute consultation with the presenter\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\n\nReceiving a Medicare audit notice can feel overwhelming — but with the right strategies\, your organization can respond with confidence and protect revenue. This webinar is designed specifically for administrators who need to understand the audit landscape\, from SMRC and TPE to other types of medical reviews. Join expert Jen Kiehl-Miller as she guides you through the steps to take from the moment a review notice arrives\, how to prepare and organize your documentation\, and the best ways to communicate with auditors. You will gain practical insights to avoid costly mistakes\, strengthen compliance\, and minimize financial risk.\nDo not wait until an audit happens — arm yourself and your team with the knowledge to stay audit-ready\, safeguard your organization\, and maintain peace of mind.\n\n\n\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/medicare-audit-survival-what-to-do-when-the-review-notice-arrives/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260401T120000
DTEND;TZID=America/Los_Angeles:20260401T133000
DTSTAMP:20260425T191907
CREATED:20260330T173817Z
LAST-MODIFIED:20260330T173940Z
UID:10000078-1775044800-1775050200@oregonhospice.org
SUMMARY:HHWN WEBINAR - Support Terminality\, Meet Guidelines & Regulations
DESCRIPTION:Documentation to Support Terminality & Meet Guidelines & Regulations\n\n\n\n\n\n\n\n\nTurn documentation challenges into compliance confidence!\n\nAccurate documentation is key to supporting terminality and meeting hospice regulations. Attend this focused webinar to receive practical guidance through clear examples and real-world tips on how to document key technical and clinical details that back hospice eligibility\, reduce denials\, and boost compliance confidence — all while making your charting process easier and more defensible.\n \nKEY WEBINAR TAKEAWAYS\n\n\nCritical nature of documented baseline assessments\nHow to document progressive decline in comparative assessment summaries\nChronic vs terminal disease states\nHow to document to support terminality and meet the regulations\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nAudit tool to help agencies evaluate documentation to support terminality and meet regulations\nLCD guidelines\nDisease-specific guidelines\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\nChronic versus terminal documentation continues to challenge hospice providers. This presentation will focus on documenting to support progressive decline and a terminal trajectory while applying the LCDs. Attendees will learn the LCDs and clinical guidelines simplified\, along with key hospice diagnoses and how to document to support Medicare hospice eligibility. The session will concentrate on certification\, recertification\, and the nursing assessment\, and examples will be used to demonstrate how to document in all key technical and clinical areas to support terminality.\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-support-terminality-meet-guidelines-regulations/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260402T120000
DTEND;TZID=America/Los_Angeles:20260402T130000
DTSTAMP:20260425T191907
CREATED:20260330T175926Z
LAST-MODIFIED:20260330T180047Z
UID:10000081-1775131200-1775134800@oregonhospice.org
SUMMARY:HHWN WEBINAR: Eliminating Gossip\, Negativity & Mistrust at Work
DESCRIPTION:Leave the drama for the big screen — your workplace deserves better than gossip\, negativity\, and mistrust.\n\nDesigned for leaders who want less noise and more execution\, this practical session will provide actionable strategies to replace emotional reactivity with clarity\, consistency\, and accountability. Participants will leave with a repeatable playbook that can be applied immediately to reduce friction\, strengthen trust\, and create a culture where energy is spent on progress\, not problems — and where leadership presence drives measurable results.\n\nKEY WEBINAR TAKEAWAYS\n\n\nDiagnosing drama quickly and accurately\nInterrupting drama in the moment with confidence\nReplacing drama with clear leadership standards and tools\nModeling leadership behaviors that prevent drama from returning\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nResource guide\nKey concept summary\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\nWorkplace drama does not just affect morale — it quietly erodes productivity\, slows decision-making\, and drains leadership energy that should be focused on results. In this highly engaging webinar\, participants will gain a clear\, practical understanding of how drama shows up in organizations through gossip\, negativity\, and mistrust and how everyday leadership behaviors often unintentionally allow it to persist. You will be equipped with concrete tools\, real-time scripts\, and proven norms you can use to interrupt unproductive behaviors in the moment and redirect conversations toward ownership and solutions.\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-eliminating-gossip-negativity-mistrust-at-work/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260407T120000
DTEND;TZID=America/Los_Angeles:20260407T130000
DTSTAMP:20260425T191907
CREATED:20260330T180345Z
LAST-MODIFIED:20260330T180345Z
UID:10000082-1775563200-1775566800@oregonhospice.org
SUMMARY:HHWN WEBINAR: 2026 Advanced Volunteer Management Series
DESCRIPTION:Today’s volunteer landscape is changing fast — and it’s full of new opportunities.\nFrom e-volunteering and micro-projects to maximizing leadership potential and managing personalities with confidence\, this series equips you with the strategies\, tools\, and insights to build a more engaged\, effective\, and future-ready volunteer program. Discover how to attract\, empower\, and retain the people who make your mission possible.\n\n\n\n\n\nPurchase webinars individually or save 10% with a series!\n\n\n\n\nADVANCED VOLUNTEER MANAGEMENT SERIES TOPICS\n\n60-minute webinars – available live or on-demand\n\n\nE- & Micro-Volunteering\nVolunteer Leaders: Guiding Volunteers Toward Leadership Roles\nCoaching Challenging Personalities
URL:https://oregonhospice.org/event/hhwn-webinar-2026-advanced-volunteer-management-series/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260407T120000
DTEND;TZID=America/Los_Angeles:20260407T130000
DTSTAMP:20260425T191907
CREATED:20260330T180554Z
LAST-MODIFIED:20260330T180554Z
UID:10000083-1775563200-1775566800@oregonhospice.org
SUMMARY:HHWN WEBINAR: E- & Micro-Volunteering
DESCRIPTION:Have you heard of using e- and micro-volunteering to boost volunteer engagement? Discover how these innovative offerings can help you meet the hospice 5% requirement while fitting today’s busy lifestyles. Participants will walk away with simple strategies and resources to design\, track\, and sustain flexible volunteer roles that benefit patients\, families\, and the organization. \nKEY WEBINAR TAKEAWAYS\nDefinition of e-volunteering and micro-volunteering\nFive special needs for virtual volunteers\nAdapting supervision approaches to virtual/micro volunteers\nFive items to include in a marketing/recruitment plan \nBONUS MATERIALS\nList of specific roles for virtual volunteers\nList of potential projects for micro-volunteers\nProgram readiness self-evaluation\nSample position descriptions for virtual volunteer positions\nSample policies/procedure for overall virtual volunteer services\nExtensive handout with lecture notes and additional learning opportunities \nWEBINAR DETAILS\nNational data shows that 1 in 5 formal volunteer positions today are at least in part e-volunteering or virtual volunteering. Having trouble meeting the 5% requirement? E-volunteering removes or addresses many of the reasons people give when they decide not to volunteer. Another intriguing trend is micro-volunteering — short\, task-based projects like transcription\, data entry\, or maybe even assistance with patient/family legacy videos. This informative session will explore both e-volunteering and micro-volunteering and will include resources for you to navigate both benefits and potential challenges you might encounter. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-e-micro-volunteering/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260408T120000
DTEND;TZID=America/Los_Angeles:20260408T130000
DTSTAMP:20260425T191907
CREATED:20251223T080905Z
LAST-MODIFIED:20260217T211859Z
UID:10000011-1775649600-1775653200@oregonhospice.org
SUMMARY:QAPI/Regulatory Networking Group
DESCRIPTION:Monthly networking group for Provider Members with QAPI/Regulatory responsibilities within their hospice program. \nThis networking group is for those Provider Members with QAPI/Regulatory responsibilities within their hospice program and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the second Wednesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org. \n 
URL:https://oregonhospice.org/event/qapi-regulatory-networking-group-4/
CATEGORIES:Zoom
ORGANIZER;CN="Meg McCauley":MAILTO:mccauley@oregonhospice.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260408T120000
DTEND;TZID=America/Los_Angeles:20260408T133000
DTSTAMP:20260425T191907
CREATED:20260330T181039Z
LAST-MODIFIED:20260330T181039Z
UID:10000084-1775649600-1775655000@oregonhospice.org
SUMMARY:HHWN WEBINAR: QAPI: Digging in the Data
DESCRIPTION:Learn how to turn hospice data into real quality and compliance wins! Hospice agencies today face intense regulatory scrutiny\, and this practical session will lay out how to move from basic information gathering into meaningful analysis and action. Participants will learn how to use data trends to prioritize improvement activities and build a comprehensive QAPI plan and program that drives quality outcomes and supports regulatory success. \nKEY WEBINAR TAKEAWAYS\nHow to interpret quality data to drive measurable performance improvement\nQuality data and tools to prioritize and sustain performance improvement activities \nThis webinar is part of the QAPI Success Series \nBONUS MATERIALS\nQAPI self-assessment tool\nGuide for developing a QAPI plan\nQAPI goal setting worksheet \nWEBINAR DETAILS\nIn today’s regulatory environment\, hospice agencies must move beyond simply collecting data to effectively analyzing and applying it to drive quality and compliance. This webinar will help provide practical guidance on how to collect\, analyze\, and interpret quality data to support survey readiness and performance improvement. The session will also focus on prioritizing improvement activities based on data trends that help to develop a comprehensive QAPI plan and program\, resulting in quality improvement and regulatory success. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-qapi-digging-in-the-data/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260409T120000
DTEND;TZID=America/Los_Angeles:20260409T130000
DTSTAMP:20260425T191907
CREATED:20260330T181307Z
LAST-MODIFIED:20260409T195001Z
UID:10000085-1775736000-1775739600@oregonhospice.org
SUMMARY:HHWN WEBINAR: Coaching: Guiding Staff to Have Greater Impact
DESCRIPTION:Coaching Conversations: Guiding Staff to Have Greater Impact \nSupervision keeps work moving; coaching ignites lasting impact. Join this inspiring webinar and discover practical tools to transform routine check-ins into powerful\, growth-focused dialogues. Learn how to use intentional questions\, clear expectations\, and strengths-based feedback to unlock performance and ownership. This session will show you how to move beyond “Did you get it done?” into “How can we help you thrive?” so staff feel supported\, accountable\, and equipped to make a bigger difference every day. \nKEY WEBINAR TAKEAWAYSTools to draw out and address what is really going on with staff/volunteersClarity on what motivates and drives individuals to bring their best effortsKey components often missing from supervisory relationshipsExcitement to engage staff/volunteers from a position of confidence and care \nWEBINAR DETAILSLearn how to move beyond supervision into meaningful coaching. In this session\, we will explore practical tools and proven approaches for leading coaching conversations that empower staff\, unlock potential\, and guide you toward greater impact and performance. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-coaching-guiding-staff-to-have-greater-impact/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260409T140000
DTEND;TZID=America/Los_Angeles:20260409T150000
DTSTAMP:20260425T191907
CREATED:20260218T200825Z
LAST-MODIFIED:20260218T200825Z
UID:10000043-1775743200-1775746800@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Bereavement Coordinators Networking
DESCRIPTION:OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Hospice Bereavement Coordinators \nThis group meets the 2nd Thursday of February\, April\, June\, August\, October & December from 2-3p via Zoom. To be added to this networking group\, please call or email Meg McCauley\, 503/890-7027 or mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-bereavement-coordinators-networking-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260414T120000
DTEND;TZID=America/Los_Angeles:20260414T130000
DTSTAMP:20260425T191907
CREATED:20260330T181509Z
LAST-MODIFIED:20260409T195128Z
UID:10000086-1776168000-1776171600@oregonhospice.org
SUMMARY:HHWN WEBINAR: Backbone Over Burnout: The Bold Case for Boundaries
DESCRIPTION:Backbone Over Burnout: The Bold Case for Boundaries\nLearn how to draw the line and save your team! Burnout is quietly eroding performance\, engagement\, and retention across organizations — and it’s hitting high performers the hardest. This practical and business-focused session will provide a clear understanding of what burnout is (hint: it is not a weakness problem\, it is a boundaries problem). Participants will leave with concrete frameworks\, language\, and scripts that can be used immediately to protect energy\, clarity\, and results. \nKEY WEBINAR TAKEAWAYSDiagnosing burnout early — before performance declinesReframing boundaries as a leadership and performance toolSetting and communicating clear boundaries in real timeInterrupting burnout at the source — sustainably \nBONUS MATERIALSResource guideReference sheet: Which boundary do I choose? \nWEBINAR DETAILSThis inspiring presentation will reframe burnout not as a personal failing\, but as a leadership and operational issue rooted in unclear limits\, unmanaged expectations\, and avoided conversations. We will move beyond surface-level wellness talk and get to the real drivers of chronic stress that cost organizations time\, talent\, and momentum. More importantly\, this webinar is designed for immediate application. Attendees will walk away with practical boundary frameworks\, repeatable language\, and real-world scripts that can be used whether managing workload creep\, addressing poor behavior\, setting availability limits\, or protecting role clarity. You will learn not just how to recognize burnout sooner\, but exactly how to interrupt it\, protect your energy and your teams\, and model the kind of backbone that drives healthier cultures and stronger outcomes. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN \n 
URL:https://oregonhospice.org/event/hhwn-webinar-backbone-over-burnout-the-bold-case-for-boundaries/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260414T120000
DTEND;TZID=America/Los_Angeles:20260414T133000
DTSTAMP:20260425T191907
CREATED:20260330T181808Z
LAST-MODIFIED:20260409T195209Z
UID:10000087-1776168000-1776173400@oregonhospice.org
SUMMARY:HHWN WEBINAR: Rethinking Hospice Admissions for Today’s Care
DESCRIPTION:Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey\nTurn hospice admissions into a clear\, compassionate fast track to care and stand out in today’s competitive hospice environment. Slow or fragmented intake and admissions processes create barriers for patients\, families\, and referral partners and undermine trust. This webinar will equip hospice leaders and business development teams with practical strategies to remove internal bottlenecks\, streamline workflows\, and improve speed\, clarity\, and consistency at every step of the admissions journey. \nKEY WEBINAR TAKEAWAYSWhere barriers hide in your current intake and admissions processCommon breakdowns that delay admissions\, confuse referral sources\, and frustrate familiesSimplifying workflows without sacrificing compliancePractical strategies to streamline documentation\, communication\, and decision-making while staying survey-readyBest practices for faster\, cleaner admissionsImproving response times\, handoffs\, and accountability across intake\, clinical\, and BD teamsHow intake excellence supports business development successHow a smoother admissions experience strengthens referral relationships\, improves conversion rates\, and differentiates your hospice in the marketMetrics that matterData points leadership should track to ensure intake and admissions are supporting growth\, access\, and patient-centered care \nWEBINAR DETAILSIn today’s increasingly competitive and regulated hospice landscape\, a slow or fragmented intake and admissions process can create unnecessary barriers for patients\, families\, and referral partners. Missed opportunities\, delayed care\, and frustrated referral sources don’t just impact census — they impact trust.This webinar is designed for hospice executives\, operational leaders\, intake managers\, and business development professionals who are ready to modernize admissions workflows\, reduce friction\, and make it easier for patients to access hospice care when they need it most. \nReferral partners expect speed\, clarity\, and consistency. Patients and families need simple\, compassionate access to care during vulnerable moments. Hospices that remove internal barriers and align intake with growth strategy are better positioned to serve more patients — and serve them sooner. This session will give you actionable insights to align operations and business development\, turning intake and admissions into a competitive advantage instead of a bottleneck. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-rethinking-hospice-admissions-for-todays-care/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260415T120000
DTEND;TZID=America/Los_Angeles:20260415T130000
DTSTAMP:20260425T191907
CREATED:20260330T182516Z
LAST-MODIFIED:20260409T195954Z
UID:10000088-1776254400-1776258000@oregonhospice.org
SUMMARY:HHWN WEBINAR: Supporting Medical Directors & Hospice Physicians
DESCRIPTION:Supporting Medical Directors & Hospice Physicians: Collaboration\, Regulations & Best Practices\nStrengthen confidence in recertification decisions with clear guidance\, collaboration strategies\, and compliance insight. Hospice Medicare eligibility continues to challenge agencies as patients experience longer stays and gradual declines. This webinar will provide practical tools for collaboration between hospice teams\, medical directors\, and hospice physicians to ensure documentation accurately supports terminal eligibility. You will gain actionable strategies to reinforce sound clinical judgment and strengthen interdisciplinary support in the recertification process. \nKEY WEBINAR TAKEAWAYSRole of baseline assessment and comparatives in supporting collaboration and best practicesKey clinical documentation to support collaboration and best practicesKey information to share during IDG to support medical director collaborationCritical data to review prior to IDG \nBONUS MATERIALSCMS Hospice Documentation Checklist ToolHospice Documentation Audit ChecklistLCD GuidelinesSuggestions for Improved Documentation \nWEBINAR DETAILSHospice Medicare eligibility and supporting terminality is critical. Hospice agencies are frequently under pressure for long length of stays — slow\, steady patient declines reflecting more a chronic disease state than terminal. This webinar is intended to help agencies develop tools and best practices to collaborate and support appropriate hospice recertifications\, including documentation. We will discuss how hospice team members can help support medical directors and hospice team physicians to determine whether to recertify. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-supporting-medical-directors-hospice-physicians/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260421T120000
DTEND;TZID=America/Los_Angeles:20260421T130000
DTSTAMP:20260425T191907
CREATED:20251223T080802Z
LAST-MODIFIED:20260217T211820Z
UID:10000010-1776772800-1776776400@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Medical Directors Networking
DESCRIPTION:Monthly networking group for Member Hospice Medical Directors. \nThis networking group is for those OHPCA/WSHPCO Member Hospice Medical Directors and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the third Tuesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-medical-directors-networking-4/
CATEGORIES:Zoom
ORGANIZER;CN="Meg McCauley":MAILTO:mccauley@oregonhospice.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260421T120000
DTEND;TZID=America/Los_Angeles:20260421T133000
DTSTAMP:20260425T191907
CREATED:20260330T182735Z
LAST-MODIFIED:20260409T195323Z
UID:10000089-1776772800-1776778200@oregonhospice.org
SUMMARY:HHWN WEBINAR: 2026 Social Work & Chaplain Series
DESCRIPTION:2026 Social Work & Chaplain Series\nElevate your role\, amplify your impact in hospice care! Join Gary Gardia for a 3-part webinar series designed specifically for social workers and chaplains. Learn how to assert your value and become an indispensable member of the interdisciplinary team. Discover strategies for providing high-level\, targeted counseling that meets Medicare requirements and truly supports patients and families. Explore your critical role in pain and symptom management\, addressing suffering from psychosocial and spiritual perspectives. Gain practical tools\, proven strategies\, and confidence to enhance your effectiveness and visibility in hospice care. \nPurchase webinars individually or save 10% with a series! \n2026 SOCIAL WORK & CHAPLAIN SERIES90-minute webinars – available live or on-demandThe Assertive Social Worker & ChaplainProviding High-Level & Targeted CounselingThe Role of the Social Worker & Chaplain in Pain & Symptom Management \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-2026-social-work-chaplain-series/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260421T120000
DTEND;TZID=America/Los_Angeles:20260421T133000
DTSTAMP:20260425T191907
CREATED:20260330T182940Z
LAST-MODIFIED:20260409T195408Z
UID:10000090-1776772800-1776778200@oregonhospice.org
SUMMARY:HHWN WEBINAR: The Assertive Social Worker & Chaplain
DESCRIPTION:The Assertive Social Worker & Chaplain\nAre the roles of social worker and chaplain properly recognized and appreciated in your organization? This webinar will focus on transforming these essential yet often under-the-radar functions into valued and well-understood contributors on the interdisciplinary team. Participants will learn how to present their role\, skills\, and capabilities clearly and confidently\, and how to use assertive communication (not aggression) to increase impact and collaboration. \nKEY WEBINAR TAKEAWAYSThe difference between assertive\, aggressive\, and passive-aggressiveMethods chaplains and social workers can utilize to become assertive leaders and team guides around the psychosocial/spiritual needs of patients and families.The critical role of social workers and chaplains in IDT problem solvingTwo positive problem-solving models \nBONUS MATERIALS“How Assertive Are You?” self-assessment exerciseSituation examples that demonstrate assertive approaches to care and leadershipHandout with additional lecture notes and extensive list of resources \nWEBINAR DETAILSIn order to provide optimal patient/family care\, we cannot afford to have “invisible” team members – or those who go about providing care absent much involvement with or from the interdisciplinary team. Do you believe you are undervalued by the team and/or the organization? Then show up with value! That means making sure everyone knows who you are – your role\, your skillsets\, what you are capable of. To accomplish this\, you need to be assertive – not aggressive. This webinar will be about assuring hospice social workers and chaplains are clear about the pathway to becoming essential\, and well-understood\, members of the interdisciplinary team. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-the-assertive-social-worker-chaplain/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260422T120000
DTEND;TZID=America/Los_Angeles:20260422T130000
DTSTAMP:20260425T191907
CREATED:20260330T183135Z
LAST-MODIFIED:20260409T195508Z
UID:10000091-1776859200-1776862800@oregonhospice.org
SUMMARY:HHWN WEBINAR: Listening Transforms Patient & Family Experiences
DESCRIPTION:How Listening Transforms Patient & Family Experiences\nHow can tough conversations become productive patient and family experiences? Committing our attention and consciously listening can be difficult\, especially when patients and families bring more concerns than time seems to allow. This webinar will present practical\, real-world strategies staff and volunteers can employ to help patients and families prioritize needs\, make informed choices\, and feel genuinely heard. \nKEY WEBINAR TAKEAWAYSListening techniques that demonstrate empathyNavigating “They are so wrong” moments – how to tactfully guide patients and families while demonstrating respectCoaching patients and families via shared decision makingFour steps for exiting visits or phone calls graciously and without abrupt endings or endless tangents \nBONUS MATERIALSCoaching template for better decision makingLearning guide \nWEBINAR DETAILSLet’s face it: listening is not always easy\, especially when patients and family members have a list of concerns longer than a lunch break. However\, effective listening transforms interactions\, improves outcomes\, and makes each day smoother.​ In this webinar\, we will explore practical strategies that help patients and families prioritize their needs\, make better choices\, and feel genuinely heard. Participants will learn how to listen without judgment\, what to do when a patient is wrong\, and how to graciously wrap up conversations while preserving trust. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-listening-transforms-patient-family-experiences/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260423T120000
DTEND;TZID=America/Los_Angeles:20260423T133000
DTSTAMP:20260425T191907
CREATED:20260330T183339Z
LAST-MODIFIED:20260409T195604Z
UID:10000092-1776945600-1776951000@oregonhospice.org
SUMMARY:HHWN WEBINAR: Maximize Compliance & Minimize Discrimination\, Harassment
DESCRIPTION:Manage Content to Maximize Compliance & Minimize Discrimination\, Harassment & Hostile Work Environment Claims\nBe proactive and stop risky content before it starts! It is possible to manage digital communication and mitigate the increased risk that accompanies the increased use of AI\, social media\, and e-collaboration tools in the workplace. Join expert Nancy Flynn to learn how to implement clear electronic communication policies\, define content rules that ban harassment and discrimination\, and use formal guidelines to prevent posts\, messages\, and media that can trigger lawsuits or serve as damaging evidence. \nKEY WEBINAR TAKEAWAYSE-policies to ban the creating\, posting\, transmitting\, or accessing of content that could trigger lawsuits\, serve as evidence\, or otherwise create costly problemsContent rules outlawing harassment\, discrimination\, and incivility of any kindWhen it comes to business records\, the content is what counts \nBONUS MATERIALSFrom Email to Zoom: Netiquette Rules to Manage ContentRecords Retention Rules: Best Practices for Preserving\, Protecting\, Producing & Purging E-Business RecordsConfidential & Sensitive Information Policy for the Healthcare Industry \nWEBINAR DETAILSThe adoption of AI\, social media\, and e-collaboration tools has ramped up electronic risks\, including discrimination\, harassment\, and hostile work environment claims. No longer restricted to inappropriate email and unmanaged web surfing\, employees (accidentally and intentionally) share unlawful\, impolite\, and unprofessional content that defames patients\, maligns managers\, bullies colleagues\, exposes secrets\, and violates HIPAA. Whether on business or personal accounts\, the results can be disastrous. \nWhen it comes to managing electronic risks\, best practices call for the implementation of electronic policies\, complete with content rules banning harassment\, discrimination\, and incivility. According to the EEOC\, employees in workplaces without such policies suffer the highest levels of harassment. Attend this webinar to learn how to use formal guidelines to outlaw the creating\, posting\, transmitting\, or accessing of content — text\, photos\, videos\, art — that could trigger lawsuits\, serve as smoking-gun evidence in litigation\, or otherwise create costly problems for your organization. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-maximize-compliance-minimize-discrimination-harassment/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260428T120000
DTEND;TZID=America/Los_Angeles:20260428T133000
DTSTAMP:20260425T191907
CREATED:20260330T183528Z
LAST-MODIFIED:20260409T195641Z
UID:10000093-1777377600-1777383000@oregonhospice.org
SUMMARY:HHWN WEBINAR: The Power of Pausing: Debriefing for Sustainability
DESCRIPTION:The Power of Pausing: Debriefing for Clinician Sustainability\nWitnessing the suffering and distress of patients and families is understandably challenging. Peer-facilitated healthcare debriefings provide time to discuss the impact of the work\, normalize reactions\, and support resilience across careers. This presentation will review evidence that links debriefing programs to reduced staff attrition and healthier coping\, and provide practical steps to design\, implement\, and evaluate a debriefing program that addresses resistance\, secures leadership support\, and promotes equity of practice in any setting. \nKEY WEBINAR TAKEAWAYSNatural consequences of working in healthcare on our emotions and behaviorThe evidence and value of social support to mitigate the harmful effects of this emotional workHealthcare debriefings as an institutionally supported model strategyHow to make the case and implement healthcare debriefings in your workplace \nBONUS MATERIALSMaking the case for debriefingsTraining manual to implement debriefings \nWEBINAR DETAILSHealthcare clinicians\, physicians\, nurses\, social workers\, etc. may experience a variety of emotions related to the work\, including sadness\, frustration\, grief\, guilt\, or isolation. Peer-facilitated healthcare debriefings offer intentional time for providers to talk about the impacts of the work. This evidence-based strategy normalizes\, validates\, and supports providers throughout their work and career. This in turn can directly impact the culture and coping strategies of a group\, unit\, or institution. \nThis workshop will review the strong evidence that supports debriefing programs and highlight the impact they can have on staff attrition. We will discuss the natural\, expectable consequences of working in healthcare and how ongoing debriefings support all staff at any level\, any time during their career. We will then move on to discuss how to design\, implement\, and evaluate a debriefing program. Addressing issues such as institutional resistance\, managerial support\, and equity of practice\, this webinar will leave the participant with a guide to implementing debriefings in their workplace. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-the-power-of-pausing-debriefing-for-sustainability/
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DTSTART;TZID=America/Los_Angeles:20260429T120000
DTEND;TZID=America/Los_Angeles:20260429T133000
DTSTAMP:20260425T191907
CREATED:20260330T183726Z
LAST-MODIFIED:20260409T195721Z
UID:10000094-1777464000-1777469400@oregonhospice.org
SUMMARY:HHWN WEBINAR: How to Conduct an Audit to Prepare for Survey/ADR
DESCRIPTION:How to Conduct an Audit to Prepare for Survey or ADR\nSpot risks before they strike. Surveys and ADRs expose documentation gaps that cost agencies penalties and payments. Join Kathy Ahearn for a step-by-step deep dive into comprehensive hospice documentation audits for Conditions of Participation and payment compliance. This session will reveal high-risk areas\, teach risk identification\, and show how to integrate findings into performance improvement plans that shield agencies from oversight challenges. \nKEY WEBINAR TAKEAWAYSDifferent types of audits\, licensing versus financialKey risk areas and how to avoid themKey technical versus key clinical documentation to support hospice eligibilityThe most common survey and payment denial challenges \nBONUS MATERIALSHospice Documentation Audit ToolHospice GIP Audit ToolHospice Documentation Audit ChecklistCMS Hospice Documentation Checklist ToolCMS Suggestions for Improved Documentation \nWEBINAR DETAILSHospice documentation should be audited both for Conditions of Participation and for Conditions for Payment. This presentation will take you through an effective hospice documentation audit step-by-step with a focus on critical areas of risk. Presented will be what should appear on every hospice documentation audit tool from technical to clinical requirements. We will discuss how to identify areas of risk and how to incorporate activities into performance improvement to avoid both survey and financial agency penalties. \nEnhanced oversight\, pre- and post-payment ADRs\, survey preparation\, and hospice documentation is more critical than ever. If your agency has had any survey or ADR challenges related to hospice documentation\, this presentation is recommended for you. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-how-to-conduct-an-audit-to-prepare-for-survey-adr/
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