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DTSTART;TZID=America/Los_Angeles:20260401T120000
DTEND;TZID=America/Los_Angeles:20260401T133000
DTSTAMP:20260425T203817
CREATED:20260330T173817Z
LAST-MODIFIED:20260330T173940Z
UID:10000078-1775044800-1775050200@oregonhospice.org
SUMMARY:HHWN WEBINAR - Support Terminality\, Meet Guidelines & Regulations
DESCRIPTION:Documentation to Support Terminality & Meet Guidelines & Regulations\n\n\n\n\n\n\n\n\nTurn documentation challenges into compliance confidence!\n\nAccurate documentation is key to supporting terminality and meeting hospice regulations. Attend this focused webinar to receive practical guidance through clear examples and real-world tips on how to document key technical and clinical details that back hospice eligibility\, reduce denials\, and boost compliance confidence — all while making your charting process easier and more defensible.\n \nKEY WEBINAR TAKEAWAYS\n\n\nCritical nature of documented baseline assessments\nHow to document progressive decline in comparative assessment summaries\nChronic vs terminal disease states\nHow to document to support terminality and meet the regulations\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nAudit tool to help agencies evaluate documentation to support terminality and meet regulations\nLCD guidelines\nDisease-specific guidelines\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\nChronic versus terminal documentation continues to challenge hospice providers. This presentation will focus on documenting to support progressive decline and a terminal trajectory while applying the LCDs. Attendees will learn the LCDs and clinical guidelines simplified\, along with key hospice diagnoses and how to document to support Medicare hospice eligibility. The session will concentrate on certification\, recertification\, and the nursing assessment\, and examples will be used to demonstrate how to document in all key technical and clinical areas to support terminality.\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-support-terminality-meet-guidelines-regulations/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260402T120000
DTEND;TZID=America/Los_Angeles:20260402T130000
DTSTAMP:20260425T203817
CREATED:20260330T175926Z
LAST-MODIFIED:20260330T180047Z
UID:10000081-1775131200-1775134800@oregonhospice.org
SUMMARY:HHWN WEBINAR: Eliminating Gossip\, Negativity & Mistrust at Work
DESCRIPTION:Leave the drama for the big screen — your workplace deserves better than gossip\, negativity\, and mistrust.\n\nDesigned for leaders who want less noise and more execution\, this practical session will provide actionable strategies to replace emotional reactivity with clarity\, consistency\, and accountability. Participants will leave with a repeatable playbook that can be applied immediately to reduce friction\, strengthen trust\, and create a culture where energy is spent on progress\, not problems — and where leadership presence drives measurable results.\n\nKEY WEBINAR TAKEAWAYS\n\n\nDiagnosing drama quickly and accurately\nInterrupting drama in the moment with confidence\nReplacing drama with clear leadership standards and tools\nModeling leadership behaviors that prevent drama from returning\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nResource guide\nKey concept summary\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\nWorkplace drama does not just affect morale — it quietly erodes productivity\, slows decision-making\, and drains leadership energy that should be focused on results. In this highly engaging webinar\, participants will gain a clear\, practical understanding of how drama shows up in organizations through gossip\, negativity\, and mistrust and how everyday leadership behaviors often unintentionally allow it to persist. You will be equipped with concrete tools\, real-time scripts\, and proven norms you can use to interrupt unproductive behaviors in the moment and redirect conversations toward ownership and solutions.\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-eliminating-gossip-negativity-mistrust-at-work/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260407T120000
DTEND;TZID=America/Los_Angeles:20260407T130000
DTSTAMP:20260425T203817
CREATED:20260330T180345Z
LAST-MODIFIED:20260330T180345Z
UID:10000082-1775563200-1775566800@oregonhospice.org
SUMMARY:HHWN WEBINAR: 2026 Advanced Volunteer Management Series
DESCRIPTION:Today’s volunteer landscape is changing fast — and it’s full of new opportunities.\nFrom e-volunteering and micro-projects to maximizing leadership potential and managing personalities with confidence\, this series equips you with the strategies\, tools\, and insights to build a more engaged\, effective\, and future-ready volunteer program. Discover how to attract\, empower\, and retain the people who make your mission possible.\n\n\n\n\n\nPurchase webinars individually or save 10% with a series!\n\n\n\n\nADVANCED VOLUNTEER MANAGEMENT SERIES TOPICS\n\n60-minute webinars – available live or on-demand\n\n\nE- & Micro-Volunteering\nVolunteer Leaders: Guiding Volunteers Toward Leadership Roles\nCoaching Challenging Personalities
URL:https://oregonhospice.org/event/hhwn-webinar-2026-advanced-volunteer-management-series/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260407T120000
DTEND;TZID=America/Los_Angeles:20260407T130000
DTSTAMP:20260425T203817
CREATED:20260330T180554Z
LAST-MODIFIED:20260330T180554Z
UID:10000083-1775563200-1775566800@oregonhospice.org
SUMMARY:HHWN WEBINAR: E- & Micro-Volunteering
DESCRIPTION:Have you heard of using e- and micro-volunteering to boost volunteer engagement? Discover how these innovative offerings can help you meet the hospice 5% requirement while fitting today’s busy lifestyles. Participants will walk away with simple strategies and resources to design\, track\, and sustain flexible volunteer roles that benefit patients\, families\, and the organization. \nKEY WEBINAR TAKEAWAYS\nDefinition of e-volunteering and micro-volunteering\nFive special needs for virtual volunteers\nAdapting supervision approaches to virtual/micro volunteers\nFive items to include in a marketing/recruitment plan \nBONUS MATERIALS\nList of specific roles for virtual volunteers\nList of potential projects for micro-volunteers\nProgram readiness self-evaluation\nSample position descriptions for virtual volunteer positions\nSample policies/procedure for overall virtual volunteer services\nExtensive handout with lecture notes and additional learning opportunities \nWEBINAR DETAILS\nNational data shows that 1 in 5 formal volunteer positions today are at least in part e-volunteering or virtual volunteering. Having trouble meeting the 5% requirement? E-volunteering removes or addresses many of the reasons people give when they decide not to volunteer. Another intriguing trend is micro-volunteering — short\, task-based projects like transcription\, data entry\, or maybe even assistance with patient/family legacy videos. This informative session will explore both e-volunteering and micro-volunteering and will include resources for you to navigate both benefits and potential challenges you might encounter. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-e-micro-volunteering/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260408T120000
DTEND;TZID=America/Los_Angeles:20260408T130000
DTSTAMP:20260425T203817
CREATED:20251223T080905Z
LAST-MODIFIED:20260217T211859Z
UID:10000011-1775649600-1775653200@oregonhospice.org
SUMMARY:QAPI/Regulatory Networking Group
DESCRIPTION:Monthly networking group for Provider Members with QAPI/Regulatory responsibilities within their hospice program. \nThis networking group is for those Provider Members with QAPI/Regulatory responsibilities within their hospice program and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the second Wednesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org. \n 
URL:https://oregonhospice.org/event/qapi-regulatory-networking-group-4/
CATEGORIES:Zoom
ORGANIZER;CN="Meg McCauley":MAILTO:mccauley@oregonhospice.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260408T120000
DTEND;TZID=America/Los_Angeles:20260408T133000
DTSTAMP:20260425T203817
CREATED:20260330T181039Z
LAST-MODIFIED:20260330T181039Z
UID:10000084-1775649600-1775655000@oregonhospice.org
SUMMARY:HHWN WEBINAR: QAPI: Digging in the Data
DESCRIPTION:Learn how to turn hospice data into real quality and compliance wins! Hospice agencies today face intense regulatory scrutiny\, and this practical session will lay out how to move from basic information gathering into meaningful analysis and action. Participants will learn how to use data trends to prioritize improvement activities and build a comprehensive QAPI plan and program that drives quality outcomes and supports regulatory success. \nKEY WEBINAR TAKEAWAYS\nHow to interpret quality data to drive measurable performance improvement\nQuality data and tools to prioritize and sustain performance improvement activities \nThis webinar is part of the QAPI Success Series \nBONUS MATERIALS\nQAPI self-assessment tool\nGuide for developing a QAPI plan\nQAPI goal setting worksheet \nWEBINAR DETAILS\nIn today’s regulatory environment\, hospice agencies must move beyond simply collecting data to effectively analyzing and applying it to drive quality and compliance. This webinar will help provide practical guidance on how to collect\, analyze\, and interpret quality data to support survey readiness and performance improvement. The session will also focus on prioritizing improvement activities based on data trends that help to develop a comprehensive QAPI plan and program\, resulting in quality improvement and regulatory success. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-qapi-digging-in-the-data/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260409T120000
DTEND;TZID=America/Los_Angeles:20260409T130000
DTSTAMP:20260425T203817
CREATED:20260330T181307Z
LAST-MODIFIED:20260409T195001Z
UID:10000085-1775736000-1775739600@oregonhospice.org
SUMMARY:HHWN WEBINAR: Coaching: Guiding Staff to Have Greater Impact
DESCRIPTION:Coaching Conversations: Guiding Staff to Have Greater Impact \nSupervision keeps work moving; coaching ignites lasting impact. Join this inspiring webinar and discover practical tools to transform routine check-ins into powerful\, growth-focused dialogues. Learn how to use intentional questions\, clear expectations\, and strengths-based feedback to unlock performance and ownership. This session will show you how to move beyond “Did you get it done?” into “How can we help you thrive?” so staff feel supported\, accountable\, and equipped to make a bigger difference every day. \nKEY WEBINAR TAKEAWAYSTools to draw out and address what is really going on with staff/volunteersClarity on what motivates and drives individuals to bring their best effortsKey components often missing from supervisory relationshipsExcitement to engage staff/volunteers from a position of confidence and care \nWEBINAR DETAILSLearn how to move beyond supervision into meaningful coaching. In this session\, we will explore practical tools and proven approaches for leading coaching conversations that empower staff\, unlock potential\, and guide you toward greater impact and performance. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-coaching-guiding-staff-to-have-greater-impact/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260409T140000
DTEND;TZID=America/Los_Angeles:20260409T150000
DTSTAMP:20260425T203817
CREATED:20260218T200825Z
LAST-MODIFIED:20260218T200825Z
UID:10000043-1775743200-1775746800@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Bereavement Coordinators Networking
DESCRIPTION:OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Hospice Bereavement Coordinators \nThis group meets the 2nd Thursday of February\, April\, June\, August\, October & December from 2-3p via Zoom. To be added to this networking group\, please call or email Meg McCauley\, 503/890-7027 or mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-bereavement-coordinators-networking-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260414T120000
DTEND;TZID=America/Los_Angeles:20260414T130000
DTSTAMP:20260425T203817
CREATED:20260330T181509Z
LAST-MODIFIED:20260409T195128Z
UID:10000086-1776168000-1776171600@oregonhospice.org
SUMMARY:HHWN WEBINAR: Backbone Over Burnout: The Bold Case for Boundaries
DESCRIPTION:Backbone Over Burnout: The Bold Case for Boundaries\nLearn how to draw the line and save your team! Burnout is quietly eroding performance\, engagement\, and retention across organizations — and it’s hitting high performers the hardest. This practical and business-focused session will provide a clear understanding of what burnout is (hint: it is not a weakness problem\, it is a boundaries problem). Participants will leave with concrete frameworks\, language\, and scripts that can be used immediately to protect energy\, clarity\, and results. \nKEY WEBINAR TAKEAWAYSDiagnosing burnout early — before performance declinesReframing boundaries as a leadership and performance toolSetting and communicating clear boundaries in real timeInterrupting burnout at the source — sustainably \nBONUS MATERIALSResource guideReference sheet: Which boundary do I choose? \nWEBINAR DETAILSThis inspiring presentation will reframe burnout not as a personal failing\, but as a leadership and operational issue rooted in unclear limits\, unmanaged expectations\, and avoided conversations. We will move beyond surface-level wellness talk and get to the real drivers of chronic stress that cost organizations time\, talent\, and momentum. More importantly\, this webinar is designed for immediate application. Attendees will walk away with practical boundary frameworks\, repeatable language\, and real-world scripts that can be used whether managing workload creep\, addressing poor behavior\, setting availability limits\, or protecting role clarity. You will learn not just how to recognize burnout sooner\, but exactly how to interrupt it\, protect your energy and your teams\, and model the kind of backbone that drives healthier cultures and stronger outcomes. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN \n 
URL:https://oregonhospice.org/event/hhwn-webinar-backbone-over-burnout-the-bold-case-for-boundaries/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260414T120000
DTEND;TZID=America/Los_Angeles:20260414T133000
DTSTAMP:20260425T203817
CREATED:20260330T181808Z
LAST-MODIFIED:20260409T195209Z
UID:10000087-1776168000-1776173400@oregonhospice.org
SUMMARY:HHWN WEBINAR: Rethinking Hospice Admissions for Today’s Care
DESCRIPTION:Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey\nTurn hospice admissions into a clear\, compassionate fast track to care and stand out in today’s competitive hospice environment. Slow or fragmented intake and admissions processes create barriers for patients\, families\, and referral partners and undermine trust. This webinar will equip hospice leaders and business development teams with practical strategies to remove internal bottlenecks\, streamline workflows\, and improve speed\, clarity\, and consistency at every step of the admissions journey. \nKEY WEBINAR TAKEAWAYSWhere barriers hide in your current intake and admissions processCommon breakdowns that delay admissions\, confuse referral sources\, and frustrate familiesSimplifying workflows without sacrificing compliancePractical strategies to streamline documentation\, communication\, and decision-making while staying survey-readyBest practices for faster\, cleaner admissionsImproving response times\, handoffs\, and accountability across intake\, clinical\, and BD teamsHow intake excellence supports business development successHow a smoother admissions experience strengthens referral relationships\, improves conversion rates\, and differentiates your hospice in the marketMetrics that matterData points leadership should track to ensure intake and admissions are supporting growth\, access\, and patient-centered care \nWEBINAR DETAILSIn today’s increasingly competitive and regulated hospice landscape\, a slow or fragmented intake and admissions process can create unnecessary barriers for patients\, families\, and referral partners. Missed opportunities\, delayed care\, and frustrated referral sources don’t just impact census — they impact trust.This webinar is designed for hospice executives\, operational leaders\, intake managers\, and business development professionals who are ready to modernize admissions workflows\, reduce friction\, and make it easier for patients to access hospice care when they need it most. \nReferral partners expect speed\, clarity\, and consistency. Patients and families need simple\, compassionate access to care during vulnerable moments. Hospices that remove internal barriers and align intake with growth strategy are better positioned to serve more patients — and serve them sooner. This session will give you actionable insights to align operations and business development\, turning intake and admissions into a competitive advantage instead of a bottleneck. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-rethinking-hospice-admissions-for-todays-care/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260415T120000
DTEND;TZID=America/Los_Angeles:20260415T130000
DTSTAMP:20260425T203817
CREATED:20260330T182516Z
LAST-MODIFIED:20260409T195954Z
UID:10000088-1776254400-1776258000@oregonhospice.org
SUMMARY:HHWN WEBINAR: Supporting Medical Directors & Hospice Physicians
DESCRIPTION:Supporting Medical Directors & Hospice Physicians: Collaboration\, Regulations & Best Practices\nStrengthen confidence in recertification decisions with clear guidance\, collaboration strategies\, and compliance insight. Hospice Medicare eligibility continues to challenge agencies as patients experience longer stays and gradual declines. This webinar will provide practical tools for collaboration between hospice teams\, medical directors\, and hospice physicians to ensure documentation accurately supports terminal eligibility. You will gain actionable strategies to reinforce sound clinical judgment and strengthen interdisciplinary support in the recertification process. \nKEY WEBINAR TAKEAWAYSRole of baseline assessment and comparatives in supporting collaboration and best practicesKey clinical documentation to support collaboration and best practicesKey information to share during IDG to support medical director collaborationCritical data to review prior to IDG \nBONUS MATERIALSCMS Hospice Documentation Checklist ToolHospice Documentation Audit ChecklistLCD GuidelinesSuggestions for Improved Documentation \nWEBINAR DETAILSHospice Medicare eligibility and supporting terminality is critical. Hospice agencies are frequently under pressure for long length of stays — slow\, steady patient declines reflecting more a chronic disease state than terminal. This webinar is intended to help agencies develop tools and best practices to collaborate and support appropriate hospice recertifications\, including documentation. We will discuss how hospice team members can help support medical directors and hospice team physicians to determine whether to recertify. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-supporting-medical-directors-hospice-physicians/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260421T120000
DTEND;TZID=America/Los_Angeles:20260421T130000
DTSTAMP:20260425T203817
CREATED:20251223T080802Z
LAST-MODIFIED:20260217T211820Z
UID:10000010-1776772800-1776776400@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Medical Directors Networking
DESCRIPTION:Monthly networking group for Member Hospice Medical Directors. \nThis networking group is for those OHPCA/WSHPCO Member Hospice Medical Directors and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the third Tuesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-medical-directors-networking-4/
CATEGORIES:Zoom
ORGANIZER;CN="Meg McCauley":MAILTO:mccauley@oregonhospice.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260421T120000
DTEND;TZID=America/Los_Angeles:20260421T133000
DTSTAMP:20260425T203817
CREATED:20260330T182735Z
LAST-MODIFIED:20260409T195323Z
UID:10000089-1776772800-1776778200@oregonhospice.org
SUMMARY:HHWN WEBINAR: 2026 Social Work & Chaplain Series
DESCRIPTION:2026 Social Work & Chaplain Series\nElevate your role\, amplify your impact in hospice care! Join Gary Gardia for a 3-part webinar series designed specifically for social workers and chaplains. Learn how to assert your value and become an indispensable member of the interdisciplinary team. Discover strategies for providing high-level\, targeted counseling that meets Medicare requirements and truly supports patients and families. Explore your critical role in pain and symptom management\, addressing suffering from psychosocial and spiritual perspectives. Gain practical tools\, proven strategies\, and confidence to enhance your effectiveness and visibility in hospice care. \nPurchase webinars individually or save 10% with a series! \n2026 SOCIAL WORK & CHAPLAIN SERIES90-minute webinars – available live or on-demandThe Assertive Social Worker & ChaplainProviding High-Level & Targeted CounselingThe Role of the Social Worker & Chaplain in Pain & Symptom Management \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-2026-social-work-chaplain-series/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260421T120000
DTEND;TZID=America/Los_Angeles:20260421T133000
DTSTAMP:20260425T203817
CREATED:20260330T182940Z
LAST-MODIFIED:20260409T195408Z
UID:10000090-1776772800-1776778200@oregonhospice.org
SUMMARY:HHWN WEBINAR: The Assertive Social Worker & Chaplain
DESCRIPTION:The Assertive Social Worker & Chaplain\nAre the roles of social worker and chaplain properly recognized and appreciated in your organization? This webinar will focus on transforming these essential yet often under-the-radar functions into valued and well-understood contributors on the interdisciplinary team. Participants will learn how to present their role\, skills\, and capabilities clearly and confidently\, and how to use assertive communication (not aggression) to increase impact and collaboration. \nKEY WEBINAR TAKEAWAYSThe difference between assertive\, aggressive\, and passive-aggressiveMethods chaplains and social workers can utilize to become assertive leaders and team guides around the psychosocial/spiritual needs of patients and families.The critical role of social workers and chaplains in IDT problem solvingTwo positive problem-solving models \nBONUS MATERIALS“How Assertive Are You?” self-assessment exerciseSituation examples that demonstrate assertive approaches to care and leadershipHandout with additional lecture notes and extensive list of resources \nWEBINAR DETAILSIn order to provide optimal patient/family care\, we cannot afford to have “invisible” team members – or those who go about providing care absent much involvement with or from the interdisciplinary team. Do you believe you are undervalued by the team and/or the organization? Then show up with value! That means making sure everyone knows who you are – your role\, your skillsets\, what you are capable of. To accomplish this\, you need to be assertive – not aggressive. This webinar will be about assuring hospice social workers and chaplains are clear about the pathway to becoming essential\, and well-understood\, members of the interdisciplinary team. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-the-assertive-social-worker-chaplain/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260422T120000
DTEND;TZID=America/Los_Angeles:20260422T130000
DTSTAMP:20260425T203818
CREATED:20260330T183135Z
LAST-MODIFIED:20260409T195508Z
UID:10000091-1776859200-1776862800@oregonhospice.org
SUMMARY:HHWN WEBINAR: Listening Transforms Patient & Family Experiences
DESCRIPTION:How Listening Transforms Patient & Family Experiences\nHow can tough conversations become productive patient and family experiences? Committing our attention and consciously listening can be difficult\, especially when patients and families bring more concerns than time seems to allow. This webinar will present practical\, real-world strategies staff and volunteers can employ to help patients and families prioritize needs\, make informed choices\, and feel genuinely heard. \nKEY WEBINAR TAKEAWAYSListening techniques that demonstrate empathyNavigating “They are so wrong” moments – how to tactfully guide patients and families while demonstrating respectCoaching patients and families via shared decision makingFour steps for exiting visits or phone calls graciously and without abrupt endings or endless tangents \nBONUS MATERIALSCoaching template for better decision makingLearning guide \nWEBINAR DETAILSLet’s face it: listening is not always easy\, especially when patients and family members have a list of concerns longer than a lunch break. However\, effective listening transforms interactions\, improves outcomes\, and makes each day smoother.​ In this webinar\, we will explore practical strategies that help patients and families prioritize their needs\, make better choices\, and feel genuinely heard. Participants will learn how to listen without judgment\, what to do when a patient is wrong\, and how to graciously wrap up conversations while preserving trust. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-listening-transforms-patient-family-experiences/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260423T120000
DTEND;TZID=America/Los_Angeles:20260423T133000
DTSTAMP:20260425T203818
CREATED:20260330T183339Z
LAST-MODIFIED:20260409T195604Z
UID:10000092-1776945600-1776951000@oregonhospice.org
SUMMARY:HHWN WEBINAR: Maximize Compliance & Minimize Discrimination\, Harassment
DESCRIPTION:Manage Content to Maximize Compliance & Minimize Discrimination\, Harassment & Hostile Work Environment Claims\nBe proactive and stop risky content before it starts! It is possible to manage digital communication and mitigate the increased risk that accompanies the increased use of AI\, social media\, and e-collaboration tools in the workplace. Join expert Nancy Flynn to learn how to implement clear electronic communication policies\, define content rules that ban harassment and discrimination\, and use formal guidelines to prevent posts\, messages\, and media that can trigger lawsuits or serve as damaging evidence. \nKEY WEBINAR TAKEAWAYSE-policies to ban the creating\, posting\, transmitting\, or accessing of content that could trigger lawsuits\, serve as evidence\, or otherwise create costly problemsContent rules outlawing harassment\, discrimination\, and incivility of any kindWhen it comes to business records\, the content is what counts \nBONUS MATERIALSFrom Email to Zoom: Netiquette Rules to Manage ContentRecords Retention Rules: Best Practices for Preserving\, Protecting\, Producing & Purging E-Business RecordsConfidential & Sensitive Information Policy for the Healthcare Industry \nWEBINAR DETAILSThe adoption of AI\, social media\, and e-collaboration tools has ramped up electronic risks\, including discrimination\, harassment\, and hostile work environment claims. No longer restricted to inappropriate email and unmanaged web surfing\, employees (accidentally and intentionally) share unlawful\, impolite\, and unprofessional content that defames patients\, maligns managers\, bullies colleagues\, exposes secrets\, and violates HIPAA. Whether on business or personal accounts\, the results can be disastrous. \nWhen it comes to managing electronic risks\, best practices call for the implementation of electronic policies\, complete with content rules banning harassment\, discrimination\, and incivility. According to the EEOC\, employees in workplaces without such policies suffer the highest levels of harassment. Attend this webinar to learn how to use formal guidelines to outlaw the creating\, posting\, transmitting\, or accessing of content — text\, photos\, videos\, art — that could trigger lawsuits\, serve as smoking-gun evidence in litigation\, or otherwise create costly problems for your organization. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-maximize-compliance-minimize-discrimination-harassment/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260428T120000
DTEND;TZID=America/Los_Angeles:20260428T133000
DTSTAMP:20260425T203818
CREATED:20260330T183528Z
LAST-MODIFIED:20260409T195641Z
UID:10000093-1777377600-1777383000@oregonhospice.org
SUMMARY:HHWN WEBINAR: The Power of Pausing: Debriefing for Sustainability
DESCRIPTION:The Power of Pausing: Debriefing for Clinician Sustainability\nWitnessing the suffering and distress of patients and families is understandably challenging. Peer-facilitated healthcare debriefings provide time to discuss the impact of the work\, normalize reactions\, and support resilience across careers. This presentation will review evidence that links debriefing programs to reduced staff attrition and healthier coping\, and provide practical steps to design\, implement\, and evaluate a debriefing program that addresses resistance\, secures leadership support\, and promotes equity of practice in any setting. \nKEY WEBINAR TAKEAWAYSNatural consequences of working in healthcare on our emotions and behaviorThe evidence and value of social support to mitigate the harmful effects of this emotional workHealthcare debriefings as an institutionally supported model strategyHow to make the case and implement healthcare debriefings in your workplace \nBONUS MATERIALSMaking the case for debriefingsTraining manual to implement debriefings \nWEBINAR DETAILSHealthcare clinicians\, physicians\, nurses\, social workers\, etc. may experience a variety of emotions related to the work\, including sadness\, frustration\, grief\, guilt\, or isolation. Peer-facilitated healthcare debriefings offer intentional time for providers to talk about the impacts of the work. This evidence-based strategy normalizes\, validates\, and supports providers throughout their work and career. This in turn can directly impact the culture and coping strategies of a group\, unit\, or institution. \nThis workshop will review the strong evidence that supports debriefing programs and highlight the impact they can have on staff attrition. We will discuss the natural\, expectable consequences of working in healthcare and how ongoing debriefings support all staff at any level\, any time during their career. We will then move on to discuss how to design\, implement\, and evaluate a debriefing program. Addressing issues such as institutional resistance\, managerial support\, and equity of practice\, this webinar will leave the participant with a guide to implementing debriefings in their workplace. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-the-power-of-pausing-debriefing-for-sustainability/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260429T120000
DTEND;TZID=America/Los_Angeles:20260429T133000
DTSTAMP:20260425T203818
CREATED:20260330T183726Z
LAST-MODIFIED:20260409T195721Z
UID:10000094-1777464000-1777469400@oregonhospice.org
SUMMARY:HHWN WEBINAR: How to Conduct an Audit to Prepare for Survey/ADR
DESCRIPTION:How to Conduct an Audit to Prepare for Survey or ADR\nSpot risks before they strike. Surveys and ADRs expose documentation gaps that cost agencies penalties and payments. Join Kathy Ahearn for a step-by-step deep dive into comprehensive hospice documentation audits for Conditions of Participation and payment compliance. This session will reveal high-risk areas\, teach risk identification\, and show how to integrate findings into performance improvement plans that shield agencies from oversight challenges. \nKEY WEBINAR TAKEAWAYSDifferent types of audits\, licensing versus financialKey risk areas and how to avoid themKey technical versus key clinical documentation to support hospice eligibilityThe most common survey and payment denial challenges \nBONUS MATERIALSHospice Documentation Audit ToolHospice GIP Audit ToolHospice Documentation Audit ChecklistCMS Hospice Documentation Checklist ToolCMS Suggestions for Improved Documentation \nWEBINAR DETAILSHospice documentation should be audited both for Conditions of Participation and for Conditions for Payment. This presentation will take you through an effective hospice documentation audit step-by-step with a focus on critical areas of risk. Presented will be what should appear on every hospice documentation audit tool from technical to clinical requirements. We will discuss how to identify areas of risk and how to incorporate activities into performance improvement to avoid both survey and financial agency penalties. \nEnhanced oversight\, pre- and post-payment ADRs\, survey preparation\, and hospice documentation is more critical than ever. If your agency has had any survey or ADR challenges related to hospice documentation\, this presentation is recommended for you. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-how-to-conduct-an-audit-to-prepare-for-survey-adr/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260430T120000
DTEND;TZID=America/Los_Angeles:20260430T130000
DTSTAMP:20260425T203818
CREATED:20260330T183919Z
LAST-MODIFIED:20260409T195802Z
UID:10000095-1777550400-1777554000@oregonhospice.org
SUMMARY:HHWN WEBINAR: If It Wasn't Documented\, It Wasn't Done!
DESCRIPTION:If It Wasn't Documented\, It Wasn't Done!\nMake every hospice visit count — on paper and in practice. Each patient’s full story\, from election through discharge\, should be clearly understood through perusal of your documentation. Join this focused presentation to review essential regulatory requirements\, learn how to document in a way that supports hospice eligibility\, and examine common problems such as omissions and inaccuracies that weaken the clinical record. \nKEY WEBINAR TAKEAWAYSCommon documentation issues impacting hospice providersEssential documentation that is often missing or incorrectly notedClinical audits and follow-up for effective quality performance and improvement \nWEBINAR DETAILSWe have all heard the phrase\, “if it wasn’t documented\, it wasn’t done” related to clinical documentation. This session takes a deep dive into the essential requirements of hospice documentation to meet regulatory requirements and support hospice eligibility. Surveyors\, reviewers\, other IDG members\, and providers should be able to read the story of each hospice patient from election to discharge. Discussion will address common documentation issues including omissions and inaccuracies that may be entered into the clinical record. \nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-if-it-wasnt-documented-it-wasnt-done/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260505T120000
DTEND;TZID=America/Los_Angeles:20260505T130000
DTSTAMP:20260425T203818
CREATED:20260421T155713Z
LAST-MODIFIED:20260421T155713Z
UID:10000097-1777982400-1777986000@oregonhospice.org
SUMMARY:HHWN WEBINAR: Volunteer Leaders: Guiding Volunteers
DESCRIPTION:REGISTER\nAdvance your volunteer program by transforming dedicated helpers into capable leaders.\nThis session will explore proven strategies to identify\, recruit\, and develop volunteers for leadership roles that strengthen your organization. Learn how to engage skilled community members who are ready to contribute in meaningful ways whether coordinating events\, managing outreach\, or leading teams. Elevate your volunteer program and build a stronger\, more sustainable organization. \nKEY WEBINAR TAKEAWAYS\nThe importance of offering volunteer advancement opportunities for certain volunteers\nSurround high-performance volunteers with like-minded\, skilled peers\nUtilize community professionals as volunteers in typical and unusual roles\nFour ways to recruit the high-performance and/or professional volunteers in your community \nBONUS MATERIALS\nApplicable Medicare regulations and guidance\nList of potential roles\nSample position descriptions\, training curricula\, program descriptions\, evaluation criteria\, etc.\nDiscussion guide to assist in obtaining staff/leadership buy-in\nHandout with additional lecture notes and learning opportunities \nWEBINAR DETAILS\nAre you maximizing the use of professionals in your community who may want to help out and would volunteer if just asked? Are you using volunteers in leadership roles such as marketing within community religious congregations\, coordinating speaker’s bureaus\, or managing volunteer programs such as nursing home volunteers? These are just a few examples of the many ways you can maximize the knowledge\, skills\, and time of a targeted and comprehensive volunteer workforce — whether they are already engaged or just need the right invitation. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice \nWHO SHOULD ATTEND?\nVolunteer managers\nTeam leaders\nKey volunteers\nSenior leadership \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Gary Gardia\, LCSW\, APHSW-C \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-volunteer-leaders-guiding-volunteers/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260506T120000
DTEND;TZID=America/Los_Angeles:20260506T133000
DTSTAMP:20260425T203818
CREATED:20260421T164212Z
LAST-MODIFIED:20260421T164212Z
UID:10000098-1778068800-1778074200@oregonhospice.org
SUMMARY:HHWN WEBINAR: A How-To on High-Performing Hospice Sales
DESCRIPTION:REGISTER\nTransform passion into performance and build the sales engine your hospice deserves. Most hospices were developed by skilled clinicians and compassionate operators who excelled in care delivery and compliance — but few had training in sales or strategic growth. Join Kurt Kazanowski for a demonstration of proven structures\, cutting-edge strategies\, and practical tools to expand your reach and serve more individuals in need. This is not the hospice model of the past\, it is a vision for sustainable growth\, greater impact\, and stronger community presence. \nKEY WEBINAR TAKEAWAYS\nHiring high-performing sales staff\nBest methods to onboard sales staff\nA seven-step sales process: “Structure can be liberating”\nHow to sell on value to 10 key referral segments\nThe importance of co-managing accounts with clinical staff \nBONUS MATERIALS\nJob descriptions for Chief Growth Officer\, Director of Business Development\, and Account Executive (salesperson)\nExample of a performance-based incentive bonus program \nWEBINAR DETAILS\nMost hospices were started by wonderful\, talented clinicians or operators. While these people had expert knowledge in how to deliver care\, run a hospice\, and operate in a compliant manner\, they generally didn’t have education or experience in building a professional sales and growth model. This session will provide architecture and a set of key principles to assist in developing and/or improving so your organization has a high-performing growth and sales function. Learn best practices and state of the art means and methods to serve more people\, grow\, and give the gift of hospice and home care. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nHome Care\nHome Health\nPalliative Care\nWHO SHOULD ATTEND?\nOwners\nCEOs\nCOOs\nAdministrators or executive directors\nVPs of growth\, business development sales\nDirectors of business development\nVP/directors of strategy development\nAccount executives/sales staff \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Kurt Kazanowski\, Hospice Advisors \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-a-how-to-on-high-performing-hospice-sales/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260507T073000
DTEND;TZID=America/Los_Angeles:20260508T170000
DTSTAMP:20260425T203818
CREATED:20260211T025346Z
LAST-MODIFIED:20260422T165217Z
UID:10000017-1778139000-1778259600@oregonhospice.org
SUMMARY:Spring Intensive 2026
DESCRIPTION:Spring Intensive: Regulatory Update 2026\nBetter Together: Strengthening Care Through Community Partnership\nMay 7–8\, 2026  |  Sheraton Portland Airport Hotel  |  Portland\, Oregon\nJointly hosted by the Oregon Hospice & Palliative Care Association (OHPCA) and the Washington State Hospice & Palliative Care Organization (WSHPCO)\n\n\n\nRegister\n\nShort Schedule (printable)\n\n\n\n\n\n\nDetailed Schedule\n\nHotel & Travel\n\nSponsor / Exhibit\n\nContinuing Education\n\n\n\n\n\nConference Details\nDates: May 7–8\, 2026\nLocation: Sheraton Portland Airport Hotel\, Portland\, Oregon\nHosted by: OHPCA & WSHPCO\nContinuing Education: 10.75 Contact Hours / CEUs (see details below)\n\n\n\n\n\nAbout the Conference\nThe Spring Intensive: Regulatory Update is an annual conference jointly hosted by OHPCA and WSHPCO\, focused on the evolving regulatory landscape shaping hospice and palliative care. As providers continue to navigate ongoing changes related to payment reform\, compliance oversight\, and quality reporting requirements\, the need for accurate information and thoughtful interpretation of regulations remains essential.\nThis year’s program expands that focus by highlighting the important role of community partnership in delivering comprehensive\, person-centered end-of-life care. Better Together: Strengthening Care Through Community Partnership explores how collaboration with organizations and professionals outside of traditional hospice and palliative care can enhance care planning\, broaden available resources\, and better support patients and families throughout the end-of-life journey.\nIn addition to regulatory updates\, the Spring Intensive features perspectives from invited experts whose work intersects with end-of-life care but may fall outside the hospice and palliative care setting. These sessions are designed to help care teams better understand the expertise\, services\, and regulatory considerations that exist beyond their own organizations\, and how intentional collaboration can strengthen communication\, coordination\, and care delivery.\nBy examining how hospice and palliative care providers can work more effectively with community-based partners\, this year’s program offers practical insight into expanding the “menu” of support available to patients and families\, while continuing to meet regulatory expectations and deliver high-quality\, compassionate care.\n\n\n\nRegistration Rates\n\n\n\n\nRegistration Type\n2 Days\n1 Day\nExhibitor Table\n\n\n\n\nOHPCA / WSHPCO Members\n$595 per person\n$350 per person\n$750\n\n\nNon-Members\n$850 per person\n$495 per person\n$1\,500\n\n\n\n\n\nRegister Now\n\n\nSponsor / Exhibit\n\n\n\n\nHotel & Travel\nSheraton Portland Airport Hotel\n8235 NE Airport Way\, Portland\, OR 97220\n|\n\nView on Map\n\nPlease book your group rate for the OHPCA/WSHPCO Spring Intensive at the Sheraton Portland Airport Hotel\, offering a special group rate of $155 per night.\nLast day to book: Extended through Tuesday\, April 28\, 2026\n\nBook the Hotel Room Block\n\n(If the room block appears full\, you may still wish to contact the hotel directly to ask about additional availability.)\n\n\n\nSponsorship Levels\n\nRunway Sponsor — $4\,000\nRunway Sponsors provide core support for the Spring Intensive and help make the conference possible. This level is for sponsors who want a visible presence and an opportunity to briefly introduce themselves and their work to attendees.\nIncludes:\n\n	 Draped exhibitor table\n	 Conference registration for two (2) people\n	 Recognition on the OHPCA and WSHPCO websites\n	 Recognition on Day 1 of the conference\, with a brief opportunity to introduce yourself and your business\n\n\n\nThank you to our Gate Sponsor - MatrixCare\n\n	\n\n	Gate Sponsors support connection and engagement throughout the conference. This level offers a strong exhibitor presence and recognition during a key networking moment.\nIncludes:\n\n	 Draped exhibitor table\n	 Conference registration for two (2) people\n	 Recognition on the OHPCA and WSHPCO websites\n	 Recognition at the Welcome Reception\n\n\n\nWayfinding Sponsor — $2\,000\nWayfinding Sponsors help support the overall conference experience and attendee engagement. This level is a good option for sponsors who want visibility and connection at a more modest level.\nIncludes:\n\n	 Draped exhibitor table\n	 Conference registration for one (1) person\n	 Recognition on the OHPCA and WSHPCO websites\n	 Recognition at the Tuesday luncheon\n\n\nSponsorship support helps strengthen connection\, collaboration\, and shared learning for hospice and palliative care providers across Oregon and Washington.\n\n\n\nTentative Schedule\n\n\nView Detailed Schedule (Session Descriptions & Bios)\n\n\n  \nThursday\, May 7\, 2026\n\n\n\n\n7:45 – 8:30 am\nBreakfast\, Registration/Sign In\n\n\n8:30 – 8:45 am\nWelcome\, Housekeeping\, Announcements\n\n\n8:45 – 9:45 am\nKEYNOTE - A View from the Other Side: Caregiver Perspectives on Hospice; Dr. Ashley Meagher\, MD\, MPH\, FACS\n\n\n9:45 – 10:15 am\nHelping Care Go Well: A Caregiver’s Role in the Hospice Experience; Meg McCauley\, Director of Association Management and IT Manager\, OHPCA & WSHPCO\n\n\n10:15 – 10:45 am\nBreak with Vendors\n\n\n10:45 am – 12:00 pm\nFY 2027 Proposed Hospice Wage Index Rule AND a Chance to Create Comments in Response - Make a Difference Today! Judi Lund Person\, MPH\, CHC\, Lund Person & Associates Hospice Consulting\n\n\n12:00 – 1:00 pm\nLunch\, Visit with Vendors\n\n\n1:00 – 2:00 pm\nHospice Documentation Requirements (via Zoom); Kathy Mersh\, Medicare Part A Provider Outreach & Education Consultant; NGS\, an Elevance Health Company\n\n\n2:00 – 3:00 pm\nEmpowering Clients with Updated Funeral Resource Information; Holly Pruett\, MA\, Funeral Celebrant & Death Doula\, Oregon & Washington Funeral Resources & Education\n\n\n3:00 – 3:15 pm\nBreak with Vendors\n\n\n3:15 – 4:15 pm\nKey Drivers of Hospice Access and Experience; Marc Berg\, Co-Founder & Sarah Cameron\, Principal\, Berg Data Solutions\n\n\n4:15 pm\nAdjournment\n\n\n\n\nSchedule is tentative and subject to change.\n\n  \nFriday\, May 8\, 2026\n\n\n\n\n7:45 – 8:30 am\nBreakfast\, Registration/Sign In\n\n\n8:30 – 8:45 am\nWelcome\, Announcements\n\n\n8:45 – 9:45 am\nPLENARY - Better Together: Community as Intervention in End-of-life Care; Erin Collins\, MN\, RN\, CHPN\, Director of Programs\, The Peaceful Presence Project\n\n\n10:00 – 10:15 am\nBreak with Vendors\n\n\n10:15 – 11:15 am\nPartners In Care Integrated Volunteer Doula Program; Shannon Campbell\, Volunteer Manager\, Partners in Care; Lisa Hurley\, Chief Operating Officer\, Partners in Care\n\n\nClinical Excellence in Action: Surviving an OIG Audit; Lisa Hurley\, Chief Operating Officer\, Kristi Williams\, BSN\, RN\, Quality Manager\, Partners in Care\n\n\n\n11:15 am – 12:15 pm\nBetter QI Leads to Better Outcomes - One Agency's Journey; Greg Pang\, Principal\, MHA\, Greg Pang Consulting\n\n\n12:15 – 1:15 pm\nLunch\, Exhibitor Bingo Drawing\, Vendor Drawings\n\n\n1:15 – 2:15 pm\nHard-Won Lessons in Hospice Care: The HOPE Tool and Responding to Emergencies; Judi Lund Person\, MPH\, CHC\, Lund Person & Associates Hospice Consulting\, Christine Nidd\, CPHQ\, PMP\, MSW\, Manager of Quality & Compliance\, Hospice of the Northwest; Casey Byman\, RN\, BSN\, Hospice Quality Program Manager\, EvergreenHealth; Zoe Diaz\, MBA\, CCO\, Tri-Cities Chaplaincy; Kathryn Bomkamp\, Hospice Quality Manager\, Kaiser Hospice & Palliative Care \n\n\n2:15 – 2:30 pm\nBreak with Vendors\n\n\n2:30 – 3:30 pm\nRegulatory Deep Dive – Up to the Minute Hospice Regulatory Issues; Judi Lund Person\, MPH\, CHC\, Lund Person & Associates Hospice Consulting\n\n\n3:30 pm\nAdjournment – Thanks for your participation\, safe travels!\n\n\n\n\nSchedule is tentative and subject to change.\n\n\n\nContinuing Education\nProvider approved by the California Board of Registered Nursing\, Provider #CEP14488 for 10.75 Contact Hours.\nThis workshop has been approved for 10.75 CEUs by the Washington Chapter\, National Association of Social Workers (NASW) for Licensed Social Workers\, Licensed Marriage & Family Therapists and Licensed Mental Health Counselors. Provider #1975-153.\n\n\n\nCancellation Policy\nSubstitutes are welcome. Full refunds are available if notice is received by April 30\, 2026. No refunds will be granted thereafter.\n\n\n\nQuestions?\nEmail: mccauley@oregonhospice.org\n\n\n\n\n\n\n\n \nErin Collins \, MNE\, RN\, CHPN\, RYTCo-Founder & Director of Programs; NEDA-Proficient End-Of-Life Doula2022 Cambia health Foundation Sojourns Scholar; https://thepeacefulpresenceproject.org/\n\n\n\n\n\n\n \n\n\nAshley Meagher\, MD\, MPH\, FACS\n\n\n\n\n\n\n\n\n \n\nJudi Lund Person\, MPH\, CHCLund Person & Associates Hospice Consulting\n\n\n\n\n\n\nOHPCA EVENTS\n\nOHPCA + WSHPCO Inpatient Directors/Managers Networking Meeting QAPI/Regulatory Networking Group
URL:https://oregonhospice.org/event/spring-intensive-2026/
LOCATION:Sheraton Portland Airport Hotel\, 8235 NE Airport Way\, Portland\, OR\, 97220\, United States
ORGANIZER;CN="Meg McCauley":MAILTO:mccauley@oregonhospice.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260507T120000
DTEND;TZID=America/Los_Angeles:20260507T130000
DTSTAMP:20260425T203818
CREATED:20260421T164532Z
LAST-MODIFIED:20260421T164550Z
UID:10000099-1778155200-1778158800@oregonhospice.org
SUMMARY:HHWN WEBINAR: Utilizing QAPI Dashboards & QAPI Templates
DESCRIPTION:REGISTER\nTurn QAPI into clarity with dashboards and templates that make quality impossible to ignore. This webinar will present practical strategies to organize QAPI work so records and activities move from scattered files to a clear\, actionable system. Learn how to track and trend key data\, highlight underperforming areas\, and document performance improvement efforts in real time. Participants will leave with tools that streamline documentation and strengthen survey readiness. \nKEY WEBINAR TAKEAWAYS\nThe purpose of QAPI dashboards\nThree key performance indicators for dashboards\nRequirements for documentation of your QAPI program\nHow templates can be used to streamline PIP documentation \nThis webinar is part of the QAPI Success Series \nBONUS MATERIALS\nSample PIP charter\nSample PIP minutes\nSample dashboard \nWEBINAR DETAILS\nHome health and hospice agencies are required to implement a Quality Assessment and Performance Improvement (QAPI) program. This program must encompass the entire agency\, be data-driven\, and reflect the complexity of services provided. The primary focus is on continuous performance improvement through dedicated QAPI activities and agencies are required to have an organized documentation system. This system must demonstrate that the agency is actively tracking and trending data\, as well as responding to underperforming areas or identifying opportunities for improvement. This webinar will present proven strategies for organizing a QAPI program. Participants will learn how to utilize an effective dashboard and documentation system to support their agency’s QAPI efforts. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nHome Health \nWHO SHOULD ATTEND?\nSenior leadership\nClinical management\nQAPI staff \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Diane Link\, Link Healthcare Advantage\, LLC \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-utilizing-qapi-dashboards-qapi-templates-to-streamline-documentation/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260512T120000
DTEND;TZID=America/Los_Angeles:20260512T133000
DTSTAMP:20260425T203818
CREATED:20260421T164951Z
LAST-MODIFIED:20260421T164951Z
UID:10000100-1778587200-1778592600@oregonhospice.org
SUMMARY:HHWN WEBINAR: Top 5 Hospice Medical Review Denials
DESCRIPTION:REGISTER\nHospice providers face ongoing scrutiny as documentation errors continue to drive costly medical review denials. This webinar will identify the top five medical review denial reasons and offer clear\, practical steps to strengthen eligibility documentation and uphold compliance. Participants will examine real-world denial trends\, learn strategies to improve clinical documentation accuracy\, and gain tools to reduce risk\, strengthen Medicare compliance\, and protect reimbursement. \nKEY WEBINAR TAKEAWAYS\nTop reasons for hospice medical review denials\nEffective documentation strategies to decrease denial risks\nDocumentation gaps that commonly trigger denials\nMedicare Condition of Payment and certification requirements\nReducing organizational risk by preventing avoidable denials \nBONUS MATERIALS\nList of online resources \nWEBINAR DETAILS\nHospice providers face increased scrutiny during medical review\, with documentation-related denials among the most common and costly outcomes. This webinar will examine the top five hospice medical review denials and provide practical guidance to help teams strengthen eligibility documentation and reduce risk. Participants will learn strategies to improve documentation to ensure compliance with Medicare payment requirements. Whether you are part of clinical leadership\, compliance\, or provider certification\, this session will equip you with the knowledge and insight to prevent avoidable denials and protect reimbursement. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice \nWHO SHOULD ATTEND?\nHospice administrators\nDirectors of nursing\nClinical managers\nQAPI managers\nHospice nurses\, NPs\, and physicians \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Tammy Stewart\, Healthcare Provider Solutions\, Inc. \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/https-hospice-eewebinarnetwork-com-top-5-hospice-medical-review-denials/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260512T150000
DTEND;TZID=America/Los_Angeles:20260512T160000
DTSTAMP:20260425T203818
CREATED:20251223T081015Z
LAST-MODIFIED:20260218T194552Z
UID:10000012-1778598000-1778601600@oregonhospice.org
SUMMARY:OHPCA + WSHPCO Inpatient Directors/Managers Networking Meeting
DESCRIPTION:OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Inpatient Hospice Directors\, Managers \nThis group meets the 2nd Tuesday of January\, March\, May\, September & November from 3-4p via Zoom. To be added to this networking group\, please call or email Meg McCauley\, 503/890-7027 or mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-inpatient-directors-managers-networking-meeting-2/
CATEGORIES:Zoom
ORGANIZER;CN="Meg McCauley":MAILTO:mccauley@oregonhospice.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260513T120000
DTEND;TZID=America/Los_Angeles:20260513T130000
DTSTAMP:20260425T203818
CREATED:20251223T081114Z
LAST-MODIFIED:20260217T181712Z
UID:10000013-1778673600-1778677200@oregonhospice.org
SUMMARY:QAPI/Regulatory Networking Group
DESCRIPTION:Monthly networking group for Provider Members with QAPI/Regulatory responsibilities within their hospice program. \nThis networking group is for those Provider Members with QAPI/Regulatory responsibilities within their hospice program and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the second Wednesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/qapi-regulatory-networking-group-5/
CATEGORIES:Zoom
ORGANIZER;CN="Meg McCauley":MAILTO:mccauley@oregonhospice.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260513T120000
DTEND;TZID=America/Los_Angeles:20260513T133000
DTSTAMP:20260425T203818
CREATED:20260421T170045Z
LAST-MODIFIED:20260421T170045Z
UID:10000101-1778673600-1778679000@oregonhospice.org
SUMMARY:HHWN WEBINAR: Responding to Medical Audit Reviews
DESCRIPTION:REGISTER\n\n\nLearn how to take control of the medical audit process and respond with confidence to every review request. This webinar will provide a practical\, step-by-step guide to understanding and responding to a medical review additional documentation request. Participants will learn how to interpret the audit request\, identify critical first steps\, and engage the right team members in the process. The session will cover key timelines\, required documentation\, and best practices for organizing responses. \nKEY WEBINAR TAKEAWAYSCritical first steps upon ADR receiptAgency responsibilities and timelinesRecommended ADR submission process best practices to achieve optimal outcomesThe levels of Medicare appeals and timelines involved \nBONUS MATERIALSDocumentation Checklist Tool (home health\, hospice)Pre-payment and post-payment MR ADR quick resource toolsResponding to Home Health ADR checklist \nWEBINAR DETAILSMedical audit reviews/additional documentation requests (ADRs) continue for both post- and pre-payment review. Agencies struggle with how to submit their documentation in a timely and effective manner in order to produce optimal results. This presentation will be a "how-to" guide on responding to an ADR and submitting your documentation. This process begins with understanding the ADR received\, key critical first steps an agency should take\, and what agency members should be involved in the process. We will cover timelines\, critical documentation to review\, submission steps\, and internal resources required for the submission project. We will also address best practices\, including checklists for ease-of-use auditing\, when to seek outside assistance in responding to medical review audits\, when to seek legal advice\, and when to appeal. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:HospiceHome Health \nWHO SHOULD ATTEND?Executive leadership including administrator\, CFO\, CEO\, compliance officerDOPCSs\, directors of clinical services\, clinical supervisorsQA\, educationAdministrative assistance – business office \nTAKE-AWAY TOOLKITEmployee training logInteractive quizPDF of slides and speaker’s contact info for follow-up questionsAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.Presented By Kathy Ahearn\, ALECC\, Inc. \n\n\n\n\nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\n\n\nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hhwn-webinar-responding-to-medical-audit-reviews/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260514T120000
DTEND;TZID=America/Los_Angeles:20260514T133000
DTSTAMP:20260425T203818
CREATED:20260421T170632Z
LAST-MODIFIED:20260421T170632Z
UID:10000102-1778760000-1778765400@oregonhospice.org
SUMMARY:HHWN WEBINAR: Developing Top-Flight Telephone Rapport
DESCRIPTION:REGISTER\nEvery phone call is a critical opportunity to showcase your organization’s professionalism and compassion. This session will teach participants proven communication techniques that enhance caller satisfaction and reinforce your team’s confidence. Learn to sustain these gains with a simple\, peer call coaching program that promotes consistency and accountability year-round. By the end of this webinar\, you will have practical tools to elevate every conversation and strengthen long-term patient relationships. \nKEY WEBINAR TAKEAWAYS\nCreating your organization’s sustainable phone greeting\nLaunching a peer coaching program to sustain excellent telephone practices\nTwo brief yet fun team meetings that will improve telephone skills immediately \nBONUS MATERIALS\nPre-hire assessment tool to evaluate candidates for positions requiring excellent phone skills\nDIY peer coaching program template\nPractical tips for callers who have difficulty hearing \nWEBINAR DETAILS\nExceptional telephone communication is a powerful tool for building patient trust and strengthening your agency’s reputation. In this webinar\, you will discover how every phone interaction is an opportunity to create a lasting positive impression and increase access to care. Learn practical strategies to elevate your team’s communication skills and turn every call into a reflection of your organization’s commitment to outstanding service. \nHow can you sustain the progress gained from attending this webinar? After all\, you cannot observe every telephone call! The solution is a peer coaching program that reinforces agency standards throughout the year. This presentation will demonstrate a simple peer call coaching program you can implement to sustain positive call behaviors and customer satisfaction. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice\nHome Care\nHome Health\nPalliative Care \nWHO SHOULD ATTEND?\nTeam members involved in the patient and family experience\nCall center managers\nLeaders\nManagers responsible for customer service staff\nTraining managers\nHuman resources personnel\nReferral and intake staff\nAnyone who wants to improve their customer service phone skills \nTAKE-AWAY TOOLKIT\nEmployee training log\nInteractive quiz\nPDF of slides and speaker’s contact info for follow-up questions\nAttendance certificate provided to self-report CE credits \nNOTE: All materials are subject to copyright. Transmission\, retransmission\, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.\nPresented By Susan Keane Baker \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/https-hospice-eewebinarnetwork-com-developing-top-flight-telephone-rapport-the-importance-of-impression-management/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260514T140000
DTEND;TZID=America/Los_Angeles:20260514T150000
DTSTAMP:20260425T203818
CREATED:20260218T200024Z
LAST-MODIFIED:20260218T200209Z
UID:10000037-1778767200-1778770800@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Volunteer Coordinators Networking
DESCRIPTION:OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Hospice Volunteer Coordinators \nThis group meets the 2nd Thursday of January\, March\, May\, September & November from 2-3p via Zoom. To be added to this networking group\, please call or email Meg McCauley\, 503/890-7027 or mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-volunteer-coordinators-networking/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260518T120000
DTEND;TZID=America/Los_Angeles:20260518T133000
DTSTAMP:20260425T203818
CREATED:20260421T171232Z
LAST-MODIFIED:20260421T171312Z
UID:10000103-1779105600-1779111000@oregonhospice.org
SUMMARY:HHWN WEBINAR: '27 Hospice Proposed Payment Rule Regulatory Update
DESCRIPTION:REGISTER\nStay ahead of critical regulatory changes with a comprehensive breakdown of the proposed FY2027 Hospice Wage Index and Payment Rate Update. This timely webinar will deliver a detailed analysis of the proposed updates\, including rate adjustments\, Hospice Quality Reporting Program revisions\, the new SSVI\, and an important update on the HOPE Tool implementation. Participants will receive clear guidance on preparing for these changes\, effective October 1\, 2026\, and on compiling their comments\, due June 1\, 2026. This session will equip you to confidently navigate the evolving regulatory landscape and plan for compliance. \nKEY WEBINAR TAKEAWAYS\nRate changes to base rates and cap for 2027\nNEW Service & Spending Variation Index (SSVI) and how it will be used\nProposed changes to the Hospice Election Statement Addendum\nSpecific text changes proposed for who can discharge a hospice patient\nProposed changes to the Hospice Quality Reporting Program \nBONUS MATERIALS\n2027 table outlining the new Service & Spending Variation Index (SSVI) \nWEBINAR DETAILS\nThe proposed 2027 Hospice Wage Index and Payment Rule is packed full of changes for FY2027 and this webinar will provide a detailed analysis of changes and the specifics of implementation! Advance preparation for implementation of these changes is necessary\, with the changes including rate adjustments\, numerous Hospice Quality Reporting Program changes\, the new SSVI\, and an update on the implementation of the HOPE Tool. This session is a must for all to prepare for coming changes effective October 1\, 2026\, and for focusing your comments on the proposed rule that are due June 1\, 2026. \nTHIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:\nHospice \nWHO SHOULD ATTEND?\nHospice billers\nHospice directors/owners\nHospice administrators\nHospice field staff\nPresented By\nMelinda Gaboury\, Healthcare Provider Solutions\, Inc. \nThe OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars\, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/https-hospice-eewebinarnetwork-com-2027-hospice-proposed-payment-rule-regulatory-update/
END:VEVENT
END:VCALENDAR