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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260303T120000
DTEND;TZID=America/Los_Angeles:20260303T130000
DTSTAMP:20260425T095014
CREATED:20260224T215402Z
LAST-MODIFIED:20260224T215402Z
UID:10000052-1772539200-1772542800@oregonhospice.org
SUMMARY:Self-Aware\, Self-Assured: The First Step to Unstoppable Leadership
DESCRIPTION:Self-Aware\, Self-Assured: The First Step to Unstoppable Leadership\n\n\nReady to lead with clarity and confidence?\n\n\nJoin us in this high-impact session that will dive into three essential self-awareness competencies at the core of emotional intelligence: emotional self-awareness\, accurate self-assessment\, and self-confidence. Learn to recognize emotional triggers\, evaluate strengths and blind spots more honestly\, and show up with greater confidence in challenging situations.\nKEY WEBINAR TAKEAWAYS\n\n\nSelf-awareness is the foundation of emotional intelligence and a key driver of leadership effectiveness and performance\nEmotional intelligence is not “soft” — it is strategic\, measurable\, and directly impacts results\nMost leaders have blind spots that quietly erode trust\, communication\, and culture if left unaddressed\nSelf-awareness can be developed through practical tools that improve decisions\, confidence\, and leadership impact\n\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nResource guide\nOverview of key concepts\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\n\nJoin us to explore the three critical competencies of self-awareness — emotional self-awareness\, accurate self-assessment\, and self-confidence — each of which plays a pivotal role in this first quadrant of emotional intelligence. Emotional self-awareness is the ability to recognize and understand your emotions as they arise\, helping you navigate your reactions and make intentional decisions. Accurate self-assessment takes this further by enabling you to assess your strengths\, weaknesses\, and areas for growth with objectivity and clarity\, paving the way for continuous improvement. Finally\, we’ll explore the competency of self-confidence\, which empowers you to trust in your abilities and take on challenges with a positive mindset. Gain actionable tools to strengthen your resilience\, lead authentically\, and connect more deeply with others. Mastering these skills lays the foundation for greater personal and professional success.\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE:Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/self-aware-self-assured-the-first-step-to-unstoppable-leadership/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260304T120000
DTEND;TZID=America/Los_Angeles:20260304T133000
DTSTAMP:20260425T095014
CREATED:20260224T220122Z
LAST-MODIFIED:20260224T220122Z
UID:10000053-1772625600-1772631000@oregonhospice.org
SUMMARY:2026 Emotional Intelligence Series
DESCRIPTION:2026 Emotional Intelligence Series\n\n\nUnlock the power of Emotional Intelligence in this 4-part webinar series designed to elevate your leadership and personal impact.\nStart by mastering self-awareness\, the cornerstone of understanding your emotions and making intentional decisions. Then learn self-management strategies to navigate challenges\, stay resilient\, and align actions with your goals. Dive into social awareness to connect deeply\, anticipate needs\, and foster trust with those around you. Finally\, harness relationship management tools to lead effectively\, inspire collaboration\, and transform every interaction into an opportunity for influence and growth.\n\n\n\n\n\nPurchase webinars individually or buy the whole series to save 15%!\n\n\n\n\nEMOTIONAL INTELLIGENCE SERIES TOPICS\n\n60-minute webinars available live or on-demand\n\n\nSelf-Aware\, Self-Assured: The First Step to Unstoppable Leadership\nCalm\, Clear & in Control: The Leader’s Guide to Emotional Self-Mastery\nCalm\, Clear & in Control: The Leader Who Listens: Harnessing Social Awareness to Inspire & Influence\nThe Power of Connection:10 Key Competencies of Relationship Management\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/2026-emotional-intelligence-series/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260304T120000
DTEND;TZID=America/Los_Angeles:20260304T133000
DTSTAMP:20260425T095014
CREATED:20260224T220335Z
LAST-MODIFIED:20260224T221413Z
UID:10000054-1772625600-1772631000@oregonhospice.org
SUMMARY:Hospice Volunteer Program Roles\, Requirements\, Recruitment & More
DESCRIPTION:Hospice Volunteer Program Roles\, Requirements\, Recruitment & More\n\n\nHospice volunteers are a core service\, not a “nice to have.”\n\n\n\nIs your program strong enough to withstand the next surveyor’s questions? This focused webinar will walk hospice leaders and volunteer managers through today’s expectations for a fully functioning volunteer program\, including the 5% requirement\, qualifying activities\, and current surveyor hot buttons. Learn the defined roles of the volunteer director/manager and volunteers\, what does and does not qualify toward the 5%\, and the core elements of a Medicare-compliant volunteer training program.\nKEY WEBINAR TAKEAWAYS\n\n\nRegulations related to a hospice volunteer program\nWhat volunteer activities to include in the 5% cost savings requirement\nBest practices for tracking volunteer hours to meet regulatory requirements\nEnhancing the use of volunteer services through IDT/IDG representation\n\n\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nVolunteer director/coordinator job description\nVolunteer job description\nVolunteer cost savings P&P guidelines\nTracking and Reporting Volunteer Activities (The Health Group\, LLC)\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\n\nThe hospice volunteer program is a core hospice service. This invaluable session will cover the roles of the volunteer director/coordinator and volunteers. Join us for a deep dive on the 5% requirement (including what qualifies)\, training\, recruitment\, and best practices. Frequently asked questions about volunteer activities\, files\, mileage\, and other compliance considerations will be addressed\, ensuring volunteers effectively support patient care while meeting regulatory standards.\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hospice-volunteer-program-roles-requirements-recruitment-more/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260305T120000
DTEND;TZID=America/Los_Angeles:20260305T133000
DTSTAMP:20260425T095014
CREATED:20260224T220648Z
LAST-MODIFIED:20260224T220648Z
UID:10000056-1772712000-1772717400@oregonhospice.org
SUMMARY:Hope Is Not a Strategy
DESCRIPTION:Hope Is Not a Strategy\n\n\nAt a crossroads\, one nonprofit hospice redefined its future by trading outdated 5 year strategic cycles for a dynamic\, annually updated planning process.\n\nThis session will walk you through that transformative journey from case study and methodology to deployment and execution — showing how a living strategic plan can fuel mission‑driven success in today’s complex hospice and healthcare environment. Learn how rolling operating plans turn strategy into action\, driving year‑over‑year gains in quality\, growth\, and financial performance while keeping your organization agile\, aligned\, and ready for what’s next. \n\nKEY WEBINAR TAKEAWAYS\n\n\nHow a North Star strategy will enable the organization to better achieve its mission and business objectives\nDifferentiate and integrate strategic planning\, annual operating plans\, growth and marketing plans\, and the budget\nApplying a Hoshin Planning approach to a simple one-\, two-\, and three-step planning process\nThe planning process as a vital and important board and leadership development and education activity\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nCase study for nonprofit hospice organizations doing strategic planning\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\n\nToday’s Strategy Planning (SP) process is not your father’s SP process!  SP used to be a 3-to-5-year planning window.  This is obsolete in today’s environment.  Now\, SP is all about creating annual rolling operating plans that are updated yearly and are truly helpful tools to assist hospice organizations navigate a complex environment and strengthen performance in the areas of quality\, growth\, and finance.\nThis webinar will demonstrate an SP development and deployment process for a nonprofit hospice company that was at a crossroads in its development as an end-of-life provider.  Shared will be the journey taken through the SP process\, methodologies used\, a framework for the strategic plan\, and benefits accrued from the process.
URL:https://oregonhospice.org/event/hope-is-not-a-strategy/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260310T150000
DTEND;TZID=America/Los_Angeles:20260310T160000
DTSTAMP:20260425T095014
CREATED:20251223T080436Z
LAST-MODIFIED:20260309T224931Z
UID:10000007-1773154800-1773158400@oregonhospice.org
SUMMARY:OHPCA + WSHPCO Inpatient Directors/Managers Networking Meeting
DESCRIPTION:OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Inpatient Hospice Directors\, Managers \nThis group meets the 2nd Tuesday of January\, March\, May\, September & November from 3-4p via Zoom. The March meeting will be held 3/17 instead of 3/10 from 3-4p. \nTo be added to this networking group\, please call or email Meg McCauley\, 503/890-7027 or mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-inpatient-directors-managers-networking-meeting/
CATEGORIES:Zoom
ORGANIZER;CN="Barb Hansen":MAILTO:hansen@oregonhospice.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260311T120000
DTEND;TZID=America/Los_Angeles:20260311T130000
DTSTAMP:20260425T095014
CREATED:20260224T221448Z
LAST-MODIFIED:20260224T221511Z
UID:10000057-1773230400-1773234000@oregonhospice.org
SUMMARY:Driving Growth & Quality Through Family Caregiver Communication
DESCRIPTION:Driving Growth & Quality Through Family Caregiver Communication\n\n\n\n\nDespite the vital role that family caregivers play in patient outcomes and experience\, as well as agency growth\, many organizations still depend on fragmented and reactive communication.\n\nJoin this practical webinar to learn how leading hospice\, home health\, and palliative care agencies transform caregiver engagement into a measurable advantage. Discover how modernizing caregiver communication strengthens both quality and growth while supporting staff capacity. Family connection is not an afterthought — it is a strategic priority.\nKEY WEBINAR TAKEAWAYS\n\n\nA clear framework for engaging family caregivers across the care continuum — from admission through discharge and bereavement\nPractical strategies to use caregiver communication to increase CAHPS response rates and improve scores\nReal-world examples of how agencies are operationalizing family engagement without adding burden to staff\nInsight into how family feedback and communication can directly support growth\, reputation\, and quality outcomes\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nA family caregiver communication checklist (from admission through post-death follow-up)\nA sample family engagement workflow aligned with hospice and home health operations\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\nFamily caregivers play a critical and often overlooked role in driving quality outcomes\, enhancing patient experience\, and supporting agency growth. Many hospice\, home health\, and palliative care organizations still rely on fragmented\, manual\, and reactive communication with families. In this webinar\, Cara Abbott\, founder of Betterleave\, will explore how leading agencies modernize family caregiver communication to achieve measurable improvements in CAHPS scores\, reduce rehospitalizations\, and strengthen their reputation within the community. Through practical frameworks and real-world examples\, attendees will learn how intentional\, timely\, and compassionate family communication serves as a strategic lever for both quality and sustainable growth — while supporting already stretched care teams.\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/driving-growth-quality-through-family-caregiver-communication/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260312T120000
DTEND;TZID=America/Los_Angeles:20260312T130000
DTSTAMP:20260425T095014
CREATED:20260224T221736Z
LAST-MODIFIED:20260224T221736Z
UID:10000058-1773316800-1773320400@oregonhospice.org
SUMMARY:Volunteer Inservices\, Support: Overlooked Retention Opportunities
DESCRIPTION:Volunteer Inservices & Support: Overlooked Retention Opportunities\n\n\n\n\nKeep the volunteers you worked so hard to recruit.\n\n\n\nLearn how intentional inservices and one‑on‑one support can turn “revolving door” volunteers into a stable\, committed hospice team. If it feels like you’re losing volunteers as fast as you gain them\, it may be a sign they are not feeling fulfilled\, supported\, or growing in their roles. This webinar will show volunteer managers how to use substantive ongoing education\, targeted coaching\, and individualized retention plans to keep volunteers engaged\, confident\, and connected to the mission.\nKEY WEBINAR TAKEAWAYS\n\n\nThe importance of providing high quality initial and ongoing volunteer education\nSeveral ways to create substantive volunteer inservices\nThree ways to provide virtual and self-study inservices\nTwo models that promote volunteer support and retention at the same time\nFive retention opportunities you may be missing\n\n\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nVolunteer program assessment exercise\nList of inservice topics and ideas\nDetailed “Aggressive Retention” guide\nHandout with additional lecture notes\nLinks for additional learning opportunities\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\n\nIf it feels like you’re losing volunteers as fast as you can get them\, stop and take a look at what is going wrong. Volunteers may be leaving because they are not feeling fulfilled or engaged but never fret – there are many things we can do to keep volunteers excited and connected to this work. One way to retain good volunteers is through the provision of quality ongoing education. Another is by providing skillful and targeted coaching and guidance along the way. In this webinar\, we’ll look closely at providing substantive inservices as well as how to create a retention plan for each volunteer that focuses on guiding them to achieve their desired goals.\n\n\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/volunteer-inservices-support-overlooked-retention-opportunities/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260312T140000
DTEND;TZID=America/Los_Angeles:20260312T150000
DTSTAMP:20260425T095014
CREATED:20260218T200134Z
LAST-MODIFIED:20260218T200519Z
UID:10000038-1773324000-1773327600@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Volunteer Coordinators Networking
DESCRIPTION:OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Hospice Volunteer Coordinators \nThis group meets the 2nd Thursday of January\, March\, May\, September & November from 2-3p via Zoom. To be added to this networking group\, please call or email Meg McCauley\, 503/890-7027 or mccauley@oregonhospice.org.
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-volunteer-coordinators-networking-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260317T120000
DTEND;TZID=America/Los_Angeles:20260317T130000
DTSTAMP:20260425T095014
CREATED:20251223T080652Z
LAST-MODIFIED:20260217T211938Z
UID:10000009-1773748800-1773752400@oregonhospice.org
SUMMARY:OHPCA/WSHPCO Hospice Medical Directors Networking
DESCRIPTION:Monthly networking group for Member Hospice Medical Directors. \nThis networking group is for those OHPCA/WSHPCO Member Hospice Medical Directors and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the third Tuesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org. \n 
URL:https://oregonhospice.org/event/ohpca-wshpco-hospice-medical-directors-networking-3/
CATEGORIES:Zoom
ORGANIZER;CN="Meg McCauley":MAILTO:mccauley@oregonhospice.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260317T120000
DTEND;TZID=America/Los_Angeles:20260317T130000
DTSTAMP:20260425T095014
CREATED:20260224T221921Z
LAST-MODIFIED:20260224T221921Z
UID:10000059-1773748800-1773752400@oregonhospice.org
SUMMARY:Your Guide to QAPI Success Part 4
DESCRIPTION:Your Guide to QAPI Success Part 4: Beyond the Basics: Building PIPs That Stick & Succeed\n\n\n\n\nMove beyond check-the-box QAPI!\n\nTransform vague ideas into focused\, data-driven PIPs that align with your organizational priorities\, engage your teams\, and deliver measurable\, sustainable improvement. Learn how to design PIPs that do not stall\, do not fade\, and do not stay on paper\, but instead drive action\, accountability\, and real change in care delivery and performance.\nKEY WEBINAR TAKEAWAYS\n\n\nApplying advanced QAPI principles to develop effective\, high-impact Performance Improvement Projects (PIPs)\nHow to create PIPs that meet regulatory expectations while remaining practical\, measurable\, and sustainable over time\nUsing performance data\, trends\, and root-cause analysis to identify meaningful improvement opportunities and build PIPs that drive results\nTools to engage teams\, monitor progress\, and hardwire improvements so PIPs lead to lasting performance and quality outcomes\n\n\n\nThis webinar is part of the QAPI Success Series\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\nMove beyond check-the-box QAPI and learn how to create Performance Improvement Projects (PIPs) that drive real\, lasting change. This presentation is designed for leaders and quality professionals who are ready to elevate their QAPI programs from compliance-focused to outcome-driven. This advanced session will build on foundational QAPI concepts and show you how to translate data\, insights\, and priorities into focused PIPs that make a measurable difference.\nIn this webinar\, participants will gain practical strategies for designing high-impact\, sustainable PIPs that align with organizational goals\, engage teams\, and produce results regulators expect to see. Learn how to move from ideas to action\, avoid common PIP pitfalls\, and build improvement initiatives that do not fade over time but truly create lasting success.\n\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/your-guide-to-qapi-success-part-4/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260318T120000
DTEND;TZID=America/Los_Angeles:20260318T130000
DTSTAMP:20260425T095014
CREATED:20251223T080537Z
LAST-MODIFIED:20260304T220406Z
UID:10000008-1773835200-1773838800@oregonhospice.org
SUMMARY:QAPI/Regulatory Networking Group
DESCRIPTION:Monthly networking group for Provider Members with QAPI/Regulatory responsibilities within their hospice program. \nThis networking group is for those Provider Members with QAPI/Regulatory responsibilities within their hospice program and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the second Wednesday of the month via Zoom from 12-1p. \nPlease call\, text or email Meg McCauley for the Zoom meeting link: (503)890-7027\, mccauley@oregonhospice.org. \n 
URL:https://oregonhospice.org/event/qapi-regulatory-networking-group-3/
CATEGORIES:Zoom
ORGANIZER;CN="Meg McCauley":MAILTO:mccauley@oregonhospice.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260318T120000
DTEND;TZID=America/Los_Angeles:20260318T133000
DTSTAMP:20260425T095014
CREATED:20260224T222155Z
LAST-MODIFIED:20260224T222155Z
UID:10000060-1773835200-1773840600@oregonhospice.org
SUMMARY:Hospice Bereavement Program Structure\, POCs\, Risks\, Best Practice
DESCRIPTION:Hospice Bereavement Program Structure\, POCs\, Risks & Best Practices\n\n\n\n\nStrengthen your hospice bereavement program for 2026 – ensure every assessment\, care plan\, and note not only supports families in grief but also stands up to Medicare scrutiny.\n\n\n\nThis focused webinar will walk through current Medicare Conditions of Participation for bereavement\, including who may provide services\, required program structure\, and essential elements of compliant plans of care. Using real-world scenarios\, the session will unpack bereavement risk assessment\, levels of risk and follow-up\, documentation expectations\, and common audit pitfalls so your team can confidently assess\, discuss\, document\, and address bereavement needs while maintaining full compliance and supporting families through loss\nKEY WEBINAR TAKEAWAYS\n\n\nRegulations specific to a hospice bereavement program\nHow a bereavement program is structured and what services an agency can provide\nWho is qualified to administer bereavement services?\nWhen and how to assess bereavement risk\nHow to incorporate a bereavement program into the hospice plan of care\n\n\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nBereavement Program guidelines (sample policy)\nBereavement risk assessment tool\nBereavement program letter (sample)\nBereavement Plan of Care (sample)\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\n\nThis comprehensive webinar will go over key regulations\, qualifications for providing bereavement services\, program structure\, plans of care\, and best practices. We will delve into bereavement risk assessment\, documentation\, and common FAQs\, ensuring all aspects of bereavement care can be properly assessed\, discussed\, documented\, and addressed to support patients and families while maintaining compliance.\n\n\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/hospice-bereavement-program-structure-pocs-risks-best-practice/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260319T120000
DTEND;TZID=America/Los_Angeles:20260319T133000
DTSTAMP:20260425T095014
CREATED:20260224T222351Z
LAST-MODIFIED:20260224T222406Z
UID:10000061-1773921600-1773927000@oregonhospice.org
SUMMARY:Business Writing in the Age of AI: Risks & Rules for AI
DESCRIPTION:Business Writing in the Age of AI: Risks & Rules for AI Writing Tools\n\n\n\n\n\n\nDiscover how to write smarter\, faster\, and safer with AI — without losing your human touch.\n\nAI can help you write with more clarity and confidence\, but only when used thoughtfully. Join this webinar to explore how artificial intelligence transforms business writing across emails\, reports\, and social media. Learn the essential risks\, rules\, and best practices for using AI writing tools like ChatGPT to create effective\, polished\, and professional communications. Leave with a clear framework for blending AI efficiency with human expertise.\nKEY WEBINAR TAKEAWAYS\n\n\nWriting clear\, concise\, correct documents\, emails\, and posts — with a hand from ChatGPT\nProper punctuation\, tone\, and language — minus AI grammar goofs and stylistic slipups\nOn-target ChatGPT prompts to kick-start powerful\, persuasive writing\nAvoiding discrimination\, plagiarism\, copyright infringement claims\, and other AI risks\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nGreat Grammar in Seven Steps\nProofreading pointers and editing tips\nSales Writing Simplified\nAI Rules: Guidelines for Creating Effective AI Policy & Procedures\n\n\n\n\n\n\n\nWEBINAR DETAILS\nTempted to use AI to enhance your business writing? Whether you are writing formal business documents\, email\, or social media posts\, business writing can be painful and time-consuming. Writers increasingly turn to AI to speed the process\, generate content\, and enhance communications. When it comes to writing\, artificial intelligence works best when combined with human intelligence. In other words\, consider risks and establish rules before adopting AI writing tools. This webinar is designed for those seeking to enhance their business writing with the help of AI. Learn the pros and cons and the dos and do nots of ChatGPT and other AI writing tools. Leave with a strategy for creating clear\, compelling\, correct business documents — with a hand from AI.\n\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/business-writing-in-the-age-of-ai-risks-rules-for-ai-writing-tools/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260324T120000
DTEND;TZID=America/Los_Angeles:20260324T130000
DTSTAMP:20260425T095014
CREATED:20260224T222557Z
LAST-MODIFIED:20260224T222557Z
UID:10000062-1774353600-1774357200@oregonhospice.org
SUMMARY:Developing Hospice Care Plans That Meet Regulatory Requirements
DESCRIPTION:Developing Hospice Care Plans That Meet Regulatory Requirements\n\n\n\n\n\n\nIs your Plan of Care truly guiding patient care — or just meeting a checkbox? Hospice Plans of Care are more than a regulatory requirement.\n\nWhen done well\, they become the roadmap for meaningful\, goal-directed patient care. Join us to learn how to build individualized\, compliant Plans of Care that actively drive symptom management\, interdisciplinary collaboration\, and measurable outcomes.\nKEY WEBINAR TAKEAWAYS\n\n\nComponents of the hospice care plan\nDeveloping interdisciplinary care plans\nBest practices on utilization of care plans to improve symptom management\n\n\n\n\n\n\n\n\nWEBINAR DETAILS\nThe hospice Conditions of Participation emphasize the necessity for individualized plans of care\, which are to be developed based on a comprehensive assessment of each patient. While these plans are a regulatory requirement\, their significance extends beyond mere compliance. In this webinar\, we will cover the essential steps involved in creating an effective Plan of Care\, from identifying problems and developing SMART goals to designing tailored interventions for palliation and symptom management. We also explore how the Plan of Care is used during patient visits to ensure that interventions are completed with a focus on goal attainment.\n\n\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/developing-hospice-care-plans-that-meet-regulatory-requirements/
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260325T120000
DTEND;TZID=America/Los_Angeles:20260325T130000
DTSTAMP:20260425T095014
CREATED:20260224T222733Z
LAST-MODIFIED:20260224T222733Z
UID:10000063-1774440000-1774443600@oregonhospice.org
SUMMARY:Communication\, Professionalism\, Respect: Creating the Best Relationship
DESCRIPTION:Communication\, Professionalism\, Respect: Creating the Best Relationship\n\n\n\n\n\n\nStronger trust begins with simple words and the way we use them.\n\nEvery interaction in healthcare can build trust — or break it. This webinar will explore how small communication choices shape the quality of care and the strength of professional relationships. Apply these tools daily to transform even the quickest exchanges into moments of connection\, understanding\, and trust.\nKEY WEBINAR TAKEAWAYS\n\n\nThree rapport-building techniques that are especially helpful when your time is limited\nUsing micro-affirmations to acknowledge effort\, presence\, and contribution in patient and team interactions\nCommunication strategies that promote respect\, trust\, and collaboration\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nA professionalism/ competency log tied to your organizational goals\nAn educational activity to increase trust and respect among colleagues\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\n\nThe best relationships in our lives are those in which we treat and are treated with respect. Effective communication is the foundation of professionalism and respect in healthcare\, and it is also one of the strongest predictors of patient trust\, team collaboration\, and willingness to recommend care. In fast-paced clinical environments\, even brief interactions can either strengthen relationships or unintentionally erode them.\nThis webinar will focus on practical\, evidence-informed communication strategies that help clinicians and staff establish quick rapport. Participants will explore three relationship-building tools — micro-affirmations\, the 4 Habits approach\, and “chunk-and check” communication — that can be applied immediately during conversations with patients\, families\, and colleagues. Through examples and real-world application\, participants will learn how small communication choices can signal respect\, reinforce professionalism\, and improve experiences for those receiving and those providing care.\n\n\n\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/communication-professionalism-respect-creating-the-best-relationship/
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260331T120000
DTEND;TZID=America/Los_Angeles:20260331T133000
DTSTAMP:20260425T095014
CREATED:20260224T222938Z
LAST-MODIFIED:20260224T223000Z
UID:10000064-1774958400-1774963800@oregonhospice.org
SUMMARY:Medicare Audit Survival: Review Notice Arrival
DESCRIPTION:Medicare Audit Survival: What to Do When the Review Notice Arrives for TPE\, ARD & SMRC\n\n\n\n\n\n\nWhen a Medicare audit notice lands\, every decision counts.\n\nFrom TPE and SMRC to ARD reviews\, administrators need a clear plan — not panic. This thorough session will provide you with a roadmap to respond strategically\, organize documentation fast\, and communicate effectively with auditors. Join us to build a confident\, audit‑ready strategy — before the next notice arrives.\nKEY WEBINAR TAKEAWAYS\n\n\nHow to apply a structured response plan when an audit notice arrives\nThe immediate steps leadership should take upon receipt of a review notice\, including timelines\, roles\, and documentation readiness\nStrengthening hospice eligibility and compliance processes\nPractical strategies to ensure documentation supports Medicare conditions of payment\, including billing requirements\, hospice eligibility\, clinical decline\, and plan of care in alignment with Medicare requirements\nLeadership-level strategies to minimize financial and operational risk\nHow to communicate effectively with auditors\, oversee audit activity\, and use audit findings to improve compliance and reduce future audit vulnerability\n\n\n\n\n\n\n\n\nBONUS MATERIALS\n\n\n\nComplimentary 30-minute consultation with the presenter\n\n\n\n\n\n\n\nWEBINAR DETAILS\n\n\nReceiving a Medicare audit notice can feel overwhelming — but with the right strategies\, your organization can respond with confidence and protect revenue. This webinar is designed specifically for administrators who need to understand the audit landscape\, from SMRC and TPE to other types of medical reviews. Join expert Jen Kiehl-Miller as she guides you through the steps to take from the moment a review notice arrives\, how to prepare and organize your documentation\, and the best ways to communicate with auditors. You will gain practical insights to avoid costly mistakes\, strengthen compliance\, and minimize financial risk.\nDo not wait until an audit happens — arm yourself and your team with the knowledge to stay audit-ready\, safeguard your organization\, and maintain peace of mind.\n\n\n\n\n\n\n\n\n\n\n\n\n\nTHE OHPCA PARTNERS WITH HOSPICE & HOME CARE WEBINAR NETWORK PROVIDING EDUCATIONAL OFFERINGS AT A DISCOUNT TO OHPCA MEMBERS. TO LEARN MORE ABOUT ACCESSING THESE WEBINARS\, PLEASE VISIT THE HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN
URL:https://oregonhospice.org/event/medicare-audit-survival-what-to-do-when-the-review-notice-arrives/
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END:VCALENDAR