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Hope Is Not a Strategy At a crossroads, one nonprofit hospice redefined its future by trading outdated 5 year strategic cycles for a dynamic, annually updated planning process. This session will walk you through that transformative journey from case study and methodology to deployment and execution — showing how a living strategic plan can fuel […]
Driving Growth & Quality Through Family Caregiver Communication Despite the vital role that family caregivers play in patient outcomes and experience, as well as agency growth, many organizations still depend on fragmented and reactive communication. Join this practical webinar to learn how leading hospice, home health, and palliative care agencies transform caregiver engagement into a […]
Volunteer Inservices & Support: Overlooked Retention Opportunities Keep the volunteers you worked so hard to recruit. Learn how intentional inservices and one‑on‑one support can turn “revolving door” volunteers into a stable, committed hospice team. If it feels like you’re losing volunteers as fast as you gain them, it may be a sign they are not […]
OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Hospice Volunteer Coordinators This group meets the 2nd Thursday of January, March, May, September & November from 2-3p via Zoom. To […]
Monthly networking group for Member Hospice Medical Directors. This networking group is for those OHPCA/WSHPCO Member Hospice Medical Directors and is facilitated by OHPCA CEO Barb Hansen. These meetings are […]
Your Guide to QAPI Success Part 4: Beyond the Basics: Building PIPs That Stick & Succeed Move beyond check-the-box QAPI! Transform vague ideas into focused, data-driven PIPs that align with […]
Hospice Bereavement Program Structure, POCs, Risks & Best Practices Strengthen your hospice bereavement program for 2026 – ensure every assessment, care plan, and note not only supports families in grief […]
Business Writing in the Age of AI: Risks & Rules for AI Writing Tools Discover how to write smarter, faster, and safer with AI — without losing your human touch. […]
Developing Hospice Care Plans That Meet Regulatory Requirements Is your Plan of Care truly guiding patient care — or just meeting a checkbox? Hospice Plans of Care are more than […]
Communication, Professionalism, Respect: Creating the Best Relationship Stronger trust begins with simple words and the way we use them. Every interaction in healthcare can build trust — or break it. […]