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Bring order, consistency, and legal defensibility to your e-records across every platform. This timely presentation will address the full spectrum of electronic business records, from email and EHR-related communication to AI-generated content, social media, mobile messages, Zoom and Teams chats, apps, instant messaging, texting, and web activity. Failure to properly manage electronically stored information increases exposure to HIPAA penalties, lawsuits, sanctions, and audits — clear policies, staff education, and the right technology are essential safeguards.

KEY WEBINAR TAKEAWAYS
Best practices-based records retention policy
Safeguarding EPHI in compliance with HIPAA’s privacy and security rules
Managing electronic business records generated by email, AI, social media, and other tech tools
Minimizing legal risks triggered by inappropriate, illegal, and offensive content

BONUS MATERIALS
Records retention rules: Best Practices for Preserving, Protecting, Producing & Purging E-Business Records
Sample records retention policy for the healthcare industry
Sample confidential and sensitive information policy for the healthcare industry

WEBINAR DETAILS
Are you confident your organization is retaining email and other electronic business records in compliance with HIPAA, the law, regulatory rules, and organizational guidelines? Not long ago, email messages were the only electronic business records healthcare providers needed to concern themselves with. No longer. Today, you also must manage records generated by AI/ChatGPT, social media, mobile devices, Zoom, Teams, apps, instant messaging, texting, and the web. Failure to preserve, protect, produce, and purge electronically stored information (ESI) in a timely and lawful manner could result in protracted lawsuits, costly court sanctions, HIPAA fines, or regulatory audits. Formal policies, employee education, and best-in-class technology tools are key to compliant records management. Don’t leave records management to chance. In this session, we’ll reveal a seven-step strategy for the effective, compliant management of e-business records. Takeaway tools include two sample policies that your organization can put to work immediately to effectively manage records.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
Hospice
Home Care
Home Health
Palliative Care

WHO SHOULD ATTEND?
Records management/information governance
Legal
Compliance
HR
Training
IT
Managers
Administrators and supervisors

TAKE-AWAY TOOLKIT
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Presented By Nancy Flynn, The ePolicy Institute™, Business Writing Institute™ & Marijuana Policy Institute™

The OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN