REGISTER Advance your volunteer program by transforming dedicated helpers into capable leaders. This session will explore proven strategies to identify, recruit, and develop volunteers for leadership roles that strengthen your organization. Learn how to engage skilled community members who are ready to contribute in meaningful ways whether coordinating events, managing outreach, or leading teams. Elevate […]

REGISTER Transform passion into performance and build the sales engine your hospice deserves. Most hospices were developed by skilled clinicians and compassionate operators who excelled in care delivery and compliance — but few had training in sales or strategic growth. Join Kurt Kazanowski for a demonstration of proven structures, cutting-edge strategies, and practical tools to […]

REGISTER Turn QAPI into clarity with dashboards and templates that make quality impossible to ignore. This webinar will present practical strategies to organize QAPI work so records and activities move from scattered files to a clear, actionable system. Learn how to track and trend key data, highlight underperforming areas, and document performance improvement efforts in […]

REGISTER Hospice providers face ongoing scrutiny as documentation errors continue to drive costly medical review denials. This webinar will identify the top five medical review denial reasons and offer clear, practical steps to strengthen eligibility documentation and uphold compliance. Participants will examine real-world denial trends, learn strategies to improve clinical documentation accuracy, and gain tools […]

REGISTER Every phone call is a critical opportunity to showcase your organization’s professionalism and compassion. This session will teach participants proven communication techniques that enhance caller satisfaction and reinforce your team’s confidence. Learn to sustain these gains with a simple, peer call coaching program that promotes consistency and accountability year-round. By the end of this […]