Events

REGISTER Turn regulatory requirements into a practical, survey-ready emergency management program that actually works when it matters most. This session will explain why emergency preparedness is not only a Condition of Participation but a critical operational priority for providers. Learn how to develop and maintain an integrated plan, complete hazard vulnerability and risk assessments, and […]

REGISTER Is it possible for difficult conversations to become trust-building moments that protect relationships and your reputation? It’s a familiar scenario: your frontline team does everything right, yet a patient or family still feels disappointed. With the simple, adaptable framework described in this presentation, staff can learn to respond with grace, empathy, and professionalism instead […]

REGISTER Medicare review denials interrupt reimbursement, threaten compliance, and increase organizational risk. This essential webinar will equip your team to recognize the most frequent causes of denials and apply proven strategies that reinforce documentation before a review begins. We’ll detail how to audit records for compliance, identify documentation gaps, and implement best practices that promote […]

Monthly networking group for Provider Members with QAPI/Regulatory responsibilities within their hospice program. This networking group is for those Provider Members with QAPI/Regulatory responsibilities within their hospice program and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the second Wednesday of the month via Zoom from 12-1p. Please call, text or email […]

REGISTER Spot subtle shifts early and take timely, appropriate action to support patient safety and ongoing eligibility for service. It’s important for hospice and home health clinicians to know each patient’s baseline and to be able to identify physical, cognitive, and behavioral deviations quickly, especially since they so often work independently. This session will review […]

REGISTER Truly honoring choice for veterans requires more than routine consent forms or standard care pathways. This session will explore how service history, moral injury, trauma exposure, and chronic social isolation shape the way many veterans think about treatment options, risk, trust, and autonomy. We’ll examine the frequent overlap of physical and mental health diagnoses […]

OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Hospice Bereavement Coordinators This group meets the 2nd Thursday of February, April, June, August, October & December from 2-3p via Zoom. To be added to this networking group, please call or email Meg McCauley, 503/890-7027 or mccauley@oregonhospice.org.

Monthly networking group for Member Hospice Medical Directors. This networking group is for those OHPCA/WSHPCO Member Hospice Medical Directors and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the third Tuesday of the month via Zoom from 12-1p. Please call, text or email Meg McCauley for the Zoom meeting link: (503)890-7027, mccauley@oregonhospice.org.

REGISTER Difficult dynamics can be growth opportunities! This session will explore why certain volunteer, patient, and team member personalities feel challenging and how perspective, communication style, and stress shape behavior. We’ll focus on real-world scenarios that Volunteer Managers face and provide practical strategies for coaching volunteers through conflict, miscommunication, and boundary issues. Learn how to […]

REGISTER Delivering difficult news with empathy, timing, and understanding transforms how patients and families receive information. End-of-life discussions challenge even experienced healthcare professionals. This session will explore the art of conveying sensitive information with clarity, compassion, and cultural awareness. Learn how timing, setting, and communication skills affect the way patients, caregivers, and families interpret difficult […]

REGISTER Your home health care plan should be both a clinical roadmap and a compliance safeguard. This brass tacks session will review the core elements of a home health care plan, including how to identify patient problems, set realistic, measurable goals, and align interventions with regulatory expectations and payer rules. Learn strategies for episode management […]

REGISTER Bring order, consistency, and legal defensibility to your e-records across every platform. This timely presentation will address the full spectrum of electronic business records, from email and EHR-related communication to AI-generated content, social media, mobile messages, Zoom and Teams chats, apps, instant messaging, texting, and web activity. Failure to properly manage electronically stored information […]