Managed properly, AI can enhance productivity, facilitate communications, speed repetitive tasks, and reduce administrative burdens. Left unmanaged, however, ChatGPT and other AI tools can land you in legal, regulatory, and organizational hot water. False, defamatory, and otherwise offensive ChatGPT content can damage your business brand and patient relationships. Biased AI talent-acquisition software can violate federal, state, and local anti-discrimination laws designed to protect employees and job applicants. Using AI to enter patient data and conversations in your electronic records system could violate patient privacy and trigger HIPAA fines.

This comprehensive program will look at AI/ChatGPT risks, rules, and regulations facing hospice and home care companies. You’ll learn to use best practices-based AI policy, training, and tech tools to manage ChatGPT use and help stave off discrimination claims, malicious intruder attacks, HR nightmares, and other potentially costly risks. You’ll leave with tips, tools, and other valuable resources to help minimize AI/ChatGPT risks, manage content and use, and maximize compliance with HIPAA and the courts.