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Spot risk before it becomes a problem. The 2026 Hospice PEPPER Report provides valuable data that helps hospice organizations identify potential compliance risks, compare performance with national benchmarks, and prepare for Medicare audits. This on-demand webinar explains how to interpret your Hospice PEPPER Report, understand target areas, and use the information to strengthen compliance, documentation, and operational performance.

KEY WEBINAR TAKEAWAYS
Potential billing and payment vulnerabilities – recognizing outlier billing behaviors
Compliance and audit activities – data-driven guidance for focused chart reviews and internal audits
Benchmarked performance – comparing hospice-specific results against state, MAC jurisdiction, and national norms
Regulatory scrutiny – identifying target areas that may attract medical review or additional oversight

BONUS MATERIALS
PEPPER Guide

WEBINAR DETAILS
Every hospice organization receives valuable compliance data through the Hospice PEPPER Report, but understanding how to interpret and apply that information can be challenging. Learning how to identify high-risk target areas and respond proactively can help organizations reduce Medicare audit risk, strengthen documentation practices, and improve overall compliance.

PEPPER (Program for Evaluating Payment Patterns Electronic Report) is a CMS-sponsored compliance and benchmarking tool that provides hospice-specific Medicare claims data to identify billing patterns that may indicate a higher risk for improper Medicare payments. The report compares a hospice’s performance with state, MAC jurisdiction, and national percentiles to help organizations identify areas requiring further review and internal auditing. PEPPER is intended to support compliance programs and as proactive monitoring rather than determining whether improper payments actually occurred.

HOW THE HOSPICE PEPPER REPORT SUPPORTS COMPLIANCE
The Hospice PEPPER Report is an important compliance resource that helps organizations evaluate billing trends, identify potential risk areas, and benchmark performance against state and national data. Reviewing the report regularly allows hospice leaders to strengthen documentation, improve internal auditing, support QAPI initiatives, and prepare for Medicare medical reviews.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
Hospice

WHO SHOULD ATTEND?
Directors
Billing staff
Administrators
Quality assurance

TAKE-AWAY TOOLKIT
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Presented By Melinda Gaboury, Healthcare Provider Solutions, Inc.

The OHPCA partners with HOSPICE & HOME CARE WEBINAR NETWORK providing educational offerings at a discount to OHPCA members. To learn more about accessing these webinars, please visit the HOSPICE & HOME CARE WEBINAR NETWORK FAQ PAGE: Webinar Support | Hospice Agency Webinar | HHWN