Developing, Updating & Implementing an Effective Hospice Plan of Care An effective plan of care guides hospice care delivery and meets regulatory requirements. The interdisciplinary group establishes the plan, incorporating input from the patient, family, attending physician, and team members to ensure comprehensive, measurable outcomes. Join this in-depth session for guidance on developing and updating […]

Artificial Intelligence (AI) Risks & Rules for Healthcare: Using ChatGPT Without Violating HIPAA, Patient Privacy, or the Law AI can make your hospice or home care business soar — or sink it fast. Used wisely, ChatGPT can boost efficiency, streamline communications, and ease administrative burdens. Used carelessly, it can trigger HIPAA violations, privacy breaches, and […]

Self-Aware, Self-Assured: The First Step to Unstoppable Leadership Ready to lead with clarity and confidence? Join us in this high-impact session that will dive into three essential self-awareness competencies at the core of emotional intelligence: emotional self-awareness, accurate self-assessment, and self-confidence. Learn to recognize emotional triggers, evaluate strengths and blind spots more honestly, and show […]

2026 Emotional Intelligence Series Unlock the power of Emotional Intelligence in this 4-part webinar series designed to elevate your leadership and personal impact. Start by mastering self-awareness, the cornerstone of understanding your emotions and making intentional decisions. Then learn self-management strategies to navigate challenges, stay resilient, and align actions with your goals. Dive into social […]

Hospice Volunteer Program Roles, Requirements, Recruitment & More Hospice volunteers are a core service, not a “nice to have.” Is your program strong enough to withstand the next surveyor’s questions? This focused webinar will walk hospice leaders and volunteer managers through today’s expectations for a fully functioning volunteer program, including the 5% requirement, qualifying activities, […]

Hope Is Not a Strategy At a crossroads, one nonprofit hospice redefined its future by trading outdated 5 year strategic cycles for a dynamic, annually updated planning process. This session will walk you through that transformative journey from case study and methodology to deployment and execution — showing how a living strategic plan can fuel […]

Driving Growth & Quality Through Family Caregiver Communication Despite the vital role that family caregivers play in patient outcomes and experience, as well as agency growth, many organizations still depend on fragmented and reactive communication. Join this practical webinar to learn how leading hospice, home health, and palliative care agencies transform caregiver engagement into a […]

Volunteer Inservices & Support: Overlooked Retention Opportunities Keep the volunteers you worked so hard to recruit. Learn how intentional inservices and one‑on‑one support can turn “revolving door” volunteers into a stable, committed hospice team. If it feels like you’re losing volunteers as fast as you gain them, it may be a sign they are not […]

OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Hospice Volunteer Coordinators This group meets the 2nd Thursday of January, March, May, September & November from 2-3p via Zoom. To be added to this networking group, please call or email Meg McCauley, 503/890-7027 or mccauley@oregonhospice.org.

Your Guide to QAPI Success Part 4: Beyond the Basics: Building PIPs That Stick & Succeed Move beyond check-the-box QAPI! Transform vague ideas into focused, data-driven PIPs that align with your organizational priorities, engage your teams, and deliver measurable, sustainable improvement. Learn how to design PIPs that do not stall, do not fade, and do […]