Driving Growth & Quality Through Family Caregiver Communication Despite the vital role that family caregivers play in patient outcomes and experience, as well as agency growth, many organizations still depend on fragmented and reactive communication. Join this practical webinar to learn how leading hospice, home health, and palliative care agencies transform caregiver engagement into a […]

Volunteer Inservices & Support: Overlooked Retention Opportunities Keep the volunteers you worked so hard to recruit. Learn how intentional inservices and one‑on‑one support can turn “revolving door” volunteers into a […]

OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Hospice Volunteer Coordinators This group meets the 2nd Thursday of January, March, May, September & November from 2-3p via Zoom. To […]

Your Guide to QAPI Success Part 4: Beyond the Basics: Building PIPs That Stick & Succeed Move beyond check-the-box QAPI! Transform vague ideas into focused, data-driven PIPs that align with […]

Hospice Bereavement Program Structure, POCs, Risks & Best Practices Strengthen your hospice bereavement program for 2026 – ensure every assessment, care plan, and note not only supports families in grief […]

Business Writing in the Age of AI: Risks & Rules for AI Writing Tools Discover how to write smarter, faster, and safer with AI — without losing your human touch. […]

Developing Hospice Care Plans That Meet Regulatory Requirements Is your Plan of Care truly guiding patient care — or just meeting a checkbox? Hospice Plans of Care are more than […]

Communication, Professionalism, Respect: Creating the Best Relationship Stronger trust begins with simple words and the way we use them. Every interaction in healthcare can build trust — or break it. […]

Medicare Audit Survival: What to Do When the Review Notice Arrives for TPE, ARD & SMRC When a Medicare audit notice lands, every decision counts. From TPE and SMRC to […]