• HHWN WEBINAR: Developing Top-Flight Telephone Rapport

    REGISTER Every phone call is a critical opportunity to showcase your organization’s professionalism and compassion. This session will teach participants proven communication techniques that enhance caller satisfaction and reinforce your team’s confidence. Learn to sustain these gains with a simple, peer call coaching program that promotes consistency and accountability year-round. By the end of this […]

  • OHPCA/WSHPCO Hospice Volunteer Coordinators Networking

    OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Hospice Volunteer Coordinators This group meets the 2nd Thursday of January, March, May, September & November from 2-3p via Zoom. To be added to this networking group, please call or email Meg McCauley, 503/890-7027 or mccauley@oregonhospice.org.

  • OHPCA/WSHPCO Hospice Medical Directors Networking

    Monthly networking group for Member Hospice Medical Directors. This networking group is for those OHPCA/WSHPCO Member Hospice Medical Directors and is facilitated by OHPCA CEO Barb Hansen. These meetings are […]

  • HHWN WEBINAR: Infection Control & Prevention

    REGISTER Build a stronger infection control foundation with proven tools and strategies that keep your agency compliant and your patients safe. This webinar will provide a clear, practical roadmap for […]

  • HHWN WEBINAR: Great Grammar in 60 Minutes

    REGISTER Clear, correct, and confident writing sets professionals apart in healthcare and beyond. This presentation will review essential grammar, punctuation, and style rules that ensure accuracy and civility in every message. Learn how grammatical choices shape tone, prevent misunderstandings, and enhance credibility. We will cover proofreading strategies, capitalization and spelling standards, and techniques for editing […]

  • HHWN WEBINAR: Providing High-Level & Targeted Counseling

    REGISTER Deliver counseling that truly meets the Medicare standard and transforms the quality of care for patients and families. This webinar will explore what meaningful counseling looks like within the hospice setting. Learn how to distinguish counseling from supportive interventions, strengthen your documentation, and apply effective theoretical frameworks to guide your care. Practical examples, tools, […]

  • HHWN WEBINAR: Hospice Documentation Through All Levels of Care

    REGISTER Accurate documentation is the foundation of compliant, high-quality hospice care. This program will guide clinicians in creating records that fully support hospice eligibility, symptom management, and coordination across all levels of care. Participants will learn how to apply assessment tools, use regulatory guidance, and avoid common documentation pitfalls. Real world examples and QAPI chart […]