HHWN Webinar: Cracking the Referral Code: How to Be the Hospice They Choose

Become the Hospice Referral Partner Providers Trust – Strong hospice referral relationships are built on trust, responsiveness, and consistent communication. This webinar helps hospice leaders, marketers, and business development professionals understand what referral sources value most and how to position their organization as the preferred hospice provider.

Learn practical strategies to strengthen physician and hospital relationships, improve communication, enhance the referral experience, and increase hospice referrals through exceptional service and long-term partnership development.

KEY WEBINAR TAKEAWAYS
After this webinar, you’ll be able to:
Identify the priorities of physicians, discharge planners, case managers, and other hospice referral sources.
Tailor your communication, processes, and services to better meet referral partner expectations.
Tailor your communication, processes, and services to better meet referral partner expectations.
Build stronger referral relationships through responsiveness, quality, and reliability.
Differentiate your hospice organization in a competitive healthcare market.
Apply proven communication strategies that increase referrals and strengthen long-term partnerships.

WEBINAR DETAILS
Behind every hospice admission is a referral source making a choice — and understanding what drives that choice is the key to sustainable growth. This dynamic training will uncover what referral sources really want from hospice providers and how you can position your organization as the clear, trusted choice. Building trusting relationships through exceptional processes, communication, and delivery of care is the key to making your hospice the one referral sources can’t ignore. Learn the code, unlock more opportunities, and grow with confidence.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
Hospice

WHO SHOULD ATTEND?
C-suite executives, operators, executive directors, and administrators
Marketing and business development teammates
Clinical managers
Compliance managers
Quality teammates

TAKE-AWAY TOOLKIT
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Presented By Jen Kiehl-Miller, Hospice Support Specialists

OHPCA partners with Hospice & Home Care Webinar Network to offer discounted educational webinars to OHPCA members. No membership code is required; simply create an individual account with the Webinar Network to receive the member rate.

Visit the Webinar Network’s WEBSITE to explore available webinars or its SUPPORT page for assistance with a webinar purchase.