Mobile devices have become the front line of healthcare communication and one of the fastest ways to trigger a HIPAA breach, lawsuit, or regulatory penalty. Learn how to turn mobile risk into controlled, compliant communication with policies that protect your organization, your staff, and your patients.

KEY WEBINAR TAKEAWAYS
Best practices-based mobile device policy and procedures for managing risks, records, and rules
2026 HIPAA updates and FCC guidelines governing texting and talking
How to safeguard EPHI and business records produced by mobile devices
Ensuring AI-generated text messages comply with HIPAA and the law
Communicating compliantly with peers, patients, and family members

BONUS MATERIALS
Mobile Device Rules: Guidelines for Creating Effective Mobile Device Policy
Records Retention Rules: Best Practices for Preserving, Protecting, Producing & Purging E-Business Records
AI Rules: Guidelines for Creating Effective AI Policy & Procedures
Business Writing in the Age of AI: Dos & Don’ts for ChatGPT & Other AI Writing Tools

WEBINAR DETAILS
Mobile device use has grown riskier, thanks to remote work and AI. Away from the watchful eyes of management, remote workers sometimes play fast-and-loose with mobile conversations and content. Those using ChatGPT to generate text messages risk exposing EPHI, breaching privacy, and triggering legal claims and HIPAA fines. The courts and HIPAA require healthcare companies to preserve and protect PHI and business records.

You also must: (1) Adhere to 2026 HIPAA Privacy and Security Rule updates; (2) obey FCC call and text guidelines; (3) ensure calls and texts with peers, patients, and families are HIPAA-compliant; and (4) manage conversations and content created, transmitted, posted, retained, and deleted via mobile devices. Failure to do so could result in workplace lawsuits, HIPAA fines, disgruntled patients, frustrated families, and lost revenues. Attend this program to learn how best practices-based mobile device policy (coupled with records retention rules and AI guidelines) can help reduce legal risks, increase HIPAA compliance, and enhance mobile calls, conversations, and communications.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
Hospice
Home Care
Home Health
Palliative Care

WHO SHOULD ATTEND?
Legal and compliance
Records management
HR, recruitment, and training
IT
Managers and administrators
Anyone who conducts business via mobile devices

TAKE-AWAY TOOLKIT
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Presented By Nancy Flynn, The ePolicy Institute™, Business Writing Institute™ & Marijuana Policy Institute™