HHWN WEBINAR: Responding to Patient Avoidance & Defenses

REGISTER Meet patient defenses with calm, skilled communication. This presentation will help serious illness care professionals understand avoidance and defense mechanisms, respond constructively, and use practical scripts to reduce anxiety while preserving trust. KEY WEBINAR TAKEAWAYS Adaptive denial (which serves to preserve coping capacity) versus maladaptive defense mechanisms (that impede essential end-of-life care planning or […]