Events

REGISTER When the office closes, the real measure of your hospice operations begins. After-hours operations define the patient and family experience, influence staff morale, and shape compliance performance. In this webinar, hospice leaders will explore how to strengthen clinical coordination, reduce burnout, and maintain quality outcomes across nights, weekends, and holidays. Learn how leading organizations […]

This Zoom meeting is held the following Wednesdays from 11-11:45a: 5/20/26, 9/16/26, 12/2/26. Please call, text or email Meg McCauley for the Zoom meeting link: (503)890-7027, mccauley@oregonhospice.org.

REGISTER Build a stronger infection control foundation with proven tools and strategies that keep your agency compliant and your patients safe. This webinar will provide a clear, practical roadmap for implementing and maintaining an effective infection surveillance program. Participants will learn how to collect and analyze infection data, report findings, identify and respond to trends, […]

REGISTER Moral distress is a common experience in serious illness care. This webinar will define and explore the concept, and participants will gain a clear understanding of how ethical challenges and emotional strain affect professional well-being and patient care. Join this engaging session to strengthen resilience, enhance compassionate care, and support a healthier work environment […]

This Zoom meeting is held the following dates from 10:3a-12p: 5/26/26, 9/24/26, 12/8/26. Please call, text or email Meg McCauley for the Zoom meeting link: (503)890-7027, mccauley@oregonhospice.org.

REGISTER Clear, correct, and confident writing sets professionals apart in healthcare and beyond. This presentation will review essential grammar, punctuation, and style rules that ensure accuracy and civility in every message. Learn how grammatical choices shape tone, prevent misunderstandings, and enhance credibility. We will cover proofreading strategies, capitalization and spelling standards, and techniques for editing […]

REGISTER Deliver counseling that truly meets the Medicare standard and transforms the quality of care for patients and families. This webinar will explore what meaningful counseling looks like within the hospice setting. Learn how to distinguish counseling from supportive interventions, strengthen your documentation, and apply effective theoretical frameworks to guide your care. Practical examples, tools, […]

REGISTER Accurate documentation is the foundation of compliant, high-quality hospice care. This program will guide clinicians in creating records that fully support hospice eligibility, symptom management, and coordination across all levels of care. Participants will learn how to apply assessment tools, use regulatory guidance, and avoid common documentation pitfalls. Real world examples and QAPI chart […]

REGISTER In high-empathy professions, compassion fatigue is pervasive yet insidious. When ignored and unmanaged, it silently erodes performance, resilience, and both personal and organizational health. This session will examine the […]

REGISTER Empower volunteers to make a meaningful difference in the lives of individuals living with dementia by building targeted, skill-based programs that elevate care and connection. Dementia-related diagnoses now represent […]

REGISTER Turn regulatory requirements into a practical, survey-ready emergency management program that actually works when it matters most. This session will explain why emergency preparedness is not only a Condition of Participation but a critical operational priority for providers. Learn how to develop and maintain an integrated plan, complete hazard vulnerability and risk assessments, and […]

REGISTER Is it possible for difficult conversations to become trust-building moments that protect relationships and your reputation? It’s a familiar scenario: your frontline team does everything right, yet a patient or family still feels disappointed. With the simple, adaptable framework described in this presentation, staff can learn to respond with grace, empathy, and professionalism instead […]