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Medicare Audit Survival: What to Do When the Review Notice Arrives for TPE, ARD & SMRC When a Medicare audit notice lands, every decision counts. From TPE and SMRC to ARD reviews, administrators need a clear plan — not panic. This thorough session will provide you with a roadmap to respond strategically, organize documentation fast, and […] |
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Leave the drama for the big screen — your workplace deserves better than gossip, negativity, and mistrust. Designed for leaders who want less noise and more execution, this practical session […] |
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Today’s volunteer landscape is changing fast — and it’s full of new opportunities. From e-volunteering and micro-projects to maximizing leadership potential and managing personalities with confidence, this series equips you […]
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Have you heard of using e- and micro-volunteering to boost volunteer engagement? Discover how these innovative offerings can help you meet the hospice 5% requirement while fitting today’s busy lifestyles. […] |
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Monthly networking group for Provider Members with QAPI/Regulatory responsibilities within their hospice program. This networking group is for those Provider Members with QAPI/Regulatory responsibilities within their hospice program and is […]
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Learn how to turn hospice data into real quality and compliance wins! Hospice agencies today face intense regulatory scrutiny, and this practical session will lay out how to move from […] |
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Coaching Conversations: Guiding Staff to Have Greater Impact Supervision keeps work moving; coaching ignites lasting impact. Join this inspiring webinar and discover practical tools to transform routine check-ins into powerful, […]
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OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Hospice Bereavement Coordinators This group meets the 2nd Thursday of February, April, June, August, October & December from 2-3p via Zoom. […] |
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Backbone Over Burnout: The Bold Case for Boundaries Learn how to draw the line and save your team! Burnout is quietly eroding performance, engagement, and retention across organizations — and […]
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Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey Turn hospice admissions into a clear, compassionate fast track to care and stand out in today’s competitive hospice environment. Slow […] |
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Supporting Medical Directors & Hospice Physicians: Collaboration, Regulations & Best Practices Strengthen confidence in recertification decisions with clear guidance, collaboration strategies, and compliance insight. Hospice Medicare eligibility continues to challenge […] |
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Monthly networking group for Member Hospice Medical Directors. This networking group is for those OHPCA/WSHPCO Member Hospice Medical Directors and is facilitated by OHPCA CEO Barb Hansen. These meetings are […]
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2026 Social Work & Chaplain Series Elevate your role, amplify your impact in hospice care! Join Gary Gardia for a 3-part webinar series designed specifically for social workers and chaplains. […]
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The Assertive Social Worker & Chaplain Are the roles of social worker and chaplain properly recognized and appreciated in your organization? This webinar will focus on transforming these essential yet […] |
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How Listening Transforms Patient & Family Experiences How can tough conversations become productive patient and family experiences? Committing our attention and consciously listening can be difficult, especially when patients and families bring more concerns than time seems to allow. This webinar will present practical, real-world strategies staff and volunteers can employ to help patients and […] |
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Manage Content to Maximize Compliance & Minimize Discrimination, Harassment & Hostile Work Environment Claims Be proactive and stop risky content before it starts! It is possible to manage digital communication and mitigate the increased risk that accompanies the increased use of AI, social media, and e-collaboration tools in the workplace. Join expert Nancy Flynn to […] |
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The Power of Pausing: Debriefing for Clinician Sustainability Witnessing the suffering and distress of patients and families is understandably challenging. Peer-facilitated healthcare debriefings provide time to discuss the impact of the work, normalize reactions, and support resilience across careers. This presentation will review evidence that links debriefing programs to reduced staff attrition and healthier coping, […] |
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How to Conduct an Audit to Prepare for Survey or ADR Spot risks before they strike. Surveys and ADRs expose documentation gaps that cost agencies penalties and payments. Join Kathy Ahearn for a step-by-step deep dive into comprehensive hospice documentation audits for Conditions of Participation and payment compliance. This session will reveal high-risk areas, teach […] |
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If It Wasn't Documented, It Wasn't Done! Make every hospice visit count — on paper and in practice. Each patient’s full story, from election through discharge, should be clearly understood through perusal of your documentation. Join this focused presentation to review essential regulatory requirements, learn how to document in a way that supports hospice eligibility, […] |
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