REGISTER Every phone call is a critical opportunity to showcase your organization’s professionalism and compassion. This session will teach participants proven communication techniques that enhance caller satisfaction and reinforce your team’s confidence. Learn to sustain these gains with a simple, peer call coaching program that promotes consistency and accountability year-round. By the end of this […]

OHPCA + WSHPCO Provider Member Semi-Monthly Networking Group for Hospice Volunteer Coordinators This group meets the 2nd Thursday of January, March, May, September & November from 2-3p via Zoom. To be added to this networking group, please call or email Meg McCauley, 503/890-7027 or mccauley@oregonhospice.org.

REGISTER Stay ahead of critical regulatory changes with a comprehensive breakdown of the proposed FY2027 Hospice Wage Index and Payment Rate Update. This timely webinar will deliver a detailed analysis of the proposed updates, including rate adjustments, Hospice Quality Reporting Program revisions, the new SSVI, and an important update on the HOPE Tool implementation. Participants […]

Monthly networking group for Member Hospice Medical Directors. This networking group is for those OHPCA/WSHPCO Member Hospice Medical Directors and is facilitated by OHPCA CEO Barb Hansen. These meetings are held the third Tuesday of the month via Zoom from 12-1p. Please call, text or email Meg McCauley for the Zoom meeting link: (503)890-7027, mccauley@oregonhospice.org.

REGISTER When the office closes, the real measure of your hospice operations begins. After-hours operations define the patient and family experience, influence staff morale, and shape compliance performance. In this webinar, hospice leaders will explore how to strengthen clinical coordination, reduce burnout, and maintain quality outcomes across nights, weekends, and holidays. Learn how leading organizations […]

This Zoom meeting is held the following Wednesdays from 11-11:45a: 5/20/26, 9/16/26, 12/2/26. Please call, text or email Meg McCauley for the Zoom meeting link: (503)890-7027, mccauley@oregonhospice.org.

REGISTER Build a stronger infection control foundation with proven tools and strategies that keep your agency compliant and your patients safe. This webinar will provide a clear, practical roadmap for implementing and maintaining an effective infection surveillance program. Participants will learn how to collect and analyze infection data, report findings, identify and respond to trends, […]

REGISTER Moral distress is a common experience in serious illness care. This webinar will define and explore the concept, and participants will gain a clear understanding of how ethical challenges and emotional strain affect professional well-being and patient care. Join this engaging session to strengthen resilience, enhance compassionate care, and support a healthier work environment […]

This Zoom meeting is held the following dates from 10:3a-12p: 5/26/26, 9/24/26, 12/8/26. Please call, text or email Meg McCauley for the Zoom meeting link: (503)890-7027, mccauley@oregonhospice.org.

REGISTER Clear, correct, and confident writing sets professionals apart in healthcare and beyond. This presentation will review essential grammar, punctuation, and style rules that ensure accuracy and civility in every message. Learn how grammatical choices shape tone, prevent misunderstandings, and enhance credibility. We will cover proofreading strategies, capitalization and spelling standards, and techniques for editing […]

REGISTER Deliver counseling that truly meets the Medicare standard and transforms the quality of care for patients and families. This webinar will explore what meaningful counseling looks like within the hospice setting. Learn how to distinguish counseling from supportive interventions, strengthen your documentation, and apply effective theoretical frameworks to guide your care. Practical examples, tools, […]

REGISTER Accurate documentation is the foundation of compliant, high-quality hospice care. This program will guide clinicians in creating records that fully support hospice eligibility, symptom management, and coordination across all levels of care. Participants will learn how to apply assessment tools, use regulatory guidance, and avoid common documentation pitfalls. Real world examples and QAPI chart […]