FIND CARE
Calendar
LOG IN
REGISTER Every phone call is a critical opportunity to showcase your organization’s professionalism and compassion. This session will teach participants proven communication techniques that enhance caller satisfaction and reinforce your team’s confidence. Learn to sustain these gains with a simple, peer call coaching program that promotes consistency and accountability year-round. By the end of this […]
REGISTER Stay ahead of critical regulatory changes with a comprehensive breakdown of the proposed FY2027 Hospice Wage Index and Payment Rate Update. This timely webinar will deliver a detailed analysis of the proposed updates, including rate adjustments, Hospice Quality Reporting Program revisions, the new SSVI, and an important update on the HOPE Tool implementation. Participants […]
REGISTER When the office closes, the real measure of your hospice operations begins. After-hours operations define the patient and family experience, influence staff morale, and shape compliance performance. In this webinar, hospice leaders will explore how to strengthen clinical coordination, reduce burnout, and maintain quality outcomes across nights, weekends, and holidays. Learn how leading organizations […]
REGISTER Build a stronger infection control foundation with proven tools and strategies that keep your agency compliant and your patients safe. This webinar will provide a clear, practical roadmap for […]
REGISTER Moral distress is a common experience in serious illness care. This webinar will define and explore the concept, and participants will gain a clear understanding of how ethical challenges […]
REGISTER Clear, correct, and confident writing sets professionals apart in healthcare and beyond. This presentation will review essential grammar, punctuation, and style rules that ensure accuracy and civility in every […]
REGISTER Deliver counseling that truly meets the Medicare standard and transforms the quality of care for patients and families. This webinar will explore what meaningful counseling looks like within the […]
REGISTER Accurate documentation is the foundation of compliant, high-quality hospice care. This program will guide clinicians in creating records that fully support hospice eligibility, symptom management, and coordination across all […]
REGISTER In high-empathy professions, compassion fatigue is pervasive yet insidious. When ignored and unmanaged, it silently erodes performance, resilience, and both personal and organizational health. This session will examine the […]
REGISTER Empower volunteers to make a meaningful difference in the lives of individuals living with dementia by building targeted, skill-based programs that elevate care and connection. Dementia-related diagnoses now represent […]
REGISTER Turn regulatory requirements into a practical, survey-ready emergency management program that actually works when it matters most. This session will explain why emergency preparedness is not only a Condition […]
REGISTER Is it possible for difficult conversations to become trust-building moments that protect relationships and your reputation? It’s a familiar scenario: your frontline team does everything right, yet a patient […]